KC 8.7.13 + WebApp 4.0: MAPI error 80040102

patrick

Hi,

On CentOS 8.1 with PHP 7.2 & OpenLDAP 2.4.50 I’m running Kopano 8.7.13 with WebApp 4.0 and see the following php-mapi error in the php-mapi log:

[error ] MAPI error: action not supported by server (80040102) (method: zif_mapi_msgstore_getreceivefolder, line: 2387)

Steps to reproduce:

log in --> the error message is first seen in php-mapi.log
click on ‘Public Folders’ --> the error message is repeated

This is a greenfield install with zero email messages, no public folders, 2 users and some hosted domains.

Anyone know what’s causing this error? How to fix? Thanks!

fbartels

Hi @patrick,

we have not released any packages for Centos 8.x and PHP 7.2 so far. Are you using maybe the wrong archive?

patrick

Hi @fbartels,

Thanks for the reply. It’s not the wrong archive but you are correct they are not your packages as I built them. Just wondered if anyone had seen such an error.

Best,
Patrick

rasuser

@patrick
I can see similar error. Freshly installed Kopano ONE server. New latest bells and whistles.

php-mapi[20622]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 984)
php-mapi[20622]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
php-mapi[20622]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 984)
php-mapi[24422]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
php-mapi[24422]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 984)
php-mapi[24422]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
php-mapi[24422]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 984)
php-mapi[24422]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry(2) failed: interface not supported (80004002)
php-mapi[24422]: MAPI error: interface not supported (80004002) (method: zif_mapi_ab_openentry, line: 984)
php-mapi[20626]: MAPI error: action not supported by server (80040102) (method: zif_mapi_msgstore_getreceivefolder, line: 2175)
php-mapi[20621]: MAPI error: not found (8004010f) (method: zif_mapi_ab_resolvename, line: 1038)
php-mapi[20623]: virtual HRESULT M4LMAPISession::OpenEntry(ULONG, const ENTRYID*, const IID*, ULONG, ULONG*, IUnknown**): OpenEntry failed: unknown entryid (80040201)
php-mapi[20623]: MAPI error: unknown entryid (80040201) (method: zif_mapi_ab_openentry, line: 984)

longsleep

“MAPI error: interface not supported” is tracked at https://jira.kopano.io/browse/KC-1956

The error should not be logged (and is harmless). It “just” spams the log.