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    Calender crashes DeskApp

    Kopano DeskApp
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    • A Former User
      A Former User last edited by

      Hi,

      i’m using DeskApp 1.3.24 from outside my LAN . While clicking on the calendar-tab the DeskApp is crashing. The content from the calender stays empty and the ‘page’ is loading.

      Opening the same in WebApp is working but scrolling is very slow.

      Any ideas how to fix this issue? :)

      Thanks in advance


      System: Kopano4UCS
      Kopano Core: 8.3.1-35
      WebApp: 3.3.0.610-25.1
      DeskApp: 1.3.24

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      • marty
        marty Kopano (Inactive) last edited by marty

        Hi @nengel ,

        Could you start DeskApp with logging enabled:
        –enable-logging=stderr --v=1

        for windows: --enable-logging --v=1

        Maybe try it without “–v=1” first.

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

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        • bjoernneumann
          bjoernneumann Kopano (Inactive) last edited by

          Hi @nengel

          this issue might be related to missing swiftshader libraries.
          We have new builds available, that ship those libs.

          Could you please try DeskApp 1.3.25 from here https://download.kopano.io/community/deskapp:/Windows/?
          The problem here is, that this behaviour also depends on graphics cards and drivers.

          Cheers,
          Björn

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          • A Former User
            A Former User last edited by A Former User

            Hi @bjoernneumann,

            the new DeskApp Version works like a charm and solved the problem.
            I think it was a graphic problem because i’ve tried the tip from @marty first and there were a lot of GPU errors in the log.

            Thanks a lot for your help :)

            Greetings
            Nik

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