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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Webapp 4.6.3 incompatible with core 8.7.16?

    Kopano Groupware Core
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    • emtie
      emtie last edited by

      Yes you are right it is vague. After I enter my credentials and hit the sign in button I can see this spinning circule but nothing happens. From the logs I cannot see anything. Eventhough I changed config.php from E_ERROR to E_ALL. I should add that i am on Ubuntu 18.04 with apache2 and mod_php and Kopano and its components are compiled from source…

      What other infos can I provide to help solve this problem? The last working WebApp was Version 4.1. Since then I have this phenomenon.

      Thank you.

      cu emtie

      1 Reply Last reply Reply Quote 0
      • robing
        robing Kopano (Inactive) last edited by

        It looks like your webapp settings contain a broken setting.

        Please download https://stash.kopano.io/projects/KSC/repos/webapp-tools/raw/webapp_admin/webapp_admin.py

        First make a backup

        python3 webapp_admin.py -u username --backup
        

        Then reset the settings

        python3 webapp_admin.py -u username --reset
        

        If this is not working restoring can be done with

        python3 webapp_admin.py -u username --restore
        

        Regards Robin,

        Need support?
        Have a look at https://kopano.com/support/ for options.

        Helpful resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        1 Reply Last reply Reply Quote 0
        • emtie
          emtie last edited by

          HI,

          thank you. Sounds great.

          I gave it a try but when I start the script it says:

          python-kopano should be installed on your system
          

          Do I have to download it seperatly or is there some reference to a folder missing. Sorry I am not that experienced with python…

          thanks emtie

          1 Reply Last reply Reply Quote 0
          • robing
            robing Kopano (Inactive) last edited by

            You need to install python3-kopano and this is included the core repo or in the core tar file if you installed the community version

            Regards Robin,

            Need support?
            Have a look at https://kopano.com/support/ for options.

            Helpful resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            1 Reply Last reply Reply Quote 0
            • emtie
              emtie last edited by

              Hi,

              wow thanks for your fast reply. I am perhaps a little bit blind but i cannot find a folder file or anything else in this repo https://stash.kopano.io/projects/KC/repos/kopanocore/browse . Am I wrong there.

              Sorry for that stupid question…

              fbartels 1 Reply Last reply Reply Quote 0
              • robing
                robing Kopano (Inactive) last edited by robing

                I was talking about https://download.kopano.io/supported/core%3A/final/ . if you use this you can simply run apt install python3-kopano for Debian/Ubuntu and yum install for RedHat/CentOS

                And for the community build you need to download the tar file and install python3-kopano manually (e.g. dpkg -i python3-kopano*.deb)

                Regards Robin,

                Need support?
                Have a look at https://kopano.com/support/ for options.

                Helpful resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                1 Reply Last reply Reply Quote 0
                • emtie
                  emtie last edited by

                  Hi,

                  is there a way to install it from source? The deb packages will probably overwrite oder destroy my installation. At least I think so because of the package dependencies. I have installed my kopano server from source.

                  cu emtie.

                  And thanks again for your help

                  1 Reply Last reply Reply Quote 0
                  • robing
                    robing Kopano (Inactive) last edited by

                    But if you already installed this from source you should also have python-kopano right?

                    What distribution and version are you using, as for most modern distributions python-kopano is installed by default as as dependency as kopano-search is also using this python module.

                    Regards Robin,

                    Need support?
                    Have a look at https://kopano.com/support/ for options.

                    Helpful resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    1 Reply Last reply Reply Quote 0
                    • emtie
                      emtie last edited by

                      HI robing,

                      I am on Ubuntu 18.04. Kopano-Search is running fine? Do I miss some path settings or anything like that?

                      cu emtie

                      P.S. and thanks again for your support

                      1 Reply Last reply Reply Quote 0
                      • robing
                        robing Kopano (Inactive) last edited by

                        Please run dpkg -l | grep kopano and paste the outcome here

                        Regards Robin,

                        Need support?
                        Have a look at https://kopano.com/support/ for options.

