z-push-admin issue?

Boudewijn

Hi,

Z-Push 2.6.2 final.

Trying to get users with related store id’s succeeds:

root@ubuntu-vm-syn718:~# z-push-admin -a list

All synchronized devices

Device id                           Synchronized users
-----------------------------------------------------
d638745bdd7b48f9a67d64c34aac6a61    boudewijn

Getting the details from the device also succeeds:

root@ubuntu-vm-syn718:~# z-push-admin -a list -d d638745bdd7b48f9a67d64c34aac6a61

Synchronized by user: boudewijn
-----------------------------------------------------
DeviceId:               d638745bdd7b48f9a67d64c34aac6a61
Device type:            WindowsOutlook
UserAgent:              Outlook/16.0 (16.0.13628.20246; x86)
..............

but I can’t get the details for the user:

root@ubuntu-vm-syn718:~# z-push-admin -a list -u boudewijn

        no devices found

Am I overlooking something?

AnotherAndy

Hi @boudewijn ,
well in my case this command works fine

z-push-admin -a list -u andy

Synchronized devices of user: andy

DeviceId: sec13437d64c6226
Device type: SamsungDevice

I’m on ubunu 18 with z-push 2.6.2
I tried it with 2 users.

Looks like a local system issue.

BR
Andreas

Manfred

Hi @Boudewijn,

please also post Z-Push log for the z-push-admin command.

Are you using file states or MySQL states?

Manfred

Boudewijn

Hi @manfred, thanks for your reply.

At this moment the commands are working again, and I seem to have reached a stable situation syncing Outlook and a Samsung pad. I’m very reluctant to touch anything right now while trying to reproduce the situation.

At that moment, by the way, I was using file states.

The basics of incident management helped me out I guess:

do a clean install again
do a reboot
be patient, it might work tomorrow in some miraculous way

Boudewijn