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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    K-1570: entryid is not of type EID_V0 after upgrading to 8.4.0.273

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    • eraskin
      eraskin last edited by

      Hello:

      I just upgraded my server to the lastest build (8.4.0.273) and I started getting these messages in my kopano/server.log file:

      Tue Apr 11 11:07:31 2017: [error ] K-1570: type: entryid has size 22; not enough for EID_V0.usType (26)
      Tue Apr 11 11:07:31 2017: [error ] eid.type(): K-1570: entryid is not of type EID_V0

      What has gone wrong and how do I repair it?

      Thanks in advance…

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @eraskin last edited by

        Hello @eraskin ,

        Just to easier pinpoint this: which version did you use before?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • eraskin
          eraskin last edited by

          We were on 8.4.0.254-49.1.x86_64 before. The upgrade went to 8.4.0.273-54.1.x86_64.

          I know there is a newer build from last night, but I don’t want to make matters worse unless you know that it is fixed. ;-)

          fbartels 1 Reply Last reply Reply Quote 0
          • hpvb
            hpvb last edited by

            I have the exact same issue. I upgraded from ZCP 7,2,4,29 through 8.4.0~231-46 (which has the same issue, but wouldn’t send mail through webapp) . This database has been around since around 6.1-ish times.

            I’m currently on 8.4.0~254-49, rhel7 packages on CentOS7 (the regular PHP version, not 5.6)

            fbartels 1 Reply Last reply Reply Quote 0
            • umgfoin
              umgfoin last edited by

              Same with server version 8,4,0,287 on CentOS 6.9.
              Entry is logged >20x per new mail-activity.

              1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @eraskin last edited by

                @eraskin I see a lot of RHEL/CentOS here. Are you also running CentOS?

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @hpvb last edited by

                  @hpvb are you saying your already got these messages with 8.4.0~231-46?

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  hpvb 1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano last edited by

                    I was able to reproduce this and created https://jira.kopano.io/browse/KC-628 to research the reason for the error.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • hpvb
                      hpvb @fbartels last edited by

                      @fbartels Yes, I saw the messages with 8.4.0~231-46 also. I thought at the time they were related to the same reason why I couldn’t send email from webapp. This turned out to not be the case.

                      1 Reply Last reply Reply Quote 0
                      • eraskin
                        eraskin last edited by eraskin

                        Thank you so much! I will watch for a solution. And, to answer your question, I am running on Centos 6.9 with kernel 2.6.32-696.el6.x86_64. I will try to remember to include that information in the future. :-)

                        umgfoin 1 Reply Last reply Reply Quote 0
                        • umgfoin
                          umgfoin @eraskin last edited by

                          fixed since core 8.4.0.344

                          fbartels 1 Reply Last reply Reply Quote 1
                          • fbartels
                            fbartels Kopano @umgfoin last edited by

                            @umgfoin said in K-1570: entryid is not of type EID_V0 after upgrading to 8.4.0.273:

                            fixed since core 8.4.0.344

                            thanks for the feedback

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
                            • hpvb
                              hpvb last edited by

                              I just upgraded to 8.4.0~344 and I can confirm this problem is now gone. Thanks!

                              1 Reply Last reply Reply Quote 1
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