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    kopano-backup restore

    Kopano Groupware Core
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    • A Former User
      A Former User @fbartels last edited by

      @fbartels
      hi now it does something but its not restoring.

      2018-04-11 13:58:38,517 - backup - INFO - starting backup
      2018-04-11 13:58:38,520 - backup - INFO - starting restore of /opt/mailbackup/chris
      2018-04-11 13:58:38,541 - backup - INFO - restoring to store 0000000038A1BB1005E5101AA1BB08002B2A56C200007A617261666136636C69656E742E646C6C000000000073BE2469A9EA4D7393D40F1DFD2BA863010000000100000000DF9F73D8D64013A1E49647EA607DF170736575646F3A2F2F556E6B6E6F776E00
      2018-04-11 13:58:38,554 - backup - DEBUG - restoring folder Calendar
      2018-04-11 13:58:38,647 - backup - DEBUG - restoring folder Contacts
      2018-04-11 13:58:38,692 - backup - DEBUG - restoring folder Deleted Items
      2018-04-11 13:58:38,762 - backup - DEBUG - restoring folder Drafts
      2018-04-11 13:58:38,996 - backup - DEBUG - restoring folder Inbox
      2018-04-11 13:58:39,044 - backup - DEBUG - restoring folder Journal
      2018-04-11 13:58:39,085 - backup - DEBUG - restoring folder Junk E-mail
      2018-04-11 13:58:39,130 - backup - DEBUG - restoring folder Notes
      2018-04-11 13:58:39,179 - backup - DEBUG - restoring folder Outbox
      2018-04-11 13:58:39,204 - backup - DEBUG - restoring folder Sent Items
      2018-04-11 13:58:39,266 - backup - DEBUG - restoring folder Tasks
      2018-04-11 13:58:39,313 - backup - INFO - restoring metadata
      2018-04-11 13:58:39,357 - backup - INFO - restore completed in 0.82 seconds (0 changes, ~0.00/sec, 0 errors)
      2018-04-11 13:58:39,522 - backup - INFO - stopping backu
      

      It sees no changes? my inbox is empty?

      fbartels 1 Reply Last reply Reply Quote 0
      • A Former User
        A Former User @fbartels last edited by

        @fbartels

        can it be that everything is still in softdelete. also the older account? If so how do i delete all softdelete accounts?

        1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User @fbartels last edited by

          @fbartels

          all kinds off error that it can not find folders. Is it not created at the restore?

          NotFoundError: no such folder:

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Guest last edited by

            @ckruijntjens said in kopano-backup restore:

            It sees no changes? my inbox is empty?

            looking at your logs:

            @ckruijntjens said in kopano-backup restore:

            2018-04-11 13:58:39,357 - backup - INFO - restore completed in 0.82 seconds (0 changes, ~0.00/sec, 0 errors)

            your backup set did contain folders, but no items in the folder

            @ckruijntjens said in kopano-backup restore:

            all kinds off error that it can not find folders. Is it not created at the restore?
            NotFoundError: no such folder:

            of course folders are created, you can see that in the log you posted above. where do you get these errors?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            A Former User 2 Replies Last reply Reply Quote 0
            • A Former User
              A Former User @fbartels last edited by

              @fbartels

              hi this is not correct. there are more folders then this. And after restore i can not see the folders?

              fbartels 1 Reply Last reply Reply Quote 0
              • A Former User
                A Former User @fbartels last edited by A Former User

                @fbartels

                After i run kopano-backup --restore -u username /backupfolderpath/user

                it runs for certine items and then i get several errors that folders could not be found.

                2018-04-11 19:38:14,747 - backup - ERROR - Traceback (most recent call last):
                  File "/usr/lib/python2.7/site-packages/kopano/log.py", line 89, in log_exc
                    try: yield
                  File "/usr/lib/python2.7/site-packages/kopano/service.py", line 182, in start
                    _daemon_helper(self.main, self, self.log)
                  File "/usr/lib/python2.7/site-packages/kopano/service.py", line 59, in _daemon_helper
                    func()
                  File "/usr/lib/python2.7/site-packages/kopano_backup/__init__.py", line 398, in main
                    self.restore(data_path)
                  File "/usr/lib/python2.7/site-packages/kopano_backup/__init__.py", line 485, in restore
                    folder = store.subtree.folder(restore_path, create=True)
                  File "/usr/lib/python2.7/site-packages/kopano/folder.py", line 548, in folder
                    raise NotFoundError("no such folder: '%s'" % path)
                NotFoundError: no such folder: 'Besteld_tegelmateriaal'
                
                

                After i done this no mail is being delivered to mailboxes. If i watch my server log i see all kind ofduplicate errors?

