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    [solved] db-backend kopano-cli MAPI error 80040111 (MAPI_E_LOGON_FAILED)

    Kopano Groupware Core
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    • tjoen
      tjoen last edited by tjoen

      Same error with

      user_plugin = unix
      
      # kopano-cli --list-users --debug
      [error  ] virtual HRESULT M4LMAPISession::OpenMsgStore(ULONG_PTR, ULONG, const ENTRYID*, LPCIID, ULONG, IMsgStore**): msp->Logon failed: logon failed (80040111)
      Traceback (most recent call last):
        File "/usr/lib/python2.7/site-packages/kopano_cli/__init__.py", line 590, in main
          check_options(parser, options, server)
        File "/usr/lib/python2.7/site-packages/kopano_cli/__init__.py", line 576, in check_options
          if server.multitenant and not (options.companies or options.groups or options.users):
        File "/usr/lib/python2.7/site-packages/kopano/server.py", line 503, in multitenant
          self._companylist()
        File "/usr/lib/python2.7/site-packages/kopano/server.py", line 497, in _companylist
          return [eccompany.Companyname for eccompany in self.sa.GetCompanyList(MAPI_UNICODE)]
        File "/usr/lib/python2.7/site-packages/kopano/server.py", line 282, in sa
          self._sa = self.mapistore.QueryInterface(IID_IECServiceAdmin)
        File "/usr/lib/python2.7/site-packages/kopano/server.py", line 276, in mapistore
          self._mapistore = GetDefaultStore(self.mapisession)
        File "/usr/lib/python2.7/site-packages/MAPI/Util/__init__.py", line 101, in GetDefaultStore
          return session.OpenMsgStore(0, row[1].Value, None, MDB_WRITE)
        File "/usr/lib/python2.7/site-packages/MAPICore.py", line 1464, in OpenMsgStore
          return _MAPICore.IMAPISession_OpenMsgStore(self, ulUIParam, cbEntryID, lpInterface, ulFlags)
      MAPIErrorLogonFailed: MAPI error 80040111 (MAPI_E_LOGON_FAILED)
      
      $ cat /var/lib/mysql/localhost.log
      180627 20:14:57    31 Connect   kopano@localhost as anonymous on kopano
                         31 Query     SHOW tables
                         31 Query     SHOW variables LIKE 'max_allowed_packet'
                         31 Query     SET NAMES utf8
                         31 Query     SHOW SESSION VARIABLES LIKE 'group_concat_max_len'
                         31 Query     set max_sp_recursion_depth = 255
                         31 Query     SET SESSION sql_mode = 'STRICT_ALL_TABLES,NO_UNSIGNED_SUBTRACTION'
                         31 Query     SELECT hierarchy.id, stores.guid, stores.hierarchy_id, stores.type FROM stores join hierarchy on stores.hierarchy_id=hierarchy.parent WHERE stores.user_id=2 AND stores.type=0 LIMIT 1
                         24 Query     SELECT hierarchy.id, stores.guid, stores.hierarchy_id, stores.type FROM stores JOIN hierarchy on stores.hierarchy_id=hierarchy.parent WHERE stores.user_id = 1 LIMIT 1
      

      This is kopanocore-8.6.80.1005. Would a newer version work?

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        Can you try an installation from our packages and see if you get the same errors?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • tjoen
          tjoen last edited by

          I see they are newer: 8.6.80.1055
          I’ll build my own rpm and report back
          I think it is also needed to delete the database

          1 Reply Last reply Reply Quote 0
          • tjoen
            tjoen last edited by tjoen

            intermediate report
            8.6.80.1076 fom souces resulted in same error
            Python2 was built after openssl
            Installed 8.6.80.1055.rpms for Fedora Rawhide
            I have icu-60.2, So dependency icu-61.1 compiled.
            Missing dependency libgsoapssl++-2.8.60.so
            I think I can create it from libgsoapssl+±.a

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            • tjoen
              tjoen last edited by tjoen

              core-8.6.80.1055 from Fedora_Rawhide-x86_64 with gsoap-2.8.66 from Fedora-28
              resuted in same error with command

              #  kopano-cli --list-users
              

              Same result after dropping database and user kopano and rescreating user and grantt all without CREATE DATABASE kopano;
              (startiup kopano-server creates database if not exists)
              Something wrong with my Python-2.7.14? I built it with

