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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Error in Logfile on Debian Stretch

    Kopano Groupware Core
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    • tommi
      tommi last edited by

      Hello,

      I get following errors in server.log. It seems that everything works right.

      Sat Feb  3 08:39:52 2018: [warning] Shutting down
      Sat Feb  3 08:40:10 2018: [crit   ] ----------------------------------------------------------------------
      Sat Feb  3 08:40:10 2018: [crit   ] Fatal error detected. Please report all following information.
      Sat Feb  3 08:40:10 2018: [crit   ] Application kopano-server version: 8.5.81
      Sat Feb  3 08:40:10 2018: [crit   ] OS: Linux, release: 4.9.0-3-amd64, version: #1 SMP Debian 4.9.30-2+deb9u5 (2017-09-19), hardwa
      Sat Feb  3 08:40:10 2018: [crit   ] Thread name: NotificationMan
      Sat Feb  3 08:40:10 2018: [crit   ] Peak RSS: 92024
      Sat Feb  3 08:40:10 2018: [crit   ] Pid 26472 caught SIGABRT (6), out of memory or unhandled exception, traceback:
      Sat Feb  3 08:40:10 2018: [crit   ] Backtrace:
      Sat Feb  3 08:40:10 2018: [crit   ] #0. /usr/lib/libkcutil.so.0(+0x27ded) [0x7f96f762dded]
      Sat Feb  3 08:40:10 2018: [crit   ] #1. /usr/lib/libkcutil.so.0(+0x21575) [0x7f96f7627575]
      Sat Feb  3 08:40:10 2018: [crit   ] #2. /usr/lib/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tP
      Sat Feb  3 08:40:10 2018: [crit   ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110c0) [0x7f96f28b60c0]
      Sat Feb  3 08:40:10 2018: [crit   ] #4. /lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcf) [0x7f96f1c9bfcf]
      Sat Feb  3 08:40:10 2018: [crit   ] #5. /lib/x86_64-linux-gnu/libc.so.6(abort+0x16a) [0x7f96f1c9d3fa]
      Sat Feb  3 08:40:10 2018: [crit   ] #6. /usr/lib/x86_64-linux-gnu/libstdc++.so.6(_ZN9__gnu_cxx27__verbose_terminate_handlerEv+0x15
      Sat Feb  3 08:40:10 2018: [crit   ] #7. /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x8f066) [0x7f96f25b2066]
      Sat Feb  3 08:40:10 2018: [crit   ] #8. /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x8f0b1) [0x7f96f25b20b1]
      Sat Feb  3 08:40:10 2018: [crit   ] #9. /usr/lib/x86_64-linux-gnu/libstdc++.so.6(+0x8f2c9) [0x7f96f25b22c9]
      Sat Feb  3 08:40:10 2018: [crit   ] #10. /usr/lib/x86_64-linux-gnu/libstdc++.so.6(_ZSt20__throw_system_errori+0x7e) [0x7f96f25daf3
      Sat Feb  3 08:40:10 2018: [crit   ] #11. /usr/sbin/kopano-server(+0x2795a) [0x5592f1b8595a]
      Sat Feb  3 08:40:10 2018: [crit   ] #12. /usr/lib/libkcserver.so.0(+0x7c0b5) [0x7f96f6e740b5]
      Sat Feb  3 08:40:10 2018: [crit   ] #13. /lib/x86_64-linux-gnu/libpthread.so.0(+0x7494) [0x7f96f28ac494]
      Sat Feb  3 08:40:10 2018: [crit   ] #14. /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f96f1d51aff]
      Sat Feb  3 08:40:10 2018: [crit   ] Signal errno: Success, signal code: -6
      Sat Feb  3 08:40:10 2018: [crit   ] Sender pid: 26472, sender uid: 999, si_status: 0
      Sat Feb  3 08:40:10 2018: [crit   ] Signal value: 0, faulting address: 0x3e700006768
      Sat Feb  3 08:40:10 2018: [crit   ] When reporting this traceback, please include Linux distribution name (and version), system ar
      Sat Feb  3 08:40:10 2018: [=======] Starting kopano-server version 8.5.81 (pid 17714)
      

      Thomas

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @tommi last edited by

        Hi @tommi ,

        did you only get the error once or is it reproducible? In the backtrace it a “out of memory or unhandled exception”. Are you sure its not the former?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • tommi
          tommi last edited by

          Hi Felix,

          the Error is not reproducible (systemct restart kopano-server)

          1 Reply Last reply Reply Quote 0
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