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    Kopano dagent 8.5.81.224 fails to deliver mail CentOS Linux release 7.4.1708 (Core)

    Kopano Groupware Core
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    • hawkan
      hawkan last edited by hawkan

      Upgraded to 8.5.81.224 and now kopano-dagent crashes when it tries to deliver mail.
      Anyone have any idea on what might be wrong? 8.5.40 worked OK

      Setup, CentOS 7, postfix and kopano on one server, MariaDB on another.

      Thu Feb  8 06:29:27 2018: [=======] [  941] Starting kopano-dagent version 8.5.81.224 (pid 941) (LMTP mode)
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] ----------------------------------------------------------------------
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Fatal error detected. Please report all following information.
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Application kopano-dagent version: 8.5.81.224
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] OS: Linux, release: 3.10.0-693.17.1.el7.x86_64, version: #1 SMP Thu Jan 25 20:13:58 UTC 2018, hardware: x86_64
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Thread name: kopano-dagent
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Peak RSS: 15212
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Pid 2100 caught SIGSEGV (11), traceback:
Thu Feb  8 06:29:38 2018: [crit   ] [ 2100] Backtrace:
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] ----------------------------------------------------------------------
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Fatal error detected. Please report all following information.
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Application kopano-dagent version: 8.5.81.224
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] OS: Linux, release: 3.10.0-693.17.1.el7.x86_64, version: #1 SMP Thu Jan 25 20:13:58 UTC 2018, hardware: x86_64
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Thread name: kopano-dagent
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Peak RSS: 15224
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Pid 2096 caught SIGSEGV (11), traceback:
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Backtrace:
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #0. /lib64/libkcutil.so.0(+0x2992e) [0x7f63b6d0292e]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #1. /lib64/libkcutil.so.0(+0x2222f) [0x7f63b6cfb22f]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #2. /lib64/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1a3) [0x7f63b6cfb563]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #3. /lib64/libpthread.so.0(+0xf5e0) [0x7f63b37c35e0]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #4. /lib64/libvmime-kopano.so.1(_ZN5vmime7charset15getLocalCharsetEv+0x2d) [0x7f63b74d5b6d]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #5. /lib64/libvmime-kopano.so.1(_ZN5vmime4wordC1Ev+0x44) [0x7f63b762a8c4]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #6. /lib64/libvmime-kopano.so.1(_ZN5vmime12emailAddressC2Ev+0x26) [0x7f63b74e5d36]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #7. /lib64/libvmime-kopano.so.1(_ZN5vmime7mailboxC2Ev+0x2f) [0x7f63b751075f]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #8. /lib64/libvmime-kopano.so.1(_ZN5vmime7address9parseNextERKNS_14parsingContextERKSsmmPmPb+0x13c) [0x7f63b74bb1fc]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #9. /lib64/libvmime-kopano.so.1(_ZN5vmime11addressList9parseImplERKNS_14parsingContextERKSsmmPm+0x92) [0x7f63b74bc8d2]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #10. /lib64/libvmime-kopano.so.1(_ZN5vmime11headerField9parseNextERKNS_14parsingContextERKSsmmPm+0x4f5) [0x7f63b74fd495]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #11. /lib64/libvmime-kopano.so.1(_ZN5vmime6header9parseImplERKNS_14parsingContextERKSsmmPm+0x8a) [0x7f63b74f7a2a]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #12. /lib64/libvmime-kopano.so.1(_ZN5vmime9component9parseImplERKNS_14parsingContextESt10shared_ptrINS_7utility24parserInputStreamAdapterEEmmPm+0x5f) [0x7f63b74da09f]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #13. /lib64/libvmime-kopano.so.1(_ZN5vmime9component5parseERKNS_14parsingContextESt10shared_ptrINS_7utility11inputStreamEEmmPm+0x1e5) [0x7f63b74da955]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #14. /lib64/libvmime-kopano.so.1(_ZN5vmime8bodyPart9parseImplERKNS_14parsingContextESt10shared_ptrINS_7utility24parserInputStreamAdapterEEmmPm+0x85) [0x7f63b74d28c5]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #15. /lib64/libvmime-kopano.so.1(_ZN5vmime9component9parseImplERKNS_14parsingContextERKSsmmPm+0x189) [0x7f63b74da449]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #16. /lib64/libkcinetmapi.so.0(+0x55c3d) [0x7f63b83e5c3d]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #17. /lib64/libkcinetmapi.so.0(_ZN2KC8IMToMAPIEP12IMAPISessionP9IMsgStoreP9IAddrBookP8IMessageRKSsNS_16delivery_optionsE+0x22c) [0x7f63b83eb5fc]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #18. /usr/sbin/kopano-dagent() [0x4111d1]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #19. /usr/sbin/kopano-dagent() [0x4166c6]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #20. /usr/sbin/kopano-dagent() [0x41adbf]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #21. /lib64/libkcutil.so.0(_ZN2KC18unix_fork_functionEPFPvS0_ES0_iPi+0x6e) [0x7f63b6d0078e]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #22. /usr/sbin/kopano-dagent() [0x40b887]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #23. /lib64/libc.so.6(__libc_start_main+0xf5) [0x7f63b2207c05]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] #24. /usr/sbin/kopano-dagent() [0x40d9bf]
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Signal errno: Success, signal code: 128
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Sender pid: 0, sender uid: 0, si_status: 0
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] Signal value: 0, faulting address: (nil)
Thu Feb  8 06:29:38 2018: [crit   ] [ 2096] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.
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      • fbartels
        fbartels Kopano last edited by

        Hi @hawkan ,

        thanks for reporting this. It seems this is caused by a faulty vmime built (a few more details in https://jira.kopano.io/browse/KC-1027). This will be fixed with the next packages upload.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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