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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    upgrade to core-8.6.81.435, kopano-search won't start

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    • romeor
      romeor last edited by

      Hey,
      got these logs:

      2018-10-01 16:06:59,279 - index0 - WARNING - Sync state does not exist on server (anymore); requesting new one
2018-10-01 16:17:01,579 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:07,153 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:12,158 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:17,164 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:22,166 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:27,170 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:32,174 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:37,180 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

2018-10-01 16:17:42,185 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/kopano/log.py", line 89, in log_exc
    try: yield
  File "/usr/lib/python2.7/dist-packages/kopano_search/__init__.py", line 382, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.7/dist-packages/kopano/server.py", line 736, in sync
    return _ics.sync(self, self.mapistore, importer, state, log or self.log, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.7/dist-packages/kopano/ics.py", line 244, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 1344, in Config
    def Config(self, *args): return _MAPICore.IExchangeExportChanges_Config(self, *args)
MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

      and not able to bring the kopano-search up.
      Any ideas, how to fix it?

      ps

       ls -l /var/run/kopano/
total 20
-rw------- 1 kopano kopano 4 Oct  1 17:48 dagent.pid
-rw-r--r-- 1 kopano kopano 4 Oct  1 17:48 gateway.pid
-rw-r--r-- 1 kopano kopano 4 Oct  1 17:48 monitor.pid
srw-rw---- 1 kopano kopano 0 Oct  1 17:48 prio.sock
-rw-r--r-- 1 kopano kopano 5 Oct  1 17:48 server.pid
srw-rw-rw- 1 kopano kopano 0 Oct  1 17:48 server.sock
-rw------- 1 kopano kopano 4 Oct  1 17:48 spooler.pid

      everything in place.
      kopano-search.cfg is the default one.

      umgfoin 1 Reply Last reply Reply Quote 0
      • umgfoin
        umgfoin @romeor last edited by umgfoin

        Here the error-logs are slightly different:

        syncid, changeid = struct.unpack('<II', _bdec(state))
error: unpack requires a string argument of length 8

        (logged every 5s.), but probably related.

        In contrary to @romeor description, search is running here, but finding only items existing at initial index-run or during reindex-runs. All items created afterwards obviously don’t get indexed and can’t be found.

        2018-10-01 18:14:21,245 - search - WARNING - Sync state does not exist on server (anymore); requesting new one
2018-10-01 18:14:21,246 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python2.6/site-packages/kopano-8.6.81-py2.6.egg/kopano/log.py", line 103, in log_exc
    try: yield
  File "/usr/lib/python2.6/site-packages/kopano_search-8.6.81-py2.6.egg/kopano_search/__init__.py", line 393, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python2.6/site-packages/kopano-8.6.81-py2.6.egg/kopano/server.py", line 757, in sync
    return _ics.sync(self, self.mapistore, importer, state, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python2.6/site-packages/kopano-8.6.81-py2.6.egg/kopano/ics.py", line 254, in sync
    syncid, changeid = struct.unpack('<II', _bdec(state))
error: unpack requires a string argument of length 8

        ++umgfoin.

        romeor 1 Reply Last reply Reply Quote 0
        • romeor
          romeor @umgfoin last edited by romeor

          Hello @umgfoin and thanks for your answer.
          No, search is not running:

           service kopano-search status
● kopano-search.service - Kopano Groupware Core Search Daemon
   Loaded: loaded (/lib/systemd/system/kopano-search.service; enabled)
   Active: failed (Result: exit-code) since Tue 2018-10-02 09:51:27 EEST; 977ms ago
     Docs: man:kopano-search(8)
           man:kopano-search.cfg(5)
  Process: 7328 ExecStart=/usr/sbin/kopano-search -F (code=exited, status=1/FAILURE)
 Main PID: 7328 (code=exited, status=1/FAILURE)


