- DISCLAIMER: This post reflects my personal opinion, not necessarily Kopano’s. I just though a little bit insight could help you understand some of my/our thinking here. -
Just as a side note: KOE works considerably well for me.
I’m not saying this as a Kopano employee but I (for the sake of my role) also push myself to use outlook as well next to webapp/deskapp. In short: I have like 3 mailboxes configured in there with a total of 30GB of data synced.
True, I have a fast client. That is a clear recommendation, since also mobile phones don’t work on rotating spindles… ;) But seriously: I personally have no issues and please also note that the ActiveSync implementation of Outlook was never perfect, but at least I can say it does a good job in general (and I also want to add that we also have actually very positive feedback from many customers as well).
@onex-de: There is another option: Running Kopano-Archiver, which you can use to offload primary mail to archive mailboxes. You could make them available via webapp/deskapp and just in outlook have the primary mailbox. there are many ways to do it.
Generally speaking: It’s true, ActiveSync in Outlook is not ideal, but KOE does a (reported) quite successful job in providing some of the enterprise features for customers using Outlook 2013+.
To the question: Why no MAPI client? https://www.zarafa.com/how-zarafa-wants-to-solve-user-challenges-with-a-new-client-strategy/ To add to this, what we’ve been communicating at that time now comes as announced: https://en.wikipedia.org/wiki/Microsoft_Office_2019 - Pure C2R Installations. Missing functionality for non-MS-backends as this was limited by MS. https://blogs.office.com/2017/04/20/office-365-proplus-updates/ and also check out https://www.groovypost.com/news/microsoft-end-support-standalone-office-by-2020/ .
Don’t get me wrong. Office 365 is generally a nice product, the major downside to it though that on the long run you might be stuck (vendor lock-in).
We as Kopano take care of communication in general (beyond what outlook provides, e.g. chatops, web meetings, file sharing, etc.), all under your control. You being you personally on a NUC at home or a hoster hosting millions of mailboxes for their customers.
Zarafa = Drop-in replacement for exchange/outlook. Kopano = Alternative to exchange/outlook with broader communication capabilities.
While I understand you see this is sad on one side (Outlook), the world is changing. And also the original connector was not perfect, since 2010 MS has made life harder as they’ve “ifdef’ed” certain (standard) calls to work only with MSEMS transport (Exchange).
Aside from that: Just check out your favorite search engine for market share of Outlook and its declining over years now. I agree that for some Outlook is unquestionable which is why there is KOE. It has been implemented in the MOST NATIVE POSSIBLE way, allowing all API-calls, etc. just to work. The only other alternative (protocol-oriented way) would be to implement MAPI/HTTP and EWS (both). MAPI/HTTP: https://msdn.microsoft.com/en-us/library/ee177988(v=exchg.80).aspx For a general overview of all involved proto docs, just go ahead and check this out: https://msdn.microsoft.com/en-us/library/cc463895(v=exchg.80).aspx
So much for “it can’t be that hard”. Sure, if we would dedicate ourselves entirely we would be able to pull this off, it would take quite some years, and probably we’ll end up in a situation where when we’ve finally reached that point MS pulls this plug for whatever reason. I bring this up so you might understand the major WHY Kopano is not in the “Outlook business”. BTW: There is a project called openchange where someone dedicated worked on an implementation like this for 9(!) years, unfortunately without scalability and performance as there have been some shortcuts (based on samba4 RPC/IDN) and now the project is dead. :(
Sorry to say, but we really don’t have the same resources as MS. So implementing MAPI/HTTP & EWS is simply out of scope, at least for the moment. I’ll say so if this changes… BTW: tell me one other solution who did implement MAPI/HTTP & EWS (server, not client(!)) ;)
We are very proud to back the first native open source EAS implementation with Z-Push and the progress with it (including also KOE) has been quite nice compared to other solutions we know of. Also, this feedback is also what we’ve got in return from (not all) partners and customers. This is a protocol that we’ve been able to handle since many years now, it is a very vital project with us as Kopano also into it and a vibrant community.
If you want Exchange: Go for it. Sorry to hear, but we’ll probably not be able to stop you … ;) The only thing we want to advertise: If you want to work productively, with best mobile & tablet support, the seamless ability to hold web meetings, seamless ability of sharing your data and an awesome API in the works (no spoilers here, just wait for conference): Kopano might be something you should consider. Outlook? Well, it lacks many of the above functionality, so you need to think of maybe using an alternative? There are many out there which we also support. And, heck, yes, even with IMAP/POP if you like and now with upcoming CalDAV/CardDAV implementation you might be a happy puppy as well …
We’re looking forward to deliver the best overall, truly 100% open source communication solution, and being included downstream in distributions such as openSUSE, Debian and Ubuntu show: The community seems to think the same.