iCal error with Kopano 8.4.0

fbartels

we recently fixed a bug that appeared with Apple ical, where an error was thrown because ical was unable to parse meeting exceptions (see https://jira.kopano.io/browse/KC-710 for more details).

Since you are not specifying your exact version can you update to the latest version, retry and if the error still occurs get a backup of the calendar and send it to feedback at kopano dot io (or open a support case if you have a valid subscription).

Steps to get a backup are mentioned in https://jira.kopano.io/browse/KC-710?focusedCommentId=21636&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-21636

matnoublanche

Hi @fbartels,

Thank you for your answer.

I remember you, you are the guy that made Zarafa working on Synology NAS :). Your scripts helped me a lot (I’m using Debian 8.0 now)

I’m using Kopano 8.4.0 version 1103 (the latest)

root@atlantis:~# kopano-admin --version
Product version:	8,4,0,1103
File version:		1103
root@atlantis:~#

I saw KC-710 issue but after reading it I don’t saw the same errors on log file.

So I post my backup to the mail you mentioned

fbartels

Hi @matnoublanche ,

do you mean the Docker stuff? I just gave the initial idea for that project, but the main dev and i could not find a way to work together, so i never really contributed to this.

In other news: I was able to reproduce your issue, and even with an empty calendar. I created https://jira.kopano.io/browse/KC-750 to followup on this issue, especially since it does not seem to occur with the 8.3 packages for customers.

matnoublanche

Hi @fbartels,

Yes I mean the Docker stuff, I thought you contributed with ToroBoso on this project your name appears on most of posts :)

I see your issue, thank you for that. Do you know how much of time it will take to fix this issue or if it’s possible to downgrade to Kopano 8.3.3 ? (perhaps downgrade only kopano-ical package ?)
I only have access to nightly builds

Thank you

Mathieu

fbartels

@matnoublanche said in iCal error with Kopano 8.4.0:

possible to downgrade to Kopano 8.3.3

especially when running on different hosts, that would not be a problem. “unfortunately” release packages are only available to customers with a subscription, though.

matnoublanche

OK thank you.

I can buy one licence (I use Kopano for personal use) but when I follow this link https://kopano.com/pricing/ to buy 1 Basic licence I can only buy 5.

Do you know where I can buy “only” one licence ?

Thanks

fbartels

@matnoublanche that not possible. subscriptions are only sold in packs of five.

matnoublanche

Hi @fbartels,

Do you know when this bug is planned to be resolved ?

Thank you

Mathieu

fbartels

@matnoublanche the ticket was merged to the release branch yesterday, if not already done it will be merged into master in a few days so it will land in nightly some time in the next week.

matnoublanche

@fbartels ok thank you for your rapid answer !