              ./configure --prefix=/usr --enable-shared --with-system-expat \
                --with-system-ffi --enable-unicode=ucs4 --with-ensurepip=yes
              
              1 Reply Last reply Reply Quote 0
              • tjoen
                tjoen last edited by

                kopanocore-8.6.80.1248
                After recompiling with previously missing libkcoidc-0.3.0 and ibs3-4.1 and upgradet to icu-61.1 results same MAPI error 80040111
                Clean installed Fedora-28 same error.
                There are packaging bugs:
                1 Fedora-28 has only libicu-60 but the kopano packackages are linked to libicu-61
                2 python2-kopano dependency python-tz doesnt exist. Should be python2-pytz

                jengelh 1 Reply Last reply Reply Quote 0
                • jengelh
                  jengelh Banned @tjoen last edited by

                  @tjoen said in db-backend kopano-cli MAPI error 80040111 (MAPI_E_LOGON_FAILED):

                  1 Fedora-28 has only libicu-60 but the kopano packackages are linked to libicu-61

                  17:06 a4:../core_master/kopano > rpm -qRp binaries/libkcutil0-8.6.80.1317-189.4.x86_64.rpm |grep icu
                  warning: binaries/libkcutil0-8.6.80.1317-189.4.x86_64.rpm: Header V3 DSA/SHA1 Signature, key ID ec07c591: NOKEY
                  libicudata.so.60()(64bit)
                  libicui18n.so.60()(64bit)
                  libicuuc.so.60()(64bit)
                  

                  2 python2-kopano dependency python-tz doesnt exist. Should be python2-pytz

                  17:06 a4:../core_master/kopano > rpm -qRp binaries/python2-kopano-8.6.80.1317-189.4.x86_64.rpm 
                  warning: binaries/python2-kopano-8.6.80.1317-189.4.x86_64.rpm: Header V3 DSA/SHA1 Signature, key ID ec07c591: NOKEY
                  python(abi) = 2.7
                  python-dateutil
                  python-pytz
                  python2-mapi
                  
                  tjoen 1 Reply Last reply Reply Quote 0
                  • tjoen
                    tjoen @jengelh last edited by

                    @jengelh

                    17:06 a4:…/core_master/kopano > rpm -qRp binaries/libkcutil0-8.6.80.1317-189.4.x86_64.rpm |grep icu
                    libicudata.so.60()(64bit)

                    I see that has been solved compared to version-8.6.80.1248 of mine.
                    I have used my own icu-61.1 but same MAPI error 80040111

                    2 python2-kopano dependency python-tz doesnt exist. Should be python2-pytz

                    17:06 a4:…/core_master/kopano > rpm -qRp binaries/python2-kopano-8.6.80.1317-189.4.x86_64.rpm
                    python-pytz

                    $ rpm -qf /usr/lib/python2.7/site-packages/pytz
                    python2-pytz-2017.2-7.fc28.noarch
                    

                    I see why it works:

                    $ rpm -q --provides python2-pytz
                    python-pytz = 2017.2-7.fc28
                    python2-pytz = 2017.2-7.fc28
                    python2.7dist(pytz) = 2017.2
                    python2dist(pytz) = 2017.2
                    pytz = 2017.2-7.fc28
                    
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                    • tjoen
                      tjoen last edited by tjoen

                      kopanocore-8.6.80.1350-1.x86_64 compiled from sources. System LFS-like
                      Steps to reproduce the error

                      MariaDB [(none)]> DROP DATABASE kopano ;
                      MariaDB [(none)]> DROP USER 'kopano'@'localhost';
                      MariaDB [(none)]> CREATE USER 'kopano'@'localhost' IDENTIFIED BY 'kopano';
                      MariaDB [(none)]> GRANT ALL ON kopano.* TO 'kopano'@'localhost';
                      $ diff -uN /usr/share/doc/kopano/example-config/server.cfg /etc/kopano/server.cfg
                      --- /usr/share/doc/kopano/example-config/server.cfg     2018-07-27 13:30:37.000000000 +0200
                      +++ /etc/kopano/server.cfg      2018-07-27 14:02:46.313139693 +0200
                      @@ -128,10 +128,10 @@
                       #mysql_port = 3306
                      
