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    Calendar Items Missing in Outlook 2016

    General usage of Z-Push
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    • rpelletierrefocus
      rpelletierrefocus last edited by

      I have am testing one user using z-push and although his mail seems to be syncing without any issue, his calendar items have been blank. Nothing is coming over from Zimbra server. (I know this is typically not a Zimbra forum, but I figure this is more of a z-push question). This users mailbox is 11GB in size and still says updating Inbox after an hour. Is this expected?

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      • fbartels
        fbartels Kopano @rpelletierrefocus last edited by

        @rpelletierrefocus said in Calendar Items Missing in Outlook 2016:

        Is this expected?

        Yes, depending on the amount of data and the quality of data it can take quite a while for a mailbox to fully sync to a client.

        Outlook by default requests chunks of 512 elements, but if an element is “faulty” and cannot be succesfully parsed by Outlook Z-Push will break these chunks down to individual items to identify the element that makes Outlook reject the chunk. This of course dramatically slows down the sync speed.

        To see where you are at the sync process you could check z-push-admin and the z-push logging.

        Further reading: https://wiki.z-hub.io/display/ZP/Debugging & https://wiki.z-hub.io/display/ZP/Loop+detection?src=contextnavpagetreemode

        Regards Felix

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