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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    kopano-spooler upgrade problem K-1733

    Kopano Groupware Core
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    • thctlo
      thctlo last edited by

      try this :

      apt-get remove python3-mapi python3-kopano
      apt-get install python2-mapi python2-kopano
      
      1 Reply Last reply Reply Quote 0
      • _r9
        _r9 last edited by _r9

        Hey thctlo,
        thanks for the helping hand. Unfortunately this doesn’t help.

        I tried both installing only python2 and then python3 packages.

        Only difference I’ve recognized is that the python2 packages in the current version are named without the 2.
        Maybe there is a problem with this packages?

        python-kopano_8.6.80.760-0+90.1_all.deb
        python-mapi_8.6.80.760-0+90.1_amd64.deb

        python2-kopano_8.6.80.713-0+76.1_all.deb
        python2-mapi_8.6.80.713-0+76.1_amd64.deb

        Btw, this bug is related to the community version downloaded from
        https://download.kopano.io/community/core:/

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        • thctlo
          thctlo last edited by thctlo

          hmm.

          i installed today with : ( community version with an file repo )

          apt-get install kopano-server-packages -y --autoremove
          

          note about the --autoremove, when installed as above removing kopano-server-packages, wil also autoremove every extra installed pacakge for sure.

          My output, can you check aganst these and see if you missing things.

          Reading package lists... Done
          Building dependency tree
          Reading state information... Done
          The following additional packages will be installed:
            kopano-backup kopano-client kopano-common kopano-contacts kopano-dagent kopano-gateway kopano-ical kopano-lang kopano-monitor kopano-search kopano-server kopano-spooler kopano-utils
            libgsoap-kopano-2.8.62 libjsoncpp1 libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcmapi0 libkcserver0 libkcsoap0 libkcssl0 libkcsync0 libkcutil0 libmapi1
            libvmime-kopano1 php7-mapi python2-kopano python2-mapi
          The following NEW packages will be installed:
            kopano-backup kopano-client kopano-common kopano-contacts kopano-dagent kopano-gateway kopano-ical kopano-lang kopano-monitor kopano-search kopano-server kopano-server-packages kopano-spooler
            kopano-utils libgsoap-kopano-2.8.62 libjsoncpp1 libkcarchiver0 libkcarchivercore0 libkcfreebusy0 libkcicalmapi0 libkcinetmapi0 libkcmapi0 libkcserver0 libkcsoap0 libkcssl0 libkcsync0 libkcutil0 libmapi1
            libvmime-kopano1 php7-mapi python2-kopano python2-mapi
          0 upgraded, 32 newly installed, 0 to remove and 0 not upgraded.
          Need to get 75.6 kB/4,990 kB of archives.
          After this operation, 22.4 MB of additional disk space will be used.
          
          1 Reply Last reply Reply Quote 0
          • thctlo
            thctlo last edited by thctlo

            About the files, i have

            python2-mapi_8.6.80.760-0+89.1_amd64.deb
            python3-mapi_8.6.80.760-0+89.1_amd64.deb

            You are showing
            python-mapi_8.6.80.760-0+90.1_amd64.deb

            so yes, a change in the deb names, and an error in the Debian Control file.
            @fbartels
            the control in the file stats:
            Replaces: libkcpyconv0, libkcpydirector0, python-mapi

            which is incorrect, it replaces python2-mapi.

            @rothirschtech so yes, use your version No, try to get the 0.89+1 version.
            That one is ok.

            1 Reply Last reply Reply Quote 0
            • thctlo
              thctlo last edited by

              I also notice the complete lib and it content is missing here.

              the .89+1 also contains in the deb /usr/lib/ a few files and python2.7/files and /usr/share/doc…
              the .90+1 only contrains /usr/share/doc.

              1 Reply Last reply Reply Quote 0
              • _r9
                _r9 last edited by

                Ok thanks for the fast response.

                I’ll try the next version on my testing environment and will report here if the problem has been resolved.

                Have a great day

                1 Reply Last reply Reply Quote 0
                • kg
                  kg last edited by

                  I had the same issue today and a revert to the previous version fixed it for me for emails sent after the revert. Still, all mails supposed to be sent, while the broken version was live, are still in the Outboxes of the users. How can I tell Kopano to send those?

                  Thanks.

                  1 Reply Last reply Reply Quote 0
                  • _r9
                    _r9 last edited by _r9

                    Same issue here.
                    kopano-spooler should normally resend them every couple seconds.

                    As I had installed the version 8.6.80.760-0+90.1 I got Sent successfully popup-messages on kopano-webapp after sending an e-mail.
                    So it seems that some process recognized them as sent but webapp left them in the outbox.

                    1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano last edited by

                      Hi everyone,

                      we discussed this internally this morning and are going to remove the additional python3 dependencies from these packages for the moment. Follow https://jira.kopano.io/browse/KC-1149 for more updates.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
                      • _r9
                        _r9 last edited by

                        Thanks for the support

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by fbartels

                          Update: we have just kicked off our nightly release pipeline again, so new packages (which will resolve this issue) will be available shortly (if all automated tests succeed).

                          edit: for everyone not wanting to wait till then, there is obviously the possibility to disable the python plugin framework in spooler/dagent by setting plugin_enabled = no.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 0
                          • thctlo
                            thctlo last edited by

                            Hai,

                            I saw this old bug report, i’ve seen this also in version : 8.7.81.151.4eaf3e0cf-0+249.1

                            thctlo 1 Reply Last reply Reply Quote 0
                            • thctlo
                              thctlo @thctlo last edited by

                              @thctlo reply to myself.

                              This is happening due to the wrong rights after kopano-server (re)start
                              /var/run/kopano/*.sock shows root:root, not kopano:kopano

                              fbartels 1 Reply Last reply Reply Quote 0
                              • fbartels
                                fbartels Kopano @thctlo last edited by

                                @thctlo said in kopano-spooler upgrade problem K-1733:

                                This is happening due to the wrong rights after kopano-server (re)start

                                This issue is already being discussed in https://forum.kopano.io/topic/2512/socket-permissions-issues-with-kopano-server-build-8-7-81-162.

                                Since the original issue has been resolved I am going to close this topic.

                                Regards Felix

                                Resources:
                                https://kopano.com/blog/how-to-get-kopano/
                                https://documentation.kopano.io/
                                https://kb.kopano.io/

                                Support overview:
                                https://kopano.com/support/

                                1 Reply Last reply Reply Quote 0
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