                        Helpful resources:
                        https://kopano.com/blog/how-to-get-kopano/
                        https://documentation.kopano.io/
                        https://kb.kopano.io/

                        emtie 1 Reply Last reply Reply Quote 0
                        • fbartels
                          fbartels Kopano @emtie last edited by

                          @emtie said in Webapp 4.6.3 incompatible with core 8.7.16?:

                          I am perhaps a little bit blind but i cannot find a folder file or anything else in this repo

                          python-kopano is located at https://stash.kopano.io/projects/KC/repos/kopanocore/browse/swig/python/kopano

                          Regards Felix

                          Resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

                          Support overview:
                          https://kopano.com/support/

                          emtie 1 Reply Last reply Reply Quote 0
                          • marty
                            marty Kopano (Inactive) @emtie last edited by

                            @emtie

                            Core ‘8.7.16’ version does not support mapi_createconversationindex function, referer:

                            I’m late to the party but want to clarify that function m̀api_createconversationindex is only used when it exists (afaik kc 9 and up) and does not break any compatibly between KC and WebApp.

                            That function sets an index used by some clients (for example Outlook).
                            Currently WebApp uses normalized subject and not yet the conversation index/topic.

                            Related: https://jira.kopano.io/browse/KW-3156 and later https://jira.kopano.io/browse/KW-3496

                            https://documentation.kopano.io/deskapp_admin_manual
                            http://documentation.kopano.io/webapp_smime_manual
                            https://documentation.kopano.io/webapp_admin_manual

                            emtie 1 Reply Last reply Reply Quote 0
                            • emtie
                              emtie @robing last edited by

                              @robing said in Webapp 4.6.3 incompatible with core 8.7.16?:

                              Please run dpkg -l | grep kopano and paste the outcome here

                              Hi robing,

                              because I compiled and installed from source dpkg -l | grep kopano returns nothing…

                              1 Reply Last reply Reply Quote 0
                              • emtie
                                emtie @fbartels last edited by

                                @fbartels said in Webapp 4.6.3 incompatible with core 8.7.16?:

                                @emtie said in Webapp 4.6.3 incompatible with core 8.7.16?:

                                I am perhaps a little bit blind but i cannot find a folder file or anything else in this repo

                                python-kopano is located at https://stash.kopano.io/projects/KC/repos/kopanocore/browse/swig/python/kopano

                                Hi Felix,

                                thanks for the hint. Now I found the installation destination. It was /usr/local/lib/python2.7/dist-packages and I believe search works because i had set PYTHONPATH=:/usr/local/lib/python2.7/dist-packages (am not too sure about that). So i tried the webapp command with python 2 and the backup and reset worked.

                                Thank you felix and robig!!!

                                crossing fingers that newer version of webapp now is working…

                                cu emtie

                                P.S. will report back

                                1 Reply Last reply Reply Quote 0
                                • emtie
                                  emtie @marty last edited by

                                  @marty

                                  thank you, I see :-)

                                  1 Reply Last reply Reply Quote 0
                                  • emtie
                                    emtie last edited by

                                    still nothing in the logs or better said, webapp was first complaining about

                                    PHP Warning:  file_get_contents(cachebuster): failed to open stream: No such file or directory in /var/www/kopano-webapp/server/includes/loader.php on line 199
                                    

                                    and then i copied the cachebuster-file from the source-folder into webapp folder and then nothing in the logs again the wheel keeps on spinning…

                                    too sad, but thank you all for your support

                                    1 Reply Last reply Reply Quote 0
                                    • emtie
                                      emtie last edited by

                                      Hi all,

                                      I found the error. The ant script did not copy the dompurify folder, which is located in the client-folder. After copying it manually webapp works. So thanks.

                                      cu emtie

                                      marty 1 Reply Last reply Reply Quote 0
                                      • marty
                                        marty Kopano (Inactive) @emtie last edited by

                                        @emtie

                                        That’s true. You should use make not ant.

                                        https://documentation.kopano.io/deskapp_admin_manual
                                        http://documentation.kopano.io/webapp_smime_manual
                                        https://documentation.kopano.io/webapp_admin_manual

                                        1 Reply Last reply Reply Quote 0
                                        • emtie
                                          emtie last edited by

                                          @marty : thank you very much. That is good to know.

                                          When I clone further plugins (like smime or files) I still have to use ant, right?

                                          Thanks again

                                          cu emtie

                                          1 Reply Last reply Reply Quote 0
                                          • marty
                                            marty Kopano (Inactive) last edited by

                                            @emtie said in Webapp 4.6.3 incompatible with core 8.7.16?:

                                            I think s/mime plugin has a makefile, but Files does not. Most of the plugins do not (yet) have a makefile

                                            https://documentation.kopano.io/deskapp_admin_manual
                                            http://documentation.kopano.io/webapp_smime_manual
                                            https://documentation.kopano.io/webapp_admin_manual

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