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    Kopano Search Returns MAPI Error -> entire Kopano server stops working

    Kopano Groupware Core
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    • yep_DD
      yep_DD last edited by

      @Ihon no i din’t get that problem I’d recommend /etc/init.d/kopano-server stop and then run

      kopano-server -c /path/to/your/config/file (etc/kopano/server.cfg) --ignore-database-conflict and see if it starts if it does then restart with: /etc/init.d/kopano-server start and check again

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      • Ihon
        Ihon last edited by fbartels

        Hi,

        kopano-server is starting with the parameter --ignore-database-version-conflict.
        but when I start it without the parameter, getting the errror again and kopano-server is not starting anymore :-(

        In the database, table “versions” I have the folling entries:

        7 	0 	0 	24874 	49 	2011-02-22 09:45:42
        7 	0 	0 	25734 	50 	2011-03-12 21:33:50
        7 	0 	0 	25734 	51 	2011-03-12 21:40:23
        7 	0 	0 	25734 	52 	2011-03-12 22:18:00
        ...
        ...
        ...
        8 	4 	0 	825 	66 	2017-06-18 15:14:29
        8 	4 	0 	1004 	66 	2017-07-03 19:41:15
        8 	4 	0 	1054 	66 	2017-07-07 11:37:54
        8 	4 	90 	2153381888 	66 	2017-08-01 12:17:35
        

        @fbartels do you have an idea what to do?

        Regards,

        Ihon

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        • yep_DD
          yep_DD last edited by

          @Ihon which version exactly have you installed?

          Can you just make sure your kopano server completed the install successfully?

          I installed:

          core-8.4.90.550_0+93-Debian_9.0-amd64/
          

          and that is my versions table and it looks like yours:

          0_1508684707499_Bildschirmfoto 2017-10-22 um 17.04.31.png

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          • fbartels
            fbartels Kopano @yep_DD last edited by

            @yep_dd said in Kopano Search Returns MAPI Error -> entire Kopano server stops working:

            could you just tell us if that issue has been specifically addressed?

            The nightly packages will always be built from the master branch. I have linked you the merge commit before, so it should be included in the packages now.

            @ihon said in Kopano Search Returns MAPI Error -> entire Kopano server stops working:

            Now kopano-server is providing the following error:

            this seems to be a side effect of https://jira.kopano.io/browse/KC-839. I have created https://jira.kopano.io/browse/KC-859 to investigate a bit further.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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            • Ihon
              Ihon last edited by

              Good morning,

              @fbartels yes, it looks like a side effect, my question, is it secure to run the server with the --ignore-database-conflict parameter and do you need any information helping you to solve the issue?

              Thanks,

              Ihon

              fbartels 1 Reply Last reply Reply Quote 0
              • fbartels
                fbartels Kopano @Ihon last edited by

                Hi @ihon ,

                no I don’t think additional information is needed at the moment. Since you already posted your version table and you internal database is actually already on the newest db revision its save to run with the ignore parameter for now.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

                fbartels 1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano @fbartels last edited by

                  Small update: the fix that is associated with https://jira.kopano.io/browse/KC-859 is included in the latest nightly, so the messages about old database revisions should now be gone.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

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                  • Ihon
                    Ihon last edited by

                    @fbartels thank you, i updated and kopano-server starts again.

                    Do I have to do anything to update the schema?

                    Thanks Ihon

                    fbartels 1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @Ihon last edited by

                      Hi @ihon ,

                      no the reason for the error was that he did not detect the right database revision. so no further action necessary.

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

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                      • Ihon
                        Ihon last edited by

                        Perfect, thank you for the support

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