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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    No access rights via Outlook 2010 MAPI

    Legacy software
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    • fbartels
      fbartels Kopano last edited by

      Hi @Coffee_is_life ,

      I’ve moved your post to the legacy software, since your problem is more likely caused by office updates, then the kc update.

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • Coffee_is_life
        Coffee_is_life last edited by Coffee_is_life

        Hello @fbartels,

        i’ve updated kopano friday night, before that everything went fine.
        Searched for Microsoft Office Updates, last installed on 12.02.2018.

        So i think not.

        //EDIT:
        Same results on my test system - since its online 24/7 his updates came some days earlier than employees PC:
        0_1519035264191_312078cf-523b-4439-8086-39d0ef08f545-grafik.png

        coffee_is_life

        segro 1 Reply Last reply Reply Quote 0
        • segro
          segro @Coffee_is_life last edited by

          @coffee_is_life
          same issues here, since kopano (NOT OFFICE) updates 8.5.
          In the case of Outlook 2010, I was even unable to temporary open the shared Kalender via zarafa-plugin:
          0_1519055366030_b7eeb500-016c-4f27-a0dc-6cc47c15e9dc-grafik.png
          BUT: after recreating the Outlook-Profile, it works (as bad as) before, but works with all known limitations of the office-Updates

          1 Reply Last reply Reply Quote 0
          • Coffee_is_life
            Coffee_is_life last edited by

            hello @segro,

            opening the store temporary is possible without problems, but this is maybe just a workaround for some days.
            I created the Profile several times on my test-system and everytime got the same result

            coffee_is_life

            1 Reply Last reply Reply Quote 0
            • segro
              segro last edited by

              unfortunately you need a newer Zarafa Client (7.2.6.xxx) to work …

              1 Reply Last reply Reply Quote 0
              • Coffee_is_life
                Coffee_is_life last edited by

                Hello @segro,

                i’ve installed 7.2.6, recreated the profile on my testsystem and still getting the sam eerror:

                Opening store temporary via Zarafa-Plugin works normally.
                Accessing calendars via shared stores doesnt work.
                opening public stores works as expected.

                0_1519300313891_9d0039a2-b990-4216-b2b5-5b8d671a1078-grafik.png

                0_1519300365289_484bf5c3-ea2a-4e6b-8892-b169e2b0bcac-grafik.png

                tryed with setting accesrights only to me - not working
                tryed to a store everyone can connect (shared to ad-group “domain-users”)

                coffee_is_life

                1 Reply Last reply Reply Quote 0
                • kopiko
                  kopiko last edited by kopiko

                  Hi there,

                  Same problem here (in Outlook 2013). It is not related to Windows or Office updates. Something regarding permissions has changed in the kopano-core between version 8.4.6 and 8.5. There is a workaround, adding a shared calendar doesn’t work anymore but you can still do the following: share the entire mailbox and give ‘no permissions’ profile rights on the highest level of the mailbox (only traverse rights) and subsequently read or write permissions on the calendar. If the other party then adds the entire mailbox to Outlook, (not only the calendar) the calendar will become visible again. There are other problems though, the delegate feature doesn’t work properly anymore in Outlook. Accepting meetings requests on behalf of someone throws an error message.

                  We have reverted the update (you can safely downgrade from 8.5 to 8.4.6), i guess 8.4.6 is the last version that works with Outlook.

                  1 Reply Last reply Reply Quote 1
                  • Coffee_is_life
                    Coffee_is_life last edited by

                    Hello @kopiko,

                    thanks for the nice workaround, can see the calendar now, but even with settings rights from “everyone” and myself to “nothing” or “other” (like nothing but even without permission to list folders) i can see the inbox. - same at your side?

                    @ kopano-team - is this issue known and maybe fixed in future releases? - otherwise i need to downgrade

                    coffee_is_life

                    1 Reply Last reply Reply Quote 0
                    • kopiko
                      kopiko last edited by

                      Not with 8.4.6, if I give someone permissions and without the ‘list folder’ option he is not allowed to browse my mailbox. It wouldn’t surprise me if this is different in 8.5 though…

                      1 Reply Last reply Reply Quote 0
                      • Coffee_is_life
                        Coffee_is_life last edited by

                        it is :)

                        1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano last edited by

                          Our development is currently looking into the “not updating of calendars” for the old Zarafa mapi client, but as the mapi client is unsupported and untested in Kopano this did not come up earlier. We are currently expecting to know more on monday.

                          If you want to be kept updated I would recommend to open a support case.

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          1 Reply Last reply Reply Quote 1
                          • kopiko
                            kopiko last edited by kopiko

                            Hi fbartels, thanks for the update. Cleary, something has changed between versions 8.4.6 - 8.5 regarding permissions. I know Outlook via MAPI is not supported but there are still people using it. We are slowly trying to push the DeskApp client but users generally do not like change…

                            I will open a ticket!

