just open attachment

+1 from me.

There should be an option to open or save an attachment. If I choose to open, the settings in the profile can be used (open directly), if I choose to save, a dialog should come up, where I can choose the folder I want to save to.

Personally I don’t see the problem with the “Downloadfolder”. You get messed up you harddisc, no matter if c:\temp or the downloadfolder is used. It is up to the user to keep the downloadfolder clean.

Is there any news on this topic?

@externa1 said in just open attachment:



that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).


This is the solution I wish. I can not imagine Kopano couldn’t make it work like this.

Any news?

We are working on a fix. Ticket is currently in review.
Ref: https://jira.kopano.io/browse/KD-309


https://jira.kopano.io/browse/KD-309 looks good - awaiting release :)


@marty: very nice! thank you!

Great news!

Only some additional note. With the current release, if you choose to directly open downloads after saving and you do an EML - Export, the exported EML is opened directly.

If Outlook is (still) your standardprogram to open eml, then Outlook will open.

I know that this behaviour is normal, because the EML Export = download.

Don’t know if there is a possibility to make it only save the eml, without opening it, no matter what is set in the downloadsettings. (It has to be “disconnected” from the settings of the normal downloads maybe).

Like you said export = download, so we will not differentiate behavior in that area.
The options in KD-309 should be enough; open, save, save as


Hi Marty

Just tested with Deskapp 2.1 - and wow now for me its workiing perfectly :)
great thanks for that improvement


@externa1 @marty: +1 from me, working like we love it ;)

This looks very good, many thanks! The only thing left is that the “Save as” button has the same behaviour as the “Save” button. It would be nice if that can be fixed in the next version.


Save - Items should be saved in the specified default download dir
Save as - An dialog should be popped up asking where to save

What happens in your system?


I also can confirm save as only asks where to save first time after install - then it always has same behavior as save and download is saved to default download folder


@externa1 We’ll have a look.
Thanks for the testing.

@marty: just tried this here.

Downloads are set up to ask on every Download.
I can reproduce, what @Nortepe85 says.

If you use save as… a pop up “save as…” appears.
If you use save, there is also a pop up asking for the location to save the file.

And another thing:
If I switch the downloadbehavior to Open after download, file is directly openend -> thats ok.

if i switch back to ask on every download, KD is asking whether to save… save as… or open… but the popup for the downloadlocation does not appear anymore (also not when you save as…)

If I delete the profile completely (also in APPDATA) and setup the KD profile again it works the way @Nortepe85 describes, as long as I do not switch the downloadbehavior.

Hi @mcdaniels @Nortepe85 @externa1

Please give the new version in the pre-final directory a try.


Tried it (2.1.7) on LM 19 (Ubuntu 18.04), did multiple different saves (open, save, save as) and it seems to work now

besst regards


@marty: working!