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    kopano-dagent error 80040111

    Kopano Groupware Core
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    • jengelh
      jengelh Banned last edited by

      What is the user identitiy running that custom kopano-dagent command?

      1 Reply Last reply Reply Quote 0
      • yythoss
        yythoss last edited by

        That is a good question, I think qmail.

        fbartels 1 Reply Last reply Reply Quote 0
        • Coffee_is_life
          Coffee_is_life last edited by

          Hello,

          im a bit confused about:

          /usr/sbin/kopano-dagent -q USERNAME ; if [ 0 -ne 0 ] ; then .....

          why you using an if-statement that will never happen? (static “0” is always “0”) if you want to read the exit-code, use:

          /usr/sbin/kopano-dagent -q USERNAME ; if [ $? -ne 0 ] ; then ...

          about the error, i’m with @jengelh, seems to be permission related - incrase logging for a short periode (otherwise your logs will get flooded) and report back.

          btw for better readability use code tags ``` before and after the code-block - thanks

          coffee_is_life

          yythoss 1 Reply Last reply Reply Quote 0
          • yythoss
            yythoss @Coffee_is_life last edited by yythoss

            Hello @Coffee_is_life I use the code tags.
            I tested in Firefox, Chrome and Edge, looks good.

            the exit code is for the original qmail mailfolder. and you are right, I must use $?

            Here is the new logging:

            Mon Apr 23 09:50:10 2018: [notice ] Coredumps are disabled via configuration file.
Mon Apr 23 09:50:10 2018: [info   ] Maximum LMTP threads set to 20
Mon Apr 23 09:50:10 2018: [info   ] Listening on port 2003 for LMTP
Mon Apr 23 09:50:10 2018: [info   ] [12574] Logger process started on pid 12575
Mon Apr 23 09:50:10 2018: [debug  ] [12574] StatsClient binding socket
Mon Apr 23 09:50:10 2018: [debug  ] [12574] StatsClient bound socket to /tmp/.49163af7af82384.sock
Mon Apr 23 09:50:10 2018: [debug  ] [12574] StatsClient thread started
Mon Apr 23 09:50:10 2018: [=======] [12574] Starting kopano-dagent version 8.5.8.2 (pid 12574) (LMTP mode)
Mon Apr 23 09:50:10 2018: [debug  ] [12574] Submit thread started
Mon Apr 23 09:50:42 2018: [error  ] WARNING: setrlimit(RLIMIT_NOFILE, 8192) failed, you will only be able to connect up to 1024 sockets. Either start the process as root, or increase user limits for open file descriptors (Operation not permitted)
Mon Apr 23 09:50:42 2018: [notice ] Coredumps are disabled via configuration file.
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient binding socket
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient bound socket to /tmp/.3fe95d41cd9787d.sock
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient thread started
Mon Apr 23 09:50:42 2018: [12664] [debug  ] PYTHONPATH = /usr/share/kopano-dagent/python
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Submit thread started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * Loading plugins started
Mon Apr 23 09:50:42 2018: [12664] [info   ] ! Plugins directory "/var/lib/kopano/dagent/plugins" does not exist.Plugins not loaded.
Mon Apr 23 09:50:42 2018: [12664] [error  ] virtual HRESULT M4LMsgServiceAdmin::ConfigureMsgService(const MAPIUID*, ULONG_PTR, ULONG, ULONG, const SPropValue*): MSGServiceEntry failed: logon failed (80040111)
Mon Apr 23 09:50:42 2018: [12664] [crit   ] CreateProfileTemp(): ConfigureMsgService failed 80040111: logon failed
Mon Apr 23 09:50:42 2018: [12664] [warning] CreateProfileTemp failed: 80040111: logon failed
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Kopano Directory Service"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Private Folders"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Public Folders"
Mon Apr 23 09:50:42 2018: [12664] [notice ] Resolved recipient yythoss as user yythoss
Mon Apr 23 09:50:42 2018: [12664] [info   ] Mail will be delivered in Inbox
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Trying to parse alternative multipart 1 of mail body
Mon Apr 23 09:50:42 2018: [12664] [debug  ] HTML4 meta tag found: charset="text/html; charset=utf-8"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] HTML charset adjusted to "utf-8"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] renovate_encoding: reading data using charset "utf-8" succeeded.
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PostConverting processing started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PostConverting processing done
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PreDelivery processing started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PreDelivery processing done
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Kopano Directory Service"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Private Folders"
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Initializing provider "Public Folders"
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PreRuleProcess processing started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PreRuleProcess processing done
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Processing rule Delegate Meetingrequest service for yythoss
Mon Apr 23 09:50:42 2018: [12664] [info   ] Rule Delegate Meetingrequest service doesn't match: 0x8004010f
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Target user has OOF inactive