                       # The user under which we connect with MySQL
                      -#mysql_user = root
                      +mysql_user = kopano
                      
                       # The password for the user (leave empty for no password)
                      -#mysql_password =
                      +mysql_password = kopano
                      
                       # Override the default MySQL socket to access mysql locally
                       # Works only if the mysql_host value is empty or 'localhost'
                      
                      root$ systemctl start kopano-server
                      $ systemctl status kopano-server
                         ...
                         Active: active (running) since Fri 2018-07-27 21:42:01 CEST; 18s ago
                         ...
                      root$ kopano-cli --create-store
                      [error  ] virtual HRESULT M4LMAPISession::OpenMsgStore(ULONG_PTR, ULONG, const ENTRYID*, LPCIID, ULONG, IMsgStore**): msp>Logon failed: logon failed (80040111)MAPI error 80040111 (MAPI_E_LOGON_FAILED)
                      

                      In Fedora-28 kopano-server doesn’t start

                      $ systemctl status kopano-server
                      ● kopano-server.service - Kopano Core Storage Server
                         Loaded: loaded (/usr/lib/systemd/system/kopano-server.service; disabled; vendor preset: disabled)
                         Active: failed (Result: exit-code) since Fri 2018-07-27 12:27:33 CEST; 1min 23s ago
                           Docs: man:kopano-server(8)
                                 man:kopano-server.cfg(5)
                                 man:kopano-admin(8)
                        Process: 2547 ExecStart=/usr/sbin/kopano-server -F (code=exited, status=203/EXEC)
                       Main PID: 2547 (code=exited, status=203/EXEC)
                      
                      Jul 27 12:27:33 localhost.localdomain systemd[1]: Started Kopano Core Storage Server.
                      Jul 27 12:27:33 localhost.localdomain systemd[1]: kopano-server.service: Main process exited, code=exited, status=203/EXEC
                      Jul 27 12:27:33 localhost.localdomain systemd[1]: kopano-server.service: Failed with result 'exit-code'.
                      

                      Installed packages:
                      kopano-client-8.6.80.1350-212.1.x86_64
                      kopano-common-8.6.80.1350-212.1.x86_64
                      kopano-lang-8.6.80.1350-212.1.x86_64
                      kopano-server-8.6.80.1350-212.1.x86_64
                      kopano-utils-8.6.80.1350-212.1.x86_64
                      libkcarchiver0-8.6.80.1350-212.1.x86_64
                      libkcfreebusy0-8.6.80.1350-212.1.x86_64
                      libkcicalmapi0-8.6.80.1350-212.1.x86_64
                      libkcinetmapi0-8.6.80.1350-212.1.x86_64
                      libkcoidc0-0.3.0-17.1.x86_64
                      libkcrosie0-8.6.80.1350-212.1.x86_64
                      libkcserver0-8.6.80.1350-212.1.x86_64
                      libkcsoap0-8.6.80.1350-212.1.x86_64
                      libkcutil0-8.6.80.1350-212.1.x86_64
                      libmapi1-8.6.80.1350-212.1.x86_64
                      libs3-4-4.1.git257-2.2.x86_64
                      libtidy5-5.1.9-3.1.x86_64
                      libvmime-kopano1-0.9.2.50-10.1.x86_64
                      python2-kopano-8.6.80.1350-212.1.x86_64
                      python2-mapi-8.6.80.1350-212.1.x86_64

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                      • tjoen
                        tjoen last edited by

                        [SOLVED] in kopanocore-8.6.80.1420-1.x86_64 built from sources

                        $ kopano-cli --list-users
                        User list for Default (1):
                                    User           Full Name          Homeserver                                   Store
                        ------------------------------------------------------------------------------------------------
                                  SYSTEM              SYSTEM             Unknown        8962FFEFFB7B4D639BC5967C4BB58234
                        
                        1 Reply Last reply Reply Quote 0
                        • tjoen
                          tjoen last edited by

                          @fbartels
                          How can I add “[SOLVED]” to the subjectline?

                          fbartels 1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano @tjoen last edited by

                            Hi @tjoen ,

                            you would need to edit the first post, from there you should be able to edit the subject. alternatively there is a plugin installed here where you could mark your first post as a question and then select one of the replies as “the answer”

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

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