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    kopano meet at ucs 4.4

    Kopano Meet & WebMeetings
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    • krenzlin
      krenzlin last edited by

      hello,

      i installed kopano meet on ucs 4.4. the problem is a get no video picture and sound from my partner at kopano meet. have an anybody an idea?

      best
      pierre

      fbartels 1 Reply Last reply Reply Quote 0
      • amirgonsib
        amirgonsib last edited by

        hey pierre,

        we’ve had a similar issue. In the end, the users simply ignored that the browser was asking for permissions accessing mic / cam.

        cheers
        Sebastian

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        • krenzlin
          krenzlin last edited by

          hey sebastian,

          thanks for your answer. but thge permission for mic/cam is enable.

          best
          pierre

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          • fbartels
            fbartels Kopano @krenzlin last edited by

            Hi @krenzlin,

            that sounds like you are missing a turn server or have an error in your turn configuration.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

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            • krenzlin
              krenzlin last edited by

              can i also use coturn? if both computers are in the same network everything works

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              • fbartels
                fbartels Kopano last edited by

                yes you could.

                The app currently does not have configurations for it exposed, but you could add an override file to add them to the compose file yourself (when you use an override file, changes will not be overwritten during updates).

                We usually recommend to use our turn service as a proper configuration takes quite some effort.

                Regards Felix

                Resources:
                https://kopano.com/blog/how-to-get-kopano/
                https://documentation.kopano.io/
                https://kb.kopano.io/

                Support overview:
                https://kopano.com/support/

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                • krenzlin
                  krenzlin last edited by krenzlin

                  hello,

                  where i can set in ucs 4.4 my config for my own turnserver (coturn as docker)?

                  thanks

                  fbartels 1 Reply Last reply Reply Quote 0
                  • fbartels
                    fbartels Kopano @krenzlin last edited by fbartels

                    Hi @krenzlin,

                    the app currently does not have configuration options exposed for this, but you could add an override file to add them to the compose file yourself (when you use an override file, changes will not be overwritten during updates).

                    To be precise: you need to pass these two values as environment variables to the kwmserver container: https://stash.kopano.io/projects/KWM/repos/kwmserver/browse/scripts/kwmserverd.cfg#78-83

                    Regards Felix

                    Resources:
                    https://kopano.com/blog/how-to-get-kopano/
                    https://documentation.kopano.io/
                    https://kb.kopano.io/

                    Support overview:
                    https://kopano.com/support/

                    fbartels 1 Reply Last reply Reply Quote 0
                    • fbartels
                      fbartels Kopano @fbartels last edited by fbartels

                      @krenzlin the next app version (currently waiting for review and release by Univention) with the version 2.1.0-1 has a settings UI for this.

                      If you enable the test appcenter then you could already give it a try. Steps to activate can be found at https://docs.software-univention.de/app-provider.html#testing:test-app-center

                      Not all apps there will be stable, so you should deactivate after updating meet.

                      In addition to this this app update also adds credentials for a free to use turn service (check the readme on limitations).

                      Regards Felix

                      Resources:
                      https://kopano.com/blog/how-to-get-kopano/
                      https://documentation.kopano.io/
                      https://kb.kopano.io/

                      Support overview:
                      https://kopano.com/support/

                      1 Reply Last reply Reply Quote 0
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