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    Kopano OL Extencion [2.1.37] not syncig contacts on Outlook [2019]

    Z-Push when using Kopano
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    • piechota1989
      piechota1989 last edited by

      Hello everybody!

      I have issue. I am not able to get contacts on Outlook from Kopano by using Kopano OL Extension. Everything works perfect - syncing CalDAV and CardDAV resources (users added manually to contacts on nextcloud) via ActiveSync, except GAB.

      Here is log from Kopano OL Extension:

      2022/04/22 10:32:03.874 (1,VSTA_Main): Trace: SharedFolders: Command SharedFolders: Handled
      2022/04/22 10:32:06.335 (1,VSTA_Main): Trace: DebugSupport: Command Settings: Activated
      2022/04/22 10:32:16.452 (1,VSTA_Main): Warning: SendAs: GAB handler not found for account: myaccount@mydomain.com
      2022/04/22 10:32:16.452 (1,VSTA_Main): Warning: SendAs: Unable to resolve send-as: SYSTEM
      2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushFolder: Folder changed in 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100C3B68E10F77511CEB4CD00AA00BBB6E600000000000A0000:0:myaccount@mydomain.com: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz
      2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushWatcher: Folder event: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz, SharedFolders, Changed
      2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushWatcher: Folder event: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz, GAB, Changed
      2022/04/22 10:33:12.570 (1,VSTA_Main): Warning: SendAs: GAB handler not found for account: myaccount@mydomain.com
      2022/04/22 10:33:12.570 (1,VSTA_Main): Warning: SendAs: Unable to resolve send-as: SYSTEM
      2022/04/22 10:33:34.258 (1,VSTA_Main): Error: UserFolderLoader: Exception while fetching child nodes: System.ArgumentNullException: Wartość nie może być zerowa.
      Nazwa parametru: key
         w System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument)
         w System.Collections.Generic.Dictionary`2.FindEntry(TKey key)
         w System.Collections.Generic.Dictionary`2.TryGetValue(TKey key, TValue& value)
         w Acacia.Features.SharedFolders.StoreTreeNode.GetInitialShareState(AvailableFolder folder)
         w Acacia.Features.SharedFolders.StoreTreeNode.UserFolderLoader.AddFolderNode(KTreeNode node, KTreeNodes children, AvailableFolder folder)
         w Acacia.Features.SharedFolders.StoreTreeNode.UserFolderLoader.DoRenderChildren(KTreeNode node, Object loaded, KTreeNodes children)
         w Acacia.Controls.KTreeNodeLoader.<>c__DisplayClass15_0.<StartLoadChildren>b__1(Object result)
         w Acacia.Controls.KUITaskBase.TaskExecutor.<>c__DisplayClass9_0`2.<Param>b__0(ExecutionState s)
         w Acacia.Controls.KUITaskBase.TaskExecutor.<>c__DisplayClass5_0.<Execute>b__0()
      

      Error visible on OL Extension Window:

      shared_folders.png

      Gabsync inside z-push+kopano machine works well:

      root@zpush-debian10:~# z-push-gabsync -a sync
      
      Starting GAB sync to store 'SYSTEM'  on id '5bfd638072c34613b844bc30e9b68746940e00000000'
      Kopano->clearAllNotCurrentChunkType: found 151 invalid items, deleting
      Kopano->clearAllNotCurrentChunkType: done
      
      Kopano->setChunkData: account-10/0      Entries: 13      Size: 9638 B   CRC: e36c71a16ed1d13037c67a21f20ae195  -  unchanged
      Kopano->setChunkData: account-10/8      Entries: 18      Size: 13059 B  CRC: 0ee1f8b02f5f3a5d427636fe7ff4252d  -  unchanged
      Kopano->setChunkData: account-10/6      Entries: 22      Size: 16258 B  CRC: a9b8dc4fc695ea5805f9244b2bd53d31  -  unchanged
      Kopano->setChunkData: account-10/5      Entries: 24      Size: 18033 B  CRC: 3277ac96e455b1d8625de28d5b7e694c  -  unchanged
      Kopano->setChunkData: account-10/3      Entries: 21      Size: 15460 B  CRC: 678f7430a8df011c5719509a82b3c0f7  -  unchanged
      Kopano->setChunkData: account-10/2      Entries: 14      Size: 12695 B  CRC: efa8189630ee9803ab9e44a20e3cfe6a  -  unchanged
      Kopano->setChunkData: account-10/4      Entries: 20      Size: 14537 B  CRC: f7dc67cfab9ec3c22ec1162f86e080ee  -  unchanged
      Kopano->setChunkData: account-10/9      Entries: 10      Size: 6996 B   CRC: 31a33cf4c32f19801b11f8193eb1403e  -  unchanged
      Kopano->setChunkData: account-10/7      Entries: 15      Size: 10775 B  CRC: 5e0c9e0fd6b32bfa3fd37a4d55a127a2  -  unchanged
      Kopano->setChunkData: account-10/1      Entries: 18      Size: 13118 B  CRC: 94d8e3639b469150dcb89cf5fe33bce6  -  unchanged
      
