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    kopano-server upgrade fail... 8.6.80.722-0+83.1 500 to 8.6.80.743-0+84.1 500

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    • thctlo
      thctlo last edited by

      Hai, Debian stretch.

      apt-cache policy kopano-server
      kopano-server:
        Installed: 8.6.80.743-0+84.1
        Candidate: 8.6.80.743-0+84.1
        Version table:
       *** 8.6.80.743-0+84.1 500
              500 file:/home/kopano/apt amd64/ Packages
              100 /var/lib/dpkg/status
           8.6.80.722-0+83.1 500
              500 file:/home/kopano/apt amd64/ Packages
      

      starting kopano-server show the following in my logs:

      ▒▒9▒0BY▒@▒▒▒[error  ] LDAP search error: Can't contact LDAP server. Will unbind, reconnect and retry.
      

      but this is incorrect, my ldap works fine, if i test with postfix ldap config, it works fine.

      a “start and stop” results again in…

      [warning] Shutting down
      [=======] Server shutdown complete.
      [crit   ] ----------------------------------------------------------------------
      [crit   ] Fatal error detected. Please report all following information.
      [crit   ] Application kopano-server version: 8.6.80
       13:53:30 2018@▒▒▒[crit   ] OS: Linux, release: 4.9.0-6-amd64, version: #1 SMP Debian 4.9.88-1 (2018-04-29), hardware: x86_64
      ▒▒[crit   ] Thread name: kopano-server
      ▒▒[crit   ] Peak RSS: 29452
      ▒▒[crit   ] Pid 18135 caught SIGSEGV (11), traceback:
        ] [crit   ] Backtrace:
      Ո<V[crit   ] #0. /usr/lib/libkcutil.so.0(+0x2961d) [0x7fd8ff74461d]
      Ո<V[crit   ] #1. /usr/lib/libkcutil.so.0(+0x221e5) [0x7fd8ff73d1e5]
      Ո<V[crit   ] #2. /usr/lib/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1be) [0x7fd8ff73d4be]
      Ո<V[crit   ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7fd8fa5cc0c0]
      Ո<V[crit   ] #4. /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1(ERR_clear_error+0x54) [0x7fd8fe3efed4]
      Ո<V[crit   ] #5. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_done+0x304) [0x7fd8fe95d524]
      Ո<V[crit   ] #6. /usr/lib/libgsoapssl++-kopano-2.8.62.so(soap_free+0x9) [0x7fd8fe976aa9]
      Ո<V[crit   ] #7. /usr/sbin/kopano-server(+0xf18a) [0x563c8817218a]
      Ո<V[crit   ] #8. /usr/sbin/kopano-server(+0xf259) [0x563c88172259]
      Ո<V[crit   ] #9. /usr/sbin/kopano-server(+0xc161) [0x563c8816f161]
      Ո<V[crit   ] #10. /lib/x86_64-linux-gnu/libc.so.6(+0x35940) [0x7fd8f99a8940]
      Ո<V[crit   ] #11. /lib/x86_64-linux-gnu/libc.so.6(+0x3599a) [0x7fd8f99a899a]
      Ո<V[crit   ] #12. /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xf8) [0x7fd8f99932e8]
      Ո<V[crit   ] #13. /usr/sbin/kopano-server(+0x799a) [0x563c8816a99a]
      ▒▒[crit   ] Signal errno: Success, signal code: 1
      ▒▒[crit   ] Sender pid: 320, sender uid: 0, si_status: 0
      ▒▒[crit   ] Signal value: 0, faulting address: 0x140
      ▒▒[crit   ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.
      [=======] Starting kopano-server version 8.6.80 (pid 19577)
      ▒x[error  ] Coredumps will not be generated: kopano-server requires the fs.suid_dumpable sysctl to contain the value 2, not 0. See kopano-coredump(5) for details.
      
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @thctlo last edited by fbartels

        @thctlo said in kopano-server upgrade fail... 8.6.80.722-0+83.1 500 to 8.6.80.743-0+84.1 500:

        starting kopano-server show the following in my logs:

        does this come constantly or only once? It could still be that he briefly lost connection to ldap, but continues to work normally otherwise.

        @thctlo said in kopano-server upgrade fail... 8.6.80.722-0+83.1 500 to 8.6.80.743-0+84.1 500:

        a “start and stop” results again in…

        please don’t duplicate this message in all of your posts. you already have a thread for that open, it won’t be fixed more quickly because of constantly repeating it. (well except of course you want to submit a patch for it)

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • thctlo
          thctlo last edited by

          Hai,
          Sorry for that, but i was thinking i’ll post a new one because this is a different upgrade.
          but i’ll remember it for next time… ( hope not )… ;-)

          about the ldap, messgae, i think we can ignore it, i believe this happens due to a timeout, i’ve seen this since zarafa 7.2.
          everything works fine with ldap.

          These version numbers involving this (from other thread )
          8.5.81.288-0+53.1
          8.6.80.645-0+68.1
          8.6.80.722-0+83.1
          8.6.80.743-0+84.1

          you can close this one, i’ve posted the coredump links in the other thread.

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