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    Can't save Attachements over Deskapp - Timeout

    Kopano DeskApp
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    • boospy
      boospy last edited by boospy

      Hello all,

      i’am using here Deskapp 2.5.4. If i get an Mail with more then one Attachement i can save the first one, after i click on save on the second attachment, i get an timeout about 3 Minutes. After that timeout, i can save the attachment. If i click in this time another mail in Deskapp, the whole application hangs. This is also the same if i Download an Attachment from on Mail, an then the second from another mail. Same timeout. Sometimes the Attachment will not downloaded and my must kill the application. On Webapp directly i did not have this problem.

      What i can do? Here my versions:
      Core: 8.7.7
      Webapp: 3.5.14.2539+111.1
      I’am running this on Univention Server. Clients here are LInux KDE-Neon’s.

      This with the Attachements has worked fine in the past. Don’t know what updates this has broken for me here. For test i have deleted the whole local Appconfiguration, but this did not help.

      I also enabled Debuglog https://documentation.kopano.io/webapp_admin_manual/WebappAdminManual.pdf but nothing was logged in the folder the i set in config.php. Rights are ok.

      define('LOG_USER_LEVEL', LOGLEVEL_DEBUG);
      
              // To save e.g. user activity data only for selected users, provide the username followed by semicolon.
              // The data will be saved into a dedicated file per user in the LOG_FILE_DIR
              // Users have to be encapsulated in quotes, several users are semicolon separated, like:
              // define('LOG_USERS', 'user1;user2;user3');
              define('LOG_USERS', '');
      
              // Location to the log directory
              // e.g /var/log/webapp-userslog/users/
              define('LOG_FILE_DIR', '/var/log/webapp-userslog/users/');
      
      

      Thanks for help :)

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      • boospy
        boospy last edited by

        Problem exists, also on completely fresh clients.

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