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    kopano-search 11.0.2 doesn't start on CentOS 8

    Kopano Groupware Core
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    • dfiederling
      dfiederling last edited by dfiederling

      Hi,

      since I upgraded kopano-core on a current CentOS 8 to from 11.0.x to 11.0.2 (tested some versions, currently 11.0.2.43.ff0916691), kopano-search does not start and ends up in a stack trace during startup:

      Aug 05 21:24:49 server kopano-search[1768991]: Traceback (most recent call last):
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib/python3.6/site-packages/MAPICore.py", line 14, in swig_import_helper
      Aug 05 21:24:49 server kopano-search[1768991]:     return importlib.import_module(mname)
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module
      Aug 05 21:24:49 server kopano-search[1768991]:     return _bootstrap._gcd_import(name[level:], package, level)
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 994, in _gcd_import
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 971, in _find_and_load
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 955, in _find_and_load_unlocked
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 658, in _load_unlocked
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 571, in module_from_spec
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap_external>", line 922, in create_module
      Aug 05 21:24:49 server kopano-search[1768991]:   File "<frozen importlib._bootstrap>", line 219, in _call_with_frames_removed
      Aug 05 21:24:49 server kopano-search[1768991]: ImportError: /lib64/libkcutil.so.0: undefined symbol: _ZNSt7__cxx1119basic_ostringstreamIcSt11char_traitsIcESaIcEEC1Ev
      Aug 05 21:24:49 server kopano-search[1768991]: During handling of the above exception, another exception occurred:
      Aug 05 21:24:49 server kopano-search[1768991]: Traceback (most recent call last):
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/sbin/kopano-search", line 4, in <module>
      Aug 05 21:24:49 server kopano-search[1768991]:     import kopano_search
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib/python3.6/site-packages/kopano_search/__init__.py", line 18, in <module>
      Aug 05 21:24:49 server kopano-search[1768991]:     from MAPI.Struct import MAPIErrorNetworkError
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib/python3.6/site-packages/MAPI/__init__.py", line 4, in <module>
      Aug 05 21:24:49 server kopano-search[1768991]:     from MAPICore import *
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib/python3.6/site-packages/MAPICore.py", line 17, in <module>
      Aug 05 21:24:49 server kopano-search[1768991]:     _MAPICore = swig_import_helper()
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib/python3.6/site-packages/MAPICore.py", line 16, in swig_import_helper
      Aug 05 21:24:49 server kopano-search[1768991]:     return importlib.import_module('_MAPICore')
      Aug 05 21:24:49 server kopano-search[1768991]:   File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module
      Aug 05 21:24:49 server kopano-search[1768991]:     return _bootstrap._gcd_import(name[level:], package, level)
      Aug 05 21:24:49 server kopano-search[1768991]: ImportError: /lib64/libkcutil.so.0: undefined symbol: _ZNSt7__cxx1119basic_ostringstreamIcSt11char_traitsIcESaIcEEC1Ev
      Aug 05 21:24:49 server systemd[1]: kopano-search.service: Main process exited, code=exited, status=1/FAILURE
      Aug 05 21:24:49 server systemd[1]: kopano-search.service: Failed with result 'exit-code'.
      
      

      Is this a known issue? Any hints how I can fix this? Is there missing a python package on the system?

      Thanks!
      Daniel

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