Oct 02 09:51:27 my-host kopano-search[7328]: from .store import Store
Oct 02 09:51:27 my-host kopano-search[7328]: File "/usr/lib/python3/dist-packages/kopano/store.py", line 65, in <module>
Oct 02 09:51:27 my-host kopano-search[7328]: from . import notification as _notification
Oct 02 09:51:27 my-host kopano-search[7328]: File "/usr/lib/python3/dist-packages/kopano/notification.py", line 32, in <module>
Oct 02 09:51:27 my-host kopano-search[7328]: from . import folder as _folder
Oct 02 09:51:27 my-host kopano-search[7328]: File "/usr/lib/python3/dist-packages/kopano/folder.py", line 92, in <module>
Oct 02 09:51:27 my-host kopano-search[7328]: _ics = sys.modules[__package__ + '.ics']
Oct 02 09:51:27 my-host kopano-search[7328]: KeyError: 'kopano.ics'
Oct 02 09:51:27 my-host systemd[1]: kopano-search.service: main process exited, code=exited, status=1/FAILURE
Oct 02 09:51:27 my-host systemd[1]: Unit kopano-search.service entered failed state.

          I don’t know if this one related, but am not able to install the python3-kopano-rest package:

          dpkg -i python3-kopano-rest_8.6.81.435-0+75.1_all.deb
Selecting previously unselected package python3-kopano-rest.
(Reading database ... 82969 files and directories currently installed.)
Preparing to unpack python3-kopano-rest_8.6.81.435-0+75.1_all.deb ...
Unpacking python3-kopano-rest (8.6.81.435-0+75.1) ...
dpkg: dependency problems prevent configuration of python3-kopano-rest:
 python3-kopano-rest depends on python3-jwt (>= 1.33) | kopano-python3-extras; however:
  Version of python3-jwt on system is 0.2.1-1+deb8u2.
  Package kopano-python3-extras is not installed.
 python3-kopano-rest depends on python3-ujson; however:
  Package python3-ujson is not installed.

dpkg: error processing package python3-kopano-rest (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 python3-kopano-rest

          Sometimes the installation error looks like this:

          Unpacking python3-kopano-rest (8.6.81.435-0+75.1) ...
dpkg: dependency problems prevent configuration of python3-kopano-rest:
 python3-kopano-rest depends on python3-jwt (>= 1.33) | kopano-python3-extras; however:
  Version of python3-jwt on system is 0.2.1-1+deb8u2.
  Package kopano-python3-extras is not installed.
 python3-kopano-rest depends on python3-ujson; however:
  Package python3-ujson is not installed.

dpkg: error processing package python3-kopano-rest (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 python3-kopano-rest

          Like where could I get the kopano-python3-extras package, it is not available from that tar.gz from the download page.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @romeor last edited by

            @romeor said in upgrade to core-8.6.81.435, kopano-search won't start:

            I don’t know if this one related

            No, definitely not related. The python3-kopano-rest package belongs to our in development rest api. At this moment there is not much use the install it outside of development environments.

            @romeor said in upgrade to core-8.6.81.435, kopano-search won't start:

            where could I get the kopano-python3-extras package

            I did check the public Ubuntu 18.04 repo and there the package was included. Which distribution are you using?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            romeor fbartels 2 Replies Last reply Reply Quote 0
            • romeor
              romeor @fbartels last edited by romeor

              @fbartels
              I’m using debian8 distribution and here is the list of extracted archive.

