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    Outlook 365

    Z-Push when using Kopano
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    • segro
      segro last edited by

      Hi @all,
      I have working many Office 2016 Outlooks working well with z-push. One customer installed O365 on his surface , where outlook just carshes at startup.
      Profile Setup with z-push is working well, initial connection with z-push at profile creation as well.
      But when you start Outlook afterwards, it initialy crashes…

      are there any tricks? is this setup possible or not supported…?

      Thanks!

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      • fbartels
        fbartels Kopano last edited by

        We had a case once where Outlook crashed because of a broken element (but that was while syncing afair), does it work on another device?

        is koe installed? does it make a difference when outlook is started in safe mode?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • segro
          segro last edited by

          hi felix, yes koe is installed (kombined.exe, supported 1.6.282)
          I have just this semi-privat surface with office365, all others have outlook 2016 form Office Standard volume lic.
          I’ll try to start with /safe

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          • segro
            segro last edited by

            hi felix, after doing a “Repair online” and reinstall KOE, reboot - Everything wokrs fine.
            to comletely remove ALL office Components, somebody perhaps find this MS Tool useful:
            https://aka.ms/diag_officeuninstall

            regards,
            Sebastian

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