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    Kopano search high CPU usage

    Kopano Groupware Core
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    • Blinkiz
      Blinkiz last edited by Blinkiz

      Hello
      Am having problem with kopano-search is using a lot of CPU. How can I troubleshot this? Because kopano-search is always in use, kopano-server and mysql is also using CPU all the time.

      When I try to stop kopano search, systemctl stop kopano-search, it always needs to be killed.
      journalctl --since today -u kopano-search

      ...
sep 07 16:39:33 kopano systemd[1]: Stopping Kopano Groupware Core Search Daemon...
sep 07 16:39:33 kopano kopano-search[5769]: 2021-09-07T16:39:33.326: [ERROR   ] index0 - Traceback (most recent call last):
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/MAPICore.py", line 662, in <lambda>
sep 07 16:39:33 kopano kopano-search[5769]:     __setattr__ = lambda self, name, value: _swig_setattr(self, IMAPIFolder, name, value)
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/service.py", line 206, in <lambda>
sep 07 16:39:33 kopano kopano-search[5769]:     signal.signal(signal.SIGTERM, lambda *args: sys.exit(0))
sep 07 16:39:33 kopano kopano-search[5769]: SystemExit: 0
sep 07 16:39:33 kopano kopano-search[5769]: The above exception was the direct cause of the following exception:
sep 07 16:39:33 kopano kopano-search[5769]: Traceback (most recent call last):
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/log.py", line 140, in log_exc
sep 07 16:39:33 kopano kopano-search[5769]:     try: yield
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano_search/__init__.py", line 202, in main
sep 07 16:39:33 kopano kopano-search[5769]:     if not self.indexed_folder(config, store, folder):
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano_search/__init__.py", line 173, in indexed_folder
sep 07 16:39:33 kopano kopano-search[5769]:     path = folder.path
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/folder.py", line 250, in path
sep 07 16:39:33 kopano kopano-search[5769]:     subtree_entryid = self.store.subtree.entryid
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/store.py", line 242, in subtree
sep 07 16:39:33 kopano kopano-search[5769]:     return _folder.Folder(self, _benc(ipmsubtreeid))
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/folder.py", line 145, in __init__
sep 07 16:39:33 kopano kopano-search[5769]:     self.mapiobj
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/kopano/folder.py", line 157, in mapiobj
sep 07 16:39:33 kopano kopano-search[5769]:     self._mapiobj = self.store.mapiobj.OpenEntry(self._entryid,
sep 07 16:39:33 kopano kopano-search[5769]:   File "/usr/lib/python3/dist-packages/MAPICore.py", line 602, in OpenEntry
sep 07 16:39:33 kopano kopano-search[5769]:     return _MAPICore.IMsgStore_OpenEntry(self, cbEntryID, lpInterface, ulFlags)
sep 07 16:39:33 kopano kopano-search[5769]: SystemError: <built-in function IMsgStore_OpenEntry> returned a result with an error set
sep 07 16:41:03 kopano systemd[1]: kopano-search.service: State 'stop-sigterm' timed out. Killing.
sep 07 16:41:03 kopano systemd[1]: kopano-search.service: Killing process 5769 (kopano-search) with signal SIGKILL.
sep 07 16:41:03 kopano systemd[1]: kopano-search.service: Killing process 6043 (kopano-search) with signal SIGKILL.
sep 07 16:41:03 kopano systemd[1]: kopano-search.service: Main process exited, code=killed, status=9/KILL
sep 07 16:41:03 kopano systemd[1]: kopano-search.service: Failed with result 'timeout'.

      /etc/kopano/search.cfg

      grep log /etc/kopano/search.cfg
log_method = file
log_level = 6
log_file = /var/log/kopano/search.log
log_timestamp = yes

      /var/log/kopano/search.log

      2021-09-07T16:42:57.104: [INFO    ] search - starting search
2021-09-07T16:42:58.218: [INFO    ] search - found previous server sync state: 02000000F87D0C00
2021-09-07T16:42:58.223: [INFO    ] search - starting incremental sync
2021-09-07T16:42:58.224: [INFO    ] query - listening on socket file:///var/run/kopano/search.sock
2021-09-07T16:42:58.596: [INFO    ] index0 - syncing folder: "user1" "Deleted Items"
2021-09-07T16:42:58.598: [INFO    ] index0 - found previous folder sync state: 3601000071BA0C00
2021-09-07T16:42:58.621: [INFO    ] index0 - syncing folder: "user2" "Calendar"
2021-09-07T16:42:58.621: [INFO    ] index0 - found previous folder sync state: 0801000075BA0C00

      Version
      WebApp: 6.0.0.57-1+2026.1
      Kopano Core: 11.0.2
      Z-Push: 2.6.4+0-0

      JungleMarc 1 Reply Last reply Reply Quote 0
      • JungleMarc
        JungleMarc @Blinkiz last edited by

        @blinkiz Same here. My only workaround is restart kopano-search once a week.

        fbartels 1 Reply Last reply Reply Quote 0
        • fbartels
          fbartels Kopano @JungleMarc last edited by fbartels

          closing here since there is already a topic at https://forum.kopano.io/topic/3810/upgrade-core-11-0-1-2-to-11-0-2-41-high-search-cpu-usage/

          Regards Felix

          Resources:
          https://kopano.com/blog/how-to-get-kopano/
          https://documentation.kopano.io/
          https://kb.kopano.io/

          Support overview:
          https://kopano.com/support/

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