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    Event deletion not propagating?

    Z-Push when using Kopano
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    • imm
      imm last edited by

      I’m currently trying out Kopano + Z-Push via UCR 4.4-3, but I’m hitting an odd problem where event deletion on my iOS device isn’t propagating properly, as the webapp continues to show the event in question. Any idea what might be happening? Debug Z-Push log available here (long): https://pastebin.com/WvEw8tD4

      The part that looks off to me would be this, but I’m not sure what it indicates:

      18/03/2020 07:03:30 [ 7947] [WARN] [username] FreeBusyPublish is not available
      

      Thanks!

      Manfred 1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano @imm last edited by

        Hi @imm,

        @imm said in Event deletion not propagating?:

        I’m currently trying out Kopano + Z-Push via UCR 4.4-3, but I’m hitting an odd problem where event deletion on my iOS device isn’t propagating properly, as the webapp continues to show the event in question. Any idea what might be happening? Debug Z-Push log available here (long): https://pastebin.com/WvEw8tD4

        The log is not WBXML level, so it’s not helpful in this case. When you provide WBXML level log, also add what appointment you were trying to delete.

        The part that looks off to me would be this, but I’m not sure what it indicates:

        18/03/2020 07:03:30 [ 7947] [WARN] [username] FreeBusyPublish is not available
        

        Thanks!

        It means the free busy (availability for meeting scheduling other users are able to see) is not there for this user. Does the system have a public store?

        Manfred

        1 Reply Last reply Reply Quote 0
        • imm
          imm last edited by imm

          @Manfred, I believe this is what you’re looking for (WBXML-level logging)? https://pastebin.com/TYfA5jeV

          It’s my personal calendar for testing, so the subject is Gaming, and would map to this exception (lines 389-391):

          19/03/2020 01:26:22 [118746] [WBXML] [username] I          <POOMCAL:ExceptionStartTime>
          19/03/2020 01:26:22 [118746] [WBXML] [username] I           20200320T030000Z
          19/03/2020 01:26:22 [118746] [WBXML] [username] I          </POOMCAL:ExceptionStartTime>
          

          Also, I haven’t set up a public store, so that would explain that warning.

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @imm last edited by

            @imm said in Event deletion not propagating?:

            Also, I haven’t set up a public store, so that would explain that warning

            Normally the public store should be auto created on ucs. How have you installed Kopano there? Has the join script successfully run?

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
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            imm 1 Reply Last reply Reply Quote 0
            • Manfred
              Manfred Kopano last edited by

              Hi @imm,

              what is the timezone setting on the UCS server? Is Z-Push also on the same server?

              What you actually are trying to do is to delete an occurrence of a recurring event, is that right?

              According to the data sent by the device it’s an recurring event occurring every week on Thursday starting from the 7th of February 2020, is that right? Where did you create the event? Mobile device? Webapp?

              What is strange that some of the delete occurrences are not on a Thursday. Did you change the recurrence pattern at some point?

              Manfred

              1 Reply Last reply Reply Quote 0
              • imm
                imm @fbartels last edited by

                @fbartels said in Event deletion not propagating?:

                @imm said in Event deletion not propagating?:

                Also, I haven’t set up a public store, so that would explain that warning

                Normally the public store should be auto created on ucs. How have you installed Kopano there? Has the join script successfully run?
                Kopano was installed from the get-go (using the UCS Kopano image). By the join script, do you mean the “Domain join” option in the UCS settings under Domain? On the one hand, the state is “successful” for everything listed there, but the log shows an exception for:

                 Traceback (most recent call last):
                File "/usr/lib/univention-directory-listener/system/license_uuid.py", line 52, in handler
                univention.config_registry.handler_set(ucrVars)
                File "/usr/lib/python2.7/dist-packages/univention/config_registry/frontend.py", line 168, in handler_set
                _run_changed(ucr, changed, None if quiet else 'W: %s is overridden by scope "%s"')
                File "/usr/lib/python2.7/dist-packages/univention/config_registry/frontend.py", line 224, in _run_changed
                handlers(list(changed.keys()), (ucr, changed))
                File "/usr/lib/python2.7/dist-packages/univention/config_registry/handler.py", line 1084, in __call__
                handler(arg)
                File "/usr/lib/python2.7/dist-packages/univention/config_registry/handler.py", line 618, in __call__
                run_module(self.module, 'generate', ucr, changed)
                File "/usr/lib/python2.7/dist-packages/univention/config_registry/handler.py", line 191, in run_module
                arg2meth[arg](module)(ucr, changes)
                File "/etc/univention/templates/modules/univention_blog.py", line 71, in handler
                '--set', 'portal=cn=domain,cn=portal,cn=univention,%s' % (ldap_base,)
                File "/usr/lib/python2.7/subprocess.py", line 186, in check_call
                raise CalledProcessError(retcode, cmd)
                

                No other errors, however.

                @Manfred said in Event deletion not propagating?:

                Hi @imm,

                what is the timezone setting on the UCS server? Is Z-Push also on the same server?

                What you actually are trying to do is to delete an occurrence of a recurring event, is that right?

                According to the data sent by the device it’s an recurring event occurring every week on Thursday starting from the 7th of February 2020, is that right? Where did you create the event? Mobile device? Webapp?

                What is strange that some of the delete occurrences are not on a Thursday. Did you change the recurrence pattern at some point?

                The timezone setting is US/Pacific. Z-Push is on the same server (as appears to be standard for the UCS Kopano image).

                Yes, I’m trying to delete an occurrence of a recurring event.

                That event description is correct (weekly on Thursday). The event would have been created on a mobile device (I don’t recall whether iOS or Outlook, but via ActiveSync either way).

                It’s possible? that I copied the event from a previous event and modified it. Would recreating it from scratch help?

                Thanks much!

                1 Reply Last reply Reply Quote 0
                • Manfred
                  Manfred Kopano last edited by

                  Hi @imm,

                  yes, recreating from scratch and testing if it still happens would be helpful.

                  Manfred

                  1 Reply Last reply Reply Quote 0
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