              -rw-r--r-- 1 25122 users   959124 Sep 28 17:59 gsoap_2.8.62-0+2.1_amd64.deb
-rw-r--r-- 1 25122 users  2635934 Sep 28 17:59 gsoap-dbg_2.8.62-0+2.1_amd64.deb
-rw-r--r-- 1 25122 users 11279890 Sep 28 17:59 gsoap-doc_2.8.62-0+2.1_all.deb
-rw-r--r-- 1 25122 users    39170 Sep 28 17:59 kopano-backup_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    14228 Sep 28 17:59 kopano-bash-completion_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   358548 Sep 28 17:59 kopano-client_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    18196 Sep 28 17:59 kopano-common_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    41548 Sep 28 17:59 kopano-contacts_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   123886 Sep 28 17:59 kopano-dagent_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    12196 Sep 28 17:59 kopano-dbg_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   139982 Sep 28 17:59 kopano-dev_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   139032 Sep 28 17:59 kopano-gateway_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    17292 Sep 28 17:59 kopano-grapi_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   115666 Sep 28 17:59 kopano-ical_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users  7383712 Sep 28 17:59 kopano-kapid_0.6.4-0+6.1_amd64.deb
-rw-r--r-- 1 25122 users  3597100 Sep 28 17:59 kopano-konnectd_0.14.3-0+17.1_amd64.deb
-rw-r--r-- 1 25122 users    63604 Sep 28 17:59 kopano-lang_8.6.81.435-0+75.1_all.deb
-rw-r--r-- 1 25122 users    72778 Sep 28 17:59 kopano-migration-imap_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    74710 Sep 28 17:59 kopano-migration-pst_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    43704 Sep 28 17:59 kopano-monitor_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    20300 Sep 28 17:59 kopano-presence_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    42886 Sep 28 17:59 kopano-python-utils_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    43730 Sep 28 17:59 kopano-search_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   260160 Sep 28 17:59 kopano-server_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    12384 Sep 28 17:59 kopano-server-packages_8.6.81.435-0+75.1_all.deb
-rw-r--r-- 1 25122 users    20498 Sep 28 17:59 kopano-spamd_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    80026 Sep 28 17:59 kopano-spooler_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   184058 Sep 28 17:59 kopano-utils_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   724078 Sep 28 17:59 libgsoap-dbg_2.8.62-0+2.1_amd64.deb
-rw-r--r-- 1 25122 users    28516 Sep 28 17:59 libgsoap-dev_2.8.62-0+2.1_amd64.deb
-rw-r--r-- 1 25122 users   242742 Sep 28 17:59 libgsoap-kopano-2.8.62_2.8.62-0+2.1_amd64.deb
-rw-r--r-- 1 25122 users    77878 Sep 28 17:59 libjsoncpp1_1.7.2-1~bpo8+1_amd64.deb
-rw-r--r-- 1 25122 users    21956 Sep 28 17:59 libjsoncpp-dev_1.7.2-1~bpo8+1_amd64.deb
-rw-r--r-- 1 25122 users   163932 Sep 28 17:59 libjsoncpp-doc_1.7.2-1~bpo8+1_all.deb
-rw-r--r-- 1 25122 users    97716 Sep 28 17:59 libkcarchiver0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    90438 Sep 28 17:59 libkcarchivercore0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    51868 Sep 28 17:59 libkcfreebusy0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   100020 Sep 28 17:59 libkcicalmapi0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   195826 Sep 28 17:59 libkcinetmapi0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users  1533914 Sep 28 17:59 libkcoidc0_0.4.3-0+21.1_amd64.deb
-rw-r--r-- 1 25122 users     2634 Sep 28 17:59 libkcoidc-dev_0.4.3-0+21.1_all.deb
-rw-r--r-- 1 25122 users    21908 Sep 28 17:59 libkcpyplug_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    23138 Sep 28 17:59 libkcrosie0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   632594 Sep 28 17:59 libkcserver0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   234896 Sep 28 17:59 libkcsoap0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   173542 Sep 28 17:59 libkcutil0_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   167408 Sep 28 17:59 libmapi1_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users    30058 Sep 28 17:59 libs3-4_4.1.git257-0+2.2_amd64.deb
-rw-r--r-- 1 25122 users    20424 Sep 28 17:59 libs3-dev_4.1.git257-0+2.2_amd64.deb
-rw-r--r-- 1 25122 users   121190 Sep 28 17:59 libtidy5_5.1.9+3.1_amd64.deb
-rw-r--r-- 1 25122 users   115924 Sep 28 17:59 libvmime-dev_0.9.2.50+11.1_amd64.deb
-rw-r--r-- 1 25122 users  1069540 Sep 28 17:59 libvmime-kopano1_0.9.2.50+11.1_amd64.deb
-rw-r--r-- 1 25122 users   179456 Sep 28 17:59 php5-mapi_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   105172 Sep 28 17:59 python3-kopano_8.6.81.435-0+75.1_all.deb
-rw-r--r-- 1 25122 users    28274 Sep 28 17:59 python3-kopano-rest_8.6.81.435-0+75.1_all.deb
-rw-r--r-- 1 25122 users   275450 Sep 28 17:59 python3-mapi_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   217828 Sep 28 17:59 python-kopano_8.6.81.435-0+75.1_all.deb
-rw-r--r-- 1 25122 users   300378 Sep 28 17:59 python-mapi_8.6.81.435-0+75.1_amd64.deb
-rw-r--r-- 1 25122 users   114960 Sep 28 17:59 tidy-html5_5.1.9+3.1_amd64.deb
-rw-r--r-- 1 25122 users    20972 Sep 28 17:59 tidy-html5-dev_5.1.9+3.1_amd64.deb

