Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Statsclient curl_easy_perform() and stats.kopano.com

    Kopano Groupware Core
    3
    4
    245
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • mapo
      mapo last edited by

      I can’t remember that Kopano documentation mentions anything about sending server’s data to stats.kopano.com (OS, active users, etc.)
      Is this really necessary? (It doesn’t go quite along with company’s motto: “Your data, your terms.”)
      A question:
      If a company decides to move from MS Exchange to Kopano, is it still possibile to apply for commercial support if the source code is customly modified (like Statsclient curl_easy_perform() ) for not sending such information to Kopano?
      Thank You in advance.

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @mapo last edited by

        Hi @mapo,

        this was a change that was introduced in the 8.7 release and is explained in detail in https://forum.kopano.io/topic/2110/kopano-groupware-core-8-7-final-available.

        This also gives you a way to disable submission of these stats without the need to modify the source code.

        @mapo said in Statsclient curl_easy_perform() and stats.kopano.com:

        is it still possibile to apply for commercial support if the source code is customly modified

        No, support is coupled to the usage of our own binaries and packages.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • mapo
          mapo last edited by

          Thank You very much, fbartels for your answer.
          My fault. (I’m sorry… 'Didn’t know it can be turned off the easy way… :| 'will pay more attention to the official release notes…)

          mpraunegger 1 Reply Last reply Reply Quote 0
          • mpraunegger
            mpraunegger @mapo last edited by

            Moreover, pay attention: I made the wrong decision by upgrading a customer from zarafa 7.1 to Kopano. I used the community binary because I had to do the upgrade really fast at only one weekend and didn’t have a “new” Kopano subscription at the moment (but an old Zarafa one) and so no access to the supported Kopano repo. After some days we bought new Kopano subscription but since then, I always have problems with the support because I’m still running the “not-supported” version and they don’t help me with this binary. I have to downgrade to the pretty old stable version, without knowing if someone would help me in any case. And they cannot tell me if a downgrade would work well.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post