Kopano OL Extencion [2.1.37] not syncig contacts on Outlook [2019]
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Hello everybody!
I have issue. I am not able to get contacts on Outlook from Kopano by using Kopano OL Extension. Everything works perfect - syncing CalDAV and CardDAV resources (users added manually to contacts on nextcloud) via ActiveSync, except GAB.
Here is log from Kopano OL Extension:
2022/04/22 10:32:03.874 (1,VSTA_Main): Trace: SharedFolders: Command SharedFolders: Handled 2022/04/22 10:32:06.335 (1,VSTA_Main): Trace: DebugSupport: Command Settings: Activated 2022/04/22 10:32:16.452 (1,VSTA_Main): Warning: SendAs: GAB handler not found for account: myaccount@mydomain.com 2022/04/22 10:32:16.452 (1,VSTA_Main): Warning: SendAs: Unable to resolve send-as: SYSTEM 2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushFolder: Folder changed in 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100C3B68E10F77511CEB4CD00AA00BBB6E600000000000A0000:0:myaccount@mydomain.com: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz 2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushWatcher: Folder event: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz, SharedFolders, Changed 2022/04/22 10:32:47.330 (1,VSTA_Main): Debug: ZPushWatcher: Folder event: 0000000087EA3CDF22BCFD4D82077D4AB25969AA0100F7D44A3F1ECA6248B55DC1D8202DADC60000000000000000:c/Cactivesync:Kalendarz, GAB, Changed 2022/04/22 10:33:12.570 (1,VSTA_Main): Warning: SendAs: GAB handler not found for account: myaccount@mydomain.com 2022/04/22 10:33:12.570 (1,VSTA_Main): Warning: SendAs: Unable to resolve send-as: SYSTEM 2022/04/22 10:33:34.258 (1,VSTA_Main): Error: UserFolderLoader: Exception while fetching child nodes: System.ArgumentNullException: Wartość nie może być zerowa. Nazwa parametru: key w System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument argument) w System.Collections.Generic.Dictionary`2.FindEntry(TKey key) w System.Collections.Generic.Dictionary`2.TryGetValue(TKey key, TValue& value) w Acacia.Features.SharedFolders.StoreTreeNode.GetInitialShareState(AvailableFolder folder) w Acacia.Features.SharedFolders.StoreTreeNode.UserFolderLoader.AddFolderNode(KTreeNode node, KTreeNodes children, AvailableFolder folder) w Acacia.Features.SharedFolders.StoreTreeNode.UserFolderLoader.DoRenderChildren(KTreeNode node, Object loaded, KTreeNodes children) w Acacia.Controls.KTreeNodeLoader.<>c__DisplayClass15_0.<StartLoadChildren>b__1(Object result) w Acacia.Controls.KUITaskBase.TaskExecutor.<>c__DisplayClass9_0`2.<Param>b__0(ExecutionState s) w Acacia.Controls.KUITaskBase.TaskExecutor.<>c__DisplayClass5_0.<Execute>b__0()
Error visible on OL Extension Window:
Gabsync inside z-push+kopano machine works well:
root@zpush-debian10:~# z-push-gabsync -a sync Starting GAB sync to store 'SYSTEM' on id '5bfd638072c34613b844bc30e9b68746940e00000000' Kopano->clearAllNotCurrentChunkType: found 151 invalid items, deleting Kopano->clearAllNotCurrentChunkType: done Kopano->setChunkData: account-10/0 Entries: 13 Size: 9638 B CRC: e36c71a16ed1d13037c67a21f20ae195 - unchanged Kopano->setChunkData: account-10/8 Entries: 18 Size: 13059 B CRC: 0ee1f8b02f5f3a5d427636fe7ff4252d - unchanged Kopano->setChunkData: account-10/6 Entries: 22 Size: 16258 B CRC: a9b8dc4fc695ea5805f9244b2bd53d31 - unchanged Kopano->setChunkData: account-10/5 Entries: 24 Size: 18033 B CRC: 3277ac96e455b1d8625de28d5b7e694c - unchanged Kopano->setChunkData: account-10/3 Entries: 21 Size: 15460 B CRC: 678f7430a8df011c5719509a82b3c0f7 - unchanged Kopano->setChunkData: account-10/2 Entries: 14 Size: 12695 B CRC: efa8189630ee9803ab9e44a20e3cfe6a - unchanged Kopano->setChunkData: account-10/4 Entries: 20 Size: 14537 B CRC: f7dc67cfab9ec3c22ec1162f86e080ee - unchanged Kopano->setChunkData: account-10/9 Entries: 10 Size: 6996 B CRC: 31a33cf4c32f19801b11f8193eb1403e - unchanged Kopano->setChunkData: account-10/7 Entries: 15 Size: 10775 B CRC: 5e0c9e0fd6b32bfa3fd37a4d55a127a2 - unchanged Kopano->setChunkData: account-10/1 Entries: 18 Size: 13118 B CRC: 94d8e3639b469150dcb89cf5fe33bce6 - unchanged Sync: Items in GAB: 175 Total data size: 130569 B Avg. of items per chunk: 17.5 Min. of items per chunk: 10 Max. of items per chunk: 24 Avg. of size per chunk: 13056 B Min. of size per chunk: 6996 B Max. of size per chunk: 18033 B Configured amount of chunks: 10 Ideal amount by entries: 20 Ideal amount by size: 5
The same situation with gab2contacts:
root@zpush-debian10:~# z-push-gab2contacts -a sync Sync - Objects in GAB: 176 - in folder (before run): 0 - created: 151 - updated: 0 - deleted: 0 - untouched: 0 - ignored: 25
root@zpush-debian10:~# kopano-admin -l User list for Default(150): Username Fullname Homeserver ------------------------------------------------------------------- SYSTEM SYSTEM Unknown p....a P... .......a p.....k P.... ......k a.....a A..... .......a etc.
Installed packages on server:
kopano-backup 11.0.2.51.76cf85b89-0+826.1 kopano-bash-completion 11.0.2.51.76cf85b89-0+877.1 kopano-client 11.0.2.51.76cf85b89-0+877.1 kopano-client-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-common 11.0.2.51.76cf85b89-0+877.1 kopano-dagent 11.0.2.51.76cf85b89-0+877.1 kopano-dagent-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-dagent-pytils 11.0.2.51.76cf85b89-0+826.1 kopano-dbg 11.0.2.51.76cf85b89-0+877.1 kopano-dev 11.0.2.51.76cf85b89-0+877.1 kopano-gateway 11.0.2.51.76cf85b89-0+877.1 kopano-gateway-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-grapi 10.5.0+114.68e1333-0+41.2 kopano-grapi-bin 10.5.0+114.68e1333-0+41.2 kopano-grapi-i18n 10.5.0+114.68e1333-0+41.2 kopano-ical 11.0.2.51.76cf85b89-0+877.1 kopano-ical-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-kapid 0.15.1-0+345.3 kopano-kidmd 0.3.0-1+debian10~6.1 kopano-konnectd 0.34.0-0+357.2 kopano-kwebd 0.12.4-0+316.4 kopano-lang 11.0.2.51.76cf85b89-0+877.1 kopano-migration-imap 11.0.2.51.76cf85b89-0+877.1 kopano-monitor 11.0.2.51.76cf85b89-0+877.1 kopano-monitor-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-python3-extras 0.2.0+0-0+58.3 kopano-python3-extras-dbgsym 0.2.0+0-0+58.3 kopano-python-utils 11.0.2.51.76cf85b89-0+826.1 kopano-search 11.0.2.51.76cf85b89-0+826.1 kopano-server 11.0.2.51.76cf85b89-0+877.1 kopano-server-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-server-packages 11.0.2.51.76cf85b89-0+877.1 kopano-smtpstd 0.3.3-1+debian10~12.2 kopano-spamd 11.0.2.51.76cf85b89-0+826.1 kopano-spooler 11.0.2.51.76cf85b89-0+877.1 kopano-spooler-dbgsym 11.0.2.51.76cf85b89-0+877.1 kopano-statsd 11.0.2.51.76cf85b89-0+877.1 kopano-statsd-dbgsym 11.0.2.51.76cf85b89-0+877.1 z-push-backend-caldav 2.6.4+0-0 z-push-backend-carddav 2.6.4+0-0 z-push-backend-combined 2.6.4+0-0 z-push-backend-kopano 2.6.4+0-0 z-push-common 2.6.4+0-0 z-push-config-apache 2.6.4+0-0 z-push-config-nginx 2.6.4+0-0 z-push-ipc-sharedmemory 2.6.4+0-0 z-push-kopano-gab2contacts 2.6.4+0-0 z-push-kopano-gabsync 2.6.4+0-0
Kopano Version: 2.1.37
Revision: cfca54dcb4b196c6530eecad519977d3dc62ed9e
MS Outlook 2019Please give me some advice how to solve the issue.