              I was not using apt repository, I’ve downloaded packages from here: https://download.kopano.io/community/core:/

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @romeor last edited by

                Hi @romeor ,

                @romeor said in upgrade to core-8.6.81.435, kopano-search won't start:

                I’m using debian8

                thanks, This dependency is indeed not available for Debian 8. I have created https://jira.kopano.io/browse/KC-1296 to make sure these packages are in the future not included anymore with the Debian 8 packages.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                romeor 1 Reply Last reply Reply Quote 0
                • romeor
                  romeor @fbartels last edited by

                  @fbartels thanks. But are they related with my problem with the search engine? Any advises to make it working again? :(

                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @fbartels last edited by

                    Hi @romeor,

                    I’ve already answered you this above:

                    @fbartels said in upgrade to core-8.6.81.435, kopano-search won't start:

                    No, definitely not related.

                    As for the KeyError traceback I was able to reproduce this on a testing machine and created https://jira.kopano.io/browse/KC-1297 for a dev to take a look at this.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    romeor 1 Reply Last reply Reply Quote 0
                    • romeor
                      romeor @fbartels last edited by

                      @fbartels
                      thanks. Could you please update this topic when patch is released?

                      1 Reply Last reply Reply Quote 0
                      • noise
                        noise last edited by

                        Hi all

                        any news here ?
                        i got the same on ubuntu 18.04 and found no solution yet…

                        here are my outputs:

                        $ kopano-search start:

                        During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/kopano/log.py", line 103, in log_exc
    try: yield
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 180, in start
    _daemonize(self.main, options=self.options, log=self.log, config=self.config, service=self)
  File "/usr/lib/python3/dist-packages/kopano/service.py", line 111, in _daemonize
    stderr=sys.stderr,
  File "/usr/lib/python3/dist-packages/kopano/daemon/daemon.py", line 353, in __enter__
    self.open()
  File "/usr/lib/python3/dist-packages/kopano/daemon/daemon.py", line 345, in open
    self.pidfile.__enter__()
  File "/usr/lib/python3/dist-packages/kopano/lockfile.py", line 227, in __enter__
    self.acquire()
  File "/usr/lib/python3/dist-packages/kopano/daemon/pidlockfile.py", line 110, in acquire
    super(TimeoutPIDLockFile, self).acquire(timeout, *args, **kwargs)
  File "/usr/lib/python3/dist-packages/kopano/daemon/pidlockfile.py", line 60, in acquire
    super(PIDLockFile, self).acquire(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/kopano/lockfile.py", line 265, in acquire
    raise LockTimeout
kopano.lockfile.LockTimeout

                        $ kopano-server --restart-searches

                        Terminated

                        $ service kopano-server restart

                        2018-12-10 00:36:56,977 - search - ERROR - Traceback (most recent call last):
  File "/usr/lib/python3/dist-packages/kopano/log.py", line 103, in log_exc
    try: yield
  File "/usr/lib/python3/dist-packages/kopano_search/__init__.py", line 393, in incremental_sync
    new_state = self.server.sync(importer, self.state, log=self.log)
  File "/usr/lib/python3/dist-packages/kopano/server.py", line 794, in sync
    return _ics.sync(self, self.mapistore, importer, state, max_changes, window=window, begin=begin, end=end, stats=stats)
  File "/usr/lib/python3/dist-packages/kopano/ics.py", line 253, in sync
    exporter.Config(stream, flags, importer, restriction, None, None, 0)
  File "/usr/lib/python3/dist-packages/MAPICore.py", line 1903, in Config
    return _MAPICore.IExchangeExportChanges_Config(self, lpStream, ulFlags, lpUnk, lpRestriction, lpIncludeProps, lpExcludeProps, ulBufferSize)
MAPI.Struct.MAPIErrorNetworkError: MAPI error 80040115 (MAPI_E_NETWORK_ERROR)

                        installed is 8.7.80

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