                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000011] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86:\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27812,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>:^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27812,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>:^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86:\x0C\' for key 'bin'
                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000014] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86;\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27813,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>;^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27813,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>;^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86;\x0C\' for key 'bin'
                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000007] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86<\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27814,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86><^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27814,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86><^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86<\x0C\' for key 'bin'
                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000013] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86=\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27815,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>=^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27815,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>=^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86=\x0C\' for key 'bin'
                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000009] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86>\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27816,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>>^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27816,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>>^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86>\x0C\' for key 'bin'
                Wed Apr 11 19:41:39 2018: [error  ] SQL [00000012] Failed: Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86?\x0C\' for key 'bin', Query Size: 106, Query: "INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27817,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>?^L\0\0\0\0')"
                Wed Apr 11 19:41:39 2018: [error  ] KDatabase::I_Update() query failed: INSERT INTO indexedproperties(hierarchyid,tag,val_binary) VALUES(27817,26080,'%^_<89>Æ^N<81>FðõKH<91>ÚÎ<86>?^L\0\0\0\0'): Duplicate entry '26080-%\x1F\x89\xC6\x0E\x81F\xC3\xB0\xF5KH\x91\xDA\xCE\x86?\x0C\' for key 'bin'
                
                

                kopano-dagent log

                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3603] Unable to commit message: disk error (80040116)
                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3603] Unable to deliver message to "chris": disk error (80040116)
                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3603] Unable to deliver all messages for server "default:"
                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3606] Unable to commit message: disk error (80040116)
                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3606] Unable to deliver message to "chris": disk error (80040116)
                Apr 11 19:47:55 kopano kopano-dagent[2157]: [error  ] [ 3606] Unable to deliver all messages for server "default:"
                
                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @Guest last edited by

                  @ckruijntjens said in kopano-backup restore:

                  this is not correct. there are more folders then this. And after restore i can not see the folders?

                  if there would be more folders in the current backup set, then kopano-backup would attempt to restore them.

                  @ckruijntjens said in kopano-backup restore:

                  it runs for certine items and then i get several errors that folders could not be found.

                  I’m not quite sure what you have done, but also reading https://forum.kopano.io/topic/1177/dagent-fails-to-deliver-email/6 it seems you have screwed up the database. I’d recommend going back to a previous state of your database and retracing your steps.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  A Former User 1 Reply Last reply Reply Quote 0
                  • A Former User
                    A Former User @fbartels last edited by

                    @fbartels

                    Hi I allredeay restored to previous state. But When I do the restore action ir always ends up like this?

                    Dont know Where to go From here?

                    Maybe I Will reinstall the server. Can we use the latest core packages for centos7?

                    1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano last edited by

                      I guess you are referring to https://forum.kopano.io/topic/1254/segmentation-fault/9. For packages to be uploaded they have to pass unit test and automated install tests (performed on Debian only).

                      I did not yet have tome to look into these reports.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      A Former User 1 Reply Last reply Reply Quote 0
                      • A Former User
                        A Former User @fbartels last edited by

                        @fbartels

                        hi when will the issue be resolved for

                        https://forum.kopano.io/topic/1254/segmentation-fault/9 ??? i cant upgrade the core on centos 7.

                        fbartels 1 Reply Last reply Reply Quote 0
                        • A Former User
                          A Former User last edited by A Former User

                          i am verry sorry but i only have problems using the nightly builds with centos 7. I am going back to zimbra.

                          thanks for your support guys!

                          1 Reply Last reply Reply Quote 0
                          • fbartels
                            fbartels Kopano @Guest last edited by

                            @ckruijntjens said in kopano-backup restore:

                            hi when will the issue be resolved for

                            we are currently prepping some new releases and therefore I did not yet have time to further look into this.

                            @ckruijntjens said in kopano-backup restore:

                            i only have problems using the nightly builds

                            Please have in mind that the nightly builds are (as the name implies) nightly builds of our development branches. These are not meant to be 100% stable but simply there to give early access to development in the hopes to get feedback before these features hit a release.

                            For production setups we recommend to get a subscription. Subscription holders have access to release builds as well as package repositories and archives of older releases (in case you want to go back to an earlier version). Apart from that there is of course access to our support.

                            Regards Felix

                            Resources:
                            https://kopano.com/blog/how-to-get-kopano/
                            https://documentation.kopano.io/
                            https://kb.kopano.io/

                            Support overview:
                            https://kopano.com/support/

                            1 Reply Last reply Reply Quote 0
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