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    setdefaultsignature.py not working

    Kopano Groupware Core
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    • tboernert
      tboernert last edited by fbartels

      Hello,

      i tried with different python versions the setdefaultsignature.py but i got several errors.

      raceback (most recent call last):
        File "setdefaultsignature.py", line 2, in <module>
          from MAPI.Util import *
        File "/usr/lib/python2.7/dist-packages/MAPI/__init__.py", line 4, in <module>
          from MAPICore import *
        File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 21, in <module>
          _MAPICore = swig_import_helper()
        File "/usr/lib/python2.7/dist-packages/MAPICore.py", line 20, in swig_import_helper
          return importlib.import_module('_MAPICore')
        File "/usr/lib/python2.7/importlib/__init__.py", line 37, in import_module
          __import__(name)
      ImportError: /usr/lib/x86_64-linux-gnu/libmapi.so.1: version `KC_8.7.3' not found (required by /usr/lib/python2.7/dist-packages/_MAPICore.so)
      
      or
      
       File "setdefaultsignature.py", line 29
          print 'User \'%s\' has no user store (%s)' % (username, e)
      

      Is there an update availiable ?

      Thanks

      Thomas

      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @tboernert last edited by

        @tboernert said in setdefaultsignature.py not working:

        version `KC_8.7.3’ not found

        Which version are you currently running? I would recommend to upgrade to the latest release available to you.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        1 Reply Last reply Reply Quote 0
        • tboernert
          tboernert last edited by

          Hi @fbartels ,

          i use

          WebApp:
          3.5.14.2539+111.1
          Kopano Core:
          8.7.12

          Thomas

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @tboernert last edited by

            @tboernert the you seem to have some half upgraded packages. Since it’s still looking for the 8.7.3 abi.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • tboernert
              tboernert last edited by

              Hi @fbartels

              ii kopano-backup 8.7.12.0-0+20.1 amd64 Utility to back up and restore Kopano stores
              ii kopano-client 8.7.12.0-0+31.1 amd64 Kopano MAPI provider library
              ii kopano-common 8.7.12.0-0+31.1 amd64 Shared files for Kopano services
              ii kopano-dagent 8.7.12.0-0+31.1 amd64 E-Mail Delivery Agent for Kopano Core
              ii kopano-dagent-pytils 8.7.12.0-0+20.1 amd64 Additional message handlers for kopano-dagent
              ii kopano-gateway 8.7.12.0-0+31.1 amd64 POP3 and IMAP Gateway for Kopano Core
              ii kopano-ical 8.7.12.0-0+31.1 amd64 ICal and CalDAV Gateway for Kopano Core
              ii kopano-lang 8.7.12.0-0+31.1 all Translations for Kopano Core components
              ii kopano-migration-pst 8.7.12.0-0+20.1 amd64 Utility to import PST files
              ii kopano-monitor 8.7.12.0-0+31.1 amd64 Quota Monitor for Kopano Core
              ii kopano-python-utils 8.7.12.0-0+20.1 amd64 Additional Python-based command-line utils for Kopano Core
              ii kopano-search 8.7.12.0-0+20.1 amd64 Indexed search engine for Kopano Core
              ii kopano-server 8.7.12.0-0+31.1 amd64 Server component for Kopano Core
              ii kopano-server-packages 8.7.12.0-0+31.1 all Metapackage to install the entire Kopano Core stack
              ii kopano-spooler 8.7.12.0-0+31.1 amd64 E-mail Spooler for Kopano Core
              ii libkcarchiver0 8.7.12.0-0+31.1 amd64 Library with shared Kopano archiver functionality
              ii libkcarchivercore0 8.7.12.0-0+31.1 amd64 Library with shared Kopano archiver functionality
              ii libkcfreebusy0 8.7.12.0-0+31.1 amd64 Implementation of Free/Busy time scheduling
              ii libkcicalmapi0 8.7.12.0-0+31.1 amd64 iCal interface for MAPI
              ii libkcinetmapi0 8.7.12.0-0+31.1 amd64 Interface between internet e-mail and MAPI
              ii libkcpyplug0 8.7.12.0-0+31.1 amd64 Python interpreter plugin for dagent/spooler
              ii libkcrosie0 8.7.12.0-0+31.1 amd64 Kopano HTML sanitizer interface
              ii libkcserver0 8.7.12.0-0+31.1 amd64 The Kopano Server library
              ii libkcsoap0 8.7.12.0-0+31.1 amd64 SOAP (de)serializer functions for Kopano’s RPCs
              ii libkcutil0 8.7.12.0-0+31.1 amd64 Miscellaneous utility functions for Kopano Core
              ii libmapi1 8.7.12.0-0+31.1 amd64 Kopano’s implementation of the Messaging API
              ii php7-mapi 8.7.12.0-0+31.1 amd64 PHP bindings for MAPI
              ii python3-kopano 8.7.12.0-0+20.1 all High-level Python 3 bindings for Kopano
              ii python3-kopano-search 8.7.12.0-0+20.1 all Kopano search module for Python 3
              ii python3-kopano-utils 8.7.12.0-0+20.1 all Kopano utils modules for Python 3
              ii python3-mapi 8.7.12.0-0+31.1 amd64 Python 3 bindings for MAPI

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              • tboernert
                tboernert last edited by

                Hi @fbartels

                the error with KC 8.7.3 are appears with python

                with python 3 i got:

                File “setdefaultsignature.py”, line 29
                print ‘User ‘%s’ has no user store (%s)’ % (username, e)

                fbartels 1 Reply Last reply Reply Quote 0
                • tboernert
                  tboernert last edited by

                  Hi @fbartels

                  here exists a version that works :-)

                  https://github.com/Kopano-dev/kopano-webapp/blob/master/tools/signatures/setdefaultsignature.py

                  Thomas

                  1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @tboernert last edited by

                    @tboernert said in setdefaultsignature.py not working:

                    the error with KC 8.7.3 are appears with python

                    and the python2 variant is also missing in your above package output.

                    In any case I would always recommend to update with apt full-upgrade so that changed and updated dependencies get pulled in as well. Otherwise you will have held back packages which is routinely the cause of mixed up abis.

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    1 Reply Last reply Reply Quote 0
                    • Gerald
                      Gerald last edited by

                      Took me some time to figure this out, so if someone else stumbles upon the problem:

                      1. setdefaultsignature.py is no longer available on github, it was removed with this commit

                      2. the replacement for this is kopano-webapp-admin.py which is available here and worked fine for me when run with pyhon3.

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