                            1 Reply Last reply Reply Quote 0
                            • Coffee_is_life
                              Coffee_is_life last edited by

                              hello @fbartels,

                              just created the ticket (KS-40047)

                              coffee_is_life

                              1 Reply Last reply Reply Quote 0
                              • segro
                                segro last edited by

                                any updates here?

                                1 Reply Last reply Reply Quote 0
                                • mkromer
                                  mkromer last edited by

                                  Yes, a new release of KC (8.5.4) has been made available yesterday which addresses this issue.

                                  1 Reply Last reply Reply Quote 1
                                  • Coffee_is_life
                                    Coffee_is_life last edited by

                                    very nice thanks

                                    coffee_is_life

                                    1 Reply Last reply Reply Quote 0
                                    • Coffee_is_life
                                      Coffee_is_life last edited by Coffee_is_life

                                      just FYI:

                                      we are using a room called “Besprechungsraum”.
                                      to accept everything in nearly realtime, “kopano-mr-accept” is used in cronjob.

                                      if i call this line now i get following error:

                                      PHP Warning:  include(mapi/mapi.util.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 21
                                      PHP Warning:  include(): Failed opening 'mapi/mapi.util.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 21
                                      PHP Warning:  include(mapi/mapidefs.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 22
                                      PHP Warning:  include(): Failed opening 'mapi/mapidefs.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 22
                                      PHP Warning:  include(mapi/mapicode.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 23
                                      PHP Warning:  include(): Failed opening 'mapi/mapicode.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 23
                                      PHP Warning:  include(mapi/mapitags.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 24
                                      PHP Warning:  include(): Failed opening 'mapi/mapitags.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 24
                                      PHP Warning:  include(mapi/mapiguid.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 25
                                      PHP Warning:  include(): Failed opening 'mapi/mapiguid.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 25
                                      PHP Warning:  include(mapi/class.meetingrequest.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 27
                                      PHP Warning:  include(): Failed opening 'mapi/class.meetingrequest.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 27
                                      PHP Warning:  include(mapi/class.baserecurrence.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 28
                                      PHP Warning:  include(): Failed opening 'mapi/class.baserecurrence.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 28
                                      PHP Warning:  include(mapi/class.recurrence.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 29
                                      PHP Warning:  include(): Failed opening 'mapi/class.recurrence.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 29
                                      PHP Warning:  include(mapi/class.freebusypublish.php): failed to open stream: No such file or directory in /usr/sbin/kopano-mr-accept on line 30
                                      PHP Warning:  include(): Failed opening 'mapi/class.freebusypublish.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/sbin/kopano-mr-accept on line 30
                                      PHP Fatal error:  Call to undefined function forceUTF8() in /usr/sbin/kopano-mr-accept on line 436
                                      

                                      the files are located in “/usr/share/kopano/php/mapi/”, all files are created on Feb 14th.

                                      changed my php settings to “include_path=”.:/usr/share/pear:/usr/share/php:/usr/share/kopano/php"
                                      now it can locate the files, but another error came up:

                                      PHP Fatal error:  Call to undefined function mapi_make_scode() in /usr/share/kopano/php/mapi/mapicode.php on line 40
                                      

                                      is this fixed in the new version from Feb 28th aswell?

                                      coffee_is_life

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                                      • Coffee_is_life
                                        Coffee_is_life last edited by Coffee_is_life

                                        Update:

                                        upgraded my testsystem and the MAPI connection from outlook 2010 doesnt work
                                        same for "/usr/sbin/kopano-mr-accept “Besprechungsraum” “/etc/kopano/dagent.cfg”

                                        if i add /usr/share/kopano/php to the include paths, same error:

                                        PHP Fatal error:  Call to undefined function mapi_make_scode() in /usr/share/kopano/php/mapi/mapicode.php on line 40
                                        

                                        :(

                                        coffee_is_life

                                        fbartels 1 Reply Last reply Reply Quote 0
                                        • fbartels
                                          fbartels Kopano @Coffee_is_life last edited by

                                          @coffee_is_life said in No access rights via Outlook 2010 MAPI:

                                          upgraded my testsystem and the MAPI connection from outlook 2010 doesnt work

                                          Please contact support

                                          Regards Felix

                                          Resources:
                                          https://kopano.com/blog/how-to-get-kopano/
                                          https://documentation.kopano.io/
                                          https://kb.kopano.io/

                                          Support overview:
                                          https://kopano.com/support/

                                          1 Reply Last reply Reply Quote 0
                                          • Coffee_is_life
                                            Coffee_is_life last edited by

                                            Update:
                                            Restarted Server and client, MAPI from outlook is now working.

                                            “kopano-mr-accept” doesnt work (mapi error as described above).
                                            “kopano-admin --user-count” works again aswell

                                            thanks for the fixes :)

                                            coffee_is_life

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