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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    zpush email body

    Z-Push when using other backends
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    • zgokan
      zgokan last edited by

      Hello

      Z-push (only android,iphone users) images are not visible in the e-mail body.
      What can be the problem ?

      thanks.

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        Hi @zgokan,

        please provide more information. Like version used, z-push backend used, logging.

        For logging see https://wiki.z-hub.io/display/ZP/Debugging

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • zgokan
          zgokan last edited by

          Hi;
          Version:
          define(“ZPUSH_VERSION”, “2.3.7”)

          1 Reply Last reply Reply Quote 0
          • zgokan
            zgokan last edited by

            Problem mimetypes ?

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            • Manfred
              Manfred Kopano last edited by

              Hi @zgokan,

              2.3.7 is a very old version. Upgrade to a more recent one (currently stable 2.5.2, unstable 2.6.0 beta1).

              Which backend are you using?

              Manfred

              1 Reply Last reply Reply Quote 0
              • zgokan
                zgokan last edited by zgokan

                @Manfred said in zpush email body:

                Which backend are you using?

                Hello

                Zimbra 8.8.15. Zpush last versiyon : 2.3.9 ?

                link:
                https://z-push.org/download/

                is this the right link ?
                https://stash.z-hub.io/projects/ZP/repos/z-push/browse?at=refs%2Fheads%2Frelease%2F2.5

                Manfred 1 Reply Last reply Reply Quote 0
                • Manfred
                  Manfred Kopano @zgokan last edited by

                  Hi @zgokan,

                  at the download page there’s a link to https://wiki.z-hub.io/display/ZP/Installation which explains how to install Z-Push.

                  is this the right link ?
                  https://stash.z-hub.io/projects/ZP/repos/z-push/browse?at=refs%2Fheads%2Frelease%2F2.5

                  It’s the code of the latest stable version if that’s what you mean with “right link”.

                  Manfred

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                  • zgokan
                    zgokan last edited by

                    @Manfred said in zpush email body:

                    It’s the code of the latest stable version if that’s what you mean with “right link”.

                    Hello

                    i updated 2.5.2 . Unfortunately the problem persists.

                    error:
                    https://www.dropbox.com/s/jl1dejharzgmjtt/zpush-hata-1.jpeg?dl=0

                    Version_log:
                    idle=‘0s’ version=‘2.5.2+0’ method=‘POST’ httpcode=‘200’

                    liverpoolfcfan 1 Reply Last reply Reply Quote 0
                    • liverpoolfcfan
                      liverpoolfcfan @zgokan last edited by

                      @zgokan you should also use the latest version of the zimbra backend,which you are not getting from that install tarball.

                      Details and link are here

                      https://forum.kopano.io/topic/2929/release-69-of-the-z-push-zimbra-backend-has-been-uploaded-to-sourceforge

                      Follow INSTALL instructions from the downloaded backend file

                      1 Reply Last reply Reply Quote 0
                      • zgokan
                        zgokan last edited by

                        Hello

                        Email pictures do not appear on mobile (andorid) users. Only in the body of the message.

                        Thanks.

                        liverpoolfcfan 1 Reply Last reply Reply Quote 0
                        • liverpoolfcfan
                          liverpoolfcfan @zgokan last edited by

                          @zgokan said in zpush email body:

                          Email pictures do not appear on mobile (andorid) users. Only in the body of the message.

                          I don’t understand what you mean.

                          Can you describe how you are composing the message, what you expect to see, and what you are seeing. Screenshots would be helpful

                          1 Reply Last reply Reply Quote 0
                          • zgokan
                            zgokan last edited by

                            Hello

                            example:
                            https://www.dropbox.com/s/jl1dejharzgmjtt/zpush-hata-1.jpeg?dl=0

                            liverpoolfcfan 1 Reply Last reply Reply Quote 0
                            • liverpoolfcfan
                              liverpoolfcfan @zgokan last edited by liverpoolfcfan

                              @zgokan Can you show a screenshot of composing the email in zimbra.

                              Also, can you confirm you have configured the zimbra backend to load - it will not auto-load like other Kopano supplied backends

                              in config.php (usually linked to /etc/z-push/z-push.conf.php you should have

                                  // the backend data provider
                                  define('BACKEND_PROVIDER', 'BackendZimbra');
                              

                              How large is the image?

                              Have you checked your z-push.log file and your web server log files to see if there are errors?

                              You could generate a log file for the affected user showing a full cycle, starting with a Ping, send a new message that will cause the issue, you will see the Sync to export the message to the device, followed by another Ping.

                              Make sure you set the loglevel to at least debug for the special log file, and you add the same userid as is configured on the device - either a full email address or a username

                                  define('LOGUSERLEVEL', LOGLEVEL_DEBUG);
                                  $specialLogUsers = array();
                                  $specialLogUsers[] = 'user@domain';
                              OR
                                  $specialLogUsers[] = 'user';
                              

                              This should create an extra log file called user_domain.log or user.log

                              Please share that log file

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