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    Kopano DeskApp
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    • Nortepe85
      Nortepe85 last edited by

      When can we expect an update so that my users can choose to download or open the file (opening without saving first)?

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      • Nortepe85
        Nortepe85 last edited by

        Any updates?

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        • bhuisman
          bhuisman last edited by

          @Nortepe85 it is not possible to ‘clean up’ a temporary directory when DeskApp shuts down (the file might be locked by an application that has it open). The recent versions of DeskApp already have the possibility to prompt the user what to do with the file, but in the end it always needs to be downloaded before opening.

          You can do this through other means (e.g. set the download location to %TEMP% and have that automatically cleaned up on logoff on the OS).

          Regards, Bob

          Need support?
          Have a look at https://kopano.com/support/ for options.

          Helpful resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          externa1 1 Reply Last reply Reply Quote 0
          • externa1
            externa1 @bhuisman last edited by

            @bhuisman

            Hi,

            that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

            rg
            Christian

            Nortepe85 1 Reply Last reply Reply Quote 0
            • Nortepe85
              Nortepe85 last edited by

              Can’t you guys implement some kind of feature to specify different settings for the “Open-button” and “Save-button”?

              For the Open-button we can then set i.e. “%temp%” as default download-folder which I can clean on logoff.

              For the Save-button we can define other settings.

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              • mcdaniels
                mcdaniels last edited by

                +1 from me.

                There should be an option to open or save an attachment. If I choose to open, the settings in the profile can be used (open directly), if I choose to save, a dialog should come up, where I can choose the folder I want to save to.

                Personally I don’t see the problem with the “Downloadfolder”. You get messed up you harddisc, no matter if c:\temp or the downloadfolder is used. It is up to the user to keep the downloadfolder clean.

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                • micro
                  micro last edited by

                  Is there any news on this topic?

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                  • Nortepe85
                    Nortepe85 @externa1 last edited by

                    @externa1 said in just open attachment:

                    @bhuisman

                    Hi,

                    that is at all very nice, but i think we should have the possibility to set a default path for opening files, as if i open the file i get the same dialog as if i select to download the file and it is changing every time i select a different fodler to save attachement - but if i like to only open the file i don’t want to be asked where to save (it should go to a predefined temp folder).

                    rg
                    Christian

                    This is the solution I wish. I can not imagine Kopano couldn’t make it work like this.

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                    • Nortepe85
                      Nortepe85 last edited by

                      Any news?

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                      • marty
                        marty Kopano (Inactive) last edited by

                        We are working on a fix. Ticket is currently in review.
                        Ref: https://jira.kopano.io/browse/KD-309

                        https://documentation.kopano.io/deskapp_admin_manual
                        http://documentation.kopano.io/webapp_smime_manual
                        https://documentation.kopano.io/webapp_admin_manual

                        externa1 1 Reply Last reply Reply Quote 0
                        • externa1
                          externa1 @marty last edited by

                          @marty
                          thx,

                          https://jira.kopano.io/browse/KD-309 looks good - awaiting release :)

                          rg
                          Christian

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                          • mcdaniels
                            mcdaniels last edited by

                            @marty: very nice! thank you!

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                            • Nortepe85
                              Nortepe85 last edited by

                              Great news!

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                              • mcdaniels
                                mcdaniels last edited by mcdaniels

                                Only some additional note. With the current release, if you choose to directly open downloads after saving and you do an EML - Export, the exported EML is opened directly.

                                If Outlook is (still) your standardprogram to open eml, then Outlook will open.

                                I know that this behaviour is normal, because the EML Export = download.

                                Don’t know if there is a possibility to make it only save the eml, without opening it, no matter what is set in the downloadsettings. (It has to be “disconnected” from the settings of the normal downloads maybe).

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                                • marty
                                  marty Kopano (Inactive) last edited by

                                  Like you said export = download, so we will not differentiate behavior in that area.
                                  The options in KD-309 should be enough; open, save, save as

                                  https://documentation.kopano.io/deskapp_admin_manual
                                  http://documentation.kopano.io/webapp_smime_manual
                                  https://documentation.kopano.io/webapp_admin_manual

                                  externa1 1 Reply Last reply Reply Quote 0
                                  • externa1
                                    externa1 @marty last edited by

                                    @marty

                                    Hi Marty

                                    Just tested with Deskapp 2.1 - and wow now for me its workiing perfectly :)
                                    great thanks for that improvement

                                    rg
                                    Christian

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                                    • mcdaniels
                                      mcdaniels last edited by

                                      @externa1 @marty: +1 from me, working like we love it ;)

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                                      • Nortepe85
                                        Nortepe85 last edited by

                                        This looks very good, many thanks! The only thing left is that the “Save as” button has the same behaviour as the “Save” button. It would be nice if that can be fixed in the next version.

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                                        • marty
                                          marty Kopano (Inactive) last edited by

                                          @Nortepe85

                                          Save - Items should be saved in the specified default download dir
                                          Save as - An dialog should be popped up asking where to save

                                          What happens in your system?

                                          https://documentation.kopano.io/deskapp_admin_manual
                                          http://documentation.kopano.io/webapp_smime_manual
                                          https://documentation.kopano.io/webapp_admin_manual

                                          externa1 1 Reply Last reply Reply Quote 0
                                          • externa1
                                            externa1 @marty last edited by

                                            @marty

                                            I also can confirm save as only asks where to save first time after install - then it always has same behavior as save and download is saved to default download folder

                                            rg
                                            Christian

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