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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Undeliverable mail keeps being resent, kopano-server out of control

    Kopano Groupware Core
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    • Bro
      Bro last edited by

      Hi there,

      kopano-core seems te keep resending an undeliverable mail, clogging up the outbox several mails a second. Is there a way to stop this behaviour?

      I stopped kopano-spooler thinking that was where the problem was, but kopano-server keeps filling the ‘outgoingqueue’ table in the kopano database, emptying this table doesn’t solve the problem either.

      I rebooted the machine to no avail, starting kopano-server results in an out of control process. Any pointers at how to solve this?

      regards, Bro

      PS kopano-server V 8.5.81

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      • fbartels
        fbartels Kopano last edited by

        kopano-spooler is indeed the process finally responsible to send out a mail that has been placed into the outbox to be handed over to the mta.

        But this sounds like you have a rouge client trying to send broken messages. The right way would be to find this client and shut it down. Once the client has been identified it would be interesting to know why it acted that way.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • Bro
          Bro last edited by

          At first I thought it had something to do with my modifications, but the error (repeatedly sending the mail only when replying to an email, but not when composing a new mail) occurred with the unmodified kopano.js as well. Downloading the latest version of the core packages and webapp packages solved the problem though.

          So no idea what happened, but it’s solved now.

          Another question though: I noticed that the inbox of the logged in user automatically refreshes every 30 seconds or so, but the inbox of a shared store doesn’t refresh until clicked. Is there a way to enable refresh on a shared store? Since that will be the mailbox that wil be used predominantly, it would be nice to have.

          Thank you very much for your support, greatly appreciated. I’ll be popping up with other questions for a little while probably, while setting up the server.

          regards, Bro

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Bro last edited by

            @bro said in Undeliverable mail keeps being resent, kopano-server out of control:

            inbox of the logged in user automatically refreshes every 30 seconds or so, but the inbox of a shared store doesn’t refresh until clicked.

            That is something that has recently been discussed here already https://forum.kopano.io/topic/1081/bug-no-notification-for-new-mail-in-public-folders/2

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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            • Bro
              Bro last edited by

              Ah, I missed that message, apologies. Will revisit it later this year. Are there big changes ahead for Q3/2018?

              regards, Bro

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @Bro last edited by

                @bro said in Undeliverable mail keeps being resent, kopano-server out of control:

                Are there big changes ahead for Q3/2018

                I guess you ask this in relation to https://jira.kopano.io/browse/KW-361? No not really, its just that you can only handle a certain amount of tickets at a time, so other issues are pushed down the road.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

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                • Bro
                  Bro last edited by

                  Yes, that was what is was based on… Since it sounded so definitive, I concluded there were major planned changes coming around that time. Anyway, great to see you guys working on what is a great product, and happy to inform our installation is coming along nicely. Once the installation has proven its success, I’ll insist on buying yearly user licenses for the small company I am doing the install for.

                  Kind regards, and good weekend,

                  Bro

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