      Sync:
              Items in GAB:                   175
              Total data size:                130569 B
      
              Avg. of items per chunk:        17.5
              Min. of items per chunk:        10
              Max. of items per chunk:        24
      
              Avg. of size per chunk:         13056 B
              Min. of size per chunk:         6996 B
              Max. of size per chunk:         18033 B
      
              Configured amount of chunks:    10
              Ideal amount by entries:        20
              Ideal amount by size:           5
      

      The same situation with gab2contacts:

      root@zpush-debian10:~# z-push-gab2contacts -a sync
      Sync - Objects in GAB: 176 - in folder (before run): 0 - created: 151 - updated: 0 - deleted: 0 - untouched: 0 - ignored: 25
      
      root@zpush-debian10:~# kopano-admin -l
      User list for Default(150):
              Username        Fullname                        Homeserver
              -------------------------------------------------------------------
              SYSTEM          SYSTEM                          Unknown
              p....a          P... .......a
              p.....k         P.... ......k
              a.....a         A..... .......a
      	etc. 
      

      Installed packages on server:

      kopano-backup                   11.0.2.51.76cf85b89-0+826.1
      kopano-bash-completion          11.0.2.51.76cf85b89-0+877.1
      kopano-client                   11.0.2.51.76cf85b89-0+877.1
      kopano-client-dbgsym            11.0.2.51.76cf85b89-0+877.1
      kopano-common                   11.0.2.51.76cf85b89-0+877.1
      kopano-dagent                   11.0.2.51.76cf85b89-0+877.1
      kopano-dagent-dbgsym            11.0.2.51.76cf85b89-0+877.1
      kopano-dagent-pytils            11.0.2.51.76cf85b89-0+826.1
      kopano-dbg                      11.0.2.51.76cf85b89-0+877.1
      kopano-dev                      11.0.2.51.76cf85b89-0+877.1
      kopano-gateway                  11.0.2.51.76cf85b89-0+877.1
      kopano-gateway-dbgsym           11.0.2.51.76cf85b89-0+877.1
      kopano-grapi                    10.5.0+114.68e1333-0+41.2
      kopano-grapi-bin                10.5.0+114.68e1333-0+41.2
      kopano-grapi-i18n               10.5.0+114.68e1333-0+41.2
      kopano-ical                     11.0.2.51.76cf85b89-0+877.1
      kopano-ical-dbgsym              11.0.2.51.76cf85b89-0+877.1
      kopano-kapid                    0.15.1-0+345.3
      kopano-kidmd                    0.3.0-1+debian10~6.1
      kopano-konnectd                 0.34.0-0+357.2
      kopano-kwebd                    0.12.4-0+316.4
      kopano-lang                     11.0.2.51.76cf85b89-0+877.1
      kopano-migration-imap           11.0.2.51.76cf85b89-0+877.1
      kopano-monitor                  11.0.2.51.76cf85b89-0+877.1
      kopano-monitor-dbgsym           11.0.2.51.76cf85b89-0+877.1
      kopano-python3-extras           0.2.0+0-0+58.3
      kopano-python3-extras-dbgsym    0.2.0+0-0+58.3
      kopano-python-utils             11.0.2.51.76cf85b89-0+826.1
      kopano-search                   11.0.2.51.76cf85b89-0+826.1
      kopano-server                   11.0.2.51.76cf85b89-0+877.1
      kopano-server-dbgsym            11.0.2.51.76cf85b89-0+877.1
      kopano-server-packages          11.0.2.51.76cf85b89-0+877.1
      kopano-smtpstd                  0.3.3-1+debian10~12.2
      kopano-spamd                    11.0.2.51.76cf85b89-0+826.1
      kopano-spooler                  11.0.2.51.76cf85b89-0+877.1
      kopano-spooler-dbgsym           11.0.2.51.76cf85b89-0+877.1
      kopano-statsd                   11.0.2.51.76cf85b89-0+877.1
      kopano-statsd-dbgsym            11.0.2.51.76cf85b89-0+877.1
      z-push-backend-caldav           2.6.4+0-0
      z-push-backend-carddav          2.6.4+0-0
      z-push-backend-combined         2.6.4+0-0
      z-push-backend-kopano           2.6.4+0-0
      z-push-common                   2.6.4+0-0
      z-push-config-apache            2.6.4+0-0
      z-push-config-nginx             2.6.4+0-0
      z-push-ipc-sharedmemory         2.6.4+0-0
      z-push-kopano-gab2contacts      2.6.4+0-0
      z-push-kopano-gabsync           2.6.4+0-0
      

      Kopano Version: 2.1.37
      Revision: cfca54dcb4b196c6530eecad519977d3dc62ed9e
      MS Outlook 2019

      Please give me some advice how to solve the issue.

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