Mon Apr 23 09:50:42 2018: [12664] [info   ] * PostDelivery processing started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * PostDelivery processing done
Mon Apr 23 09:50:42 2018: [12664] [info   ] * SendNewMailNotify processing started
Mon Apr 23 09:50:42 2018: [12664] [info   ] * SendNewMailNotify processing done
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Send 'New Mail' notification
Mon Apr 23 09:50:42 2018: [12664] [info   ] Delivered message to "yythoss", Subject: "Test", Message-Id: <kcim.5add9042.312a.19d963290b182d3e@lserver.swt-online.de>, size 8300
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient terminating
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient submit int failed: No such file or directory
Mon Apr 23 09:50:42 2018: [12664] [debug  ] Previous message logged 10 times
Mon Apr 23 09:50:42 2018: [12664] [debug  ] StatsClient terminated

            The directory /var/lib/kopano/dagent/plugins exists.

            1 Reply Last reply Reply Quote 0
            • Coffee_is_life
              Coffee_is_life last edited by

              now i see the code-tags, wasnt loaded in my browser - srry :)

              what permissions are set on /var/lib/kopano/dagent and […]/plugins?
              mine are 750 kopano:kopano

              i had a strange behaviour with permissions when run_as_user/group was commented.
              now my config is

              run_as_user =
run_as_group =

              (without setting a user/group)

              since then this problem was gone

              coffee_is_life

              1 Reply Last reply Reply Quote 0
              • yythoss
                yythoss last edited by

                This are the rights:

                [root@server users]# ls -l /var/lib/kopano/
insgesamt 20
drwx------  2 kopano kopano 4096 19. Apr 23:58 attachments
drwxr-x---  2 kopano kopano 4096 20. Apr 12:03 autorespond
drwxr-x---  3 kopano kopano 4096 20. Apr 12:03 dagent
drwxr-x--- 16 kopano kopano 4096 20. Apr 12:03 search
drwxr-x---  3 kopano kopano 4096 20. Apr 12:03 spooler
[root@server users]#

                The plugin directory:

                [root@server users]# ls -l /var/lib/kopano/dagent
insgesamt 4
drwxr-x--- 2 kopano kopano 4096 20. Apr 12:03 plugins
[root@server users]#

                I check this (run_as_user/group )

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                • yythoss
                  yythoss last edited by

                  Same problem with this config:

                  
# run as specific user in LMTP mode.
#   make sure this user is listed in local_admin_users in your storage server config
#   or use SSL connections with certificates to login
run_as_user =

# run as specific group in LMTP mode.
run_as_group =
                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @yythoss last edited by

                    @yythoss said in kopano-dagent error 80040111:

                    That is a good question, I think qmail.

                    To be able to successfully deliver mails (I.e. avoid those permission denied) errors kopano-dagent needs to be run with administrator privileges inside of Kopano. This is achieved by either running the deliver process as the Kopano user (which is set at local admin user) or by adding the user the delivery runs as (qmail in this case) to the local admin users.

                    The run_as settings in the cfg don’t have an effect here, since the dagent is not delivering as a service, but mails are piped to it.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • yythoss
                      yythoss last edited by yythoss

                      how can i run kopano-dagent as admin user at this moment of delivery, but if the cfg does not work here and qmail run kopano-dagent?

                      1 Reply Last reply Reply Quote 0
                      • jengelh
                        jengelh Banned last edited by

                        (server.cfg)
                        local_admin_users = root kopano qmail

                        That way you can forego setting up a sudo transition from qmail->root.

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                        • yythoss
                          yythoss last edited by yythoss

                          There are several qmail users, but I have all registered.
                          Without success:

                          local_admin_users   = root kopano qmaild qmaill qmailp qmailr qmails qmailq qpsmtpd mail

                          under Zarafa, I have no problems with qmail and zarafa-dagent.

                          1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano last edited by

                            Hi @yythoss ,

                            I would recommend to get in touch with our support. The given instructions should have given qmail the ability to deliver mails to dagent. I’m sure a remote session with our support will lead to quick results.

                            Ps: doesn’t qmail support lmtp by now?

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
                            • thctlo
                              thctlo last edited by thctlo

                              Hai, see this thread and try it please.

                              https://forum.kopano.io/topic/1318/authentification-between-dagent-sendmail-and-remote-kopano-core-server-fails/4

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