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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Rule does not work -> "Not forwarding autoreplies"

    Kopano Groupware Core
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    • item
      item last edited by

      My Webapp Rule should forward incoming messages from my homepage (contact form) to my colleague… it works with test mails, but not with the contact form of the homepage…
      In the mail.warn i have found “kopano-dagent[16735]: Rule “Anfrage”: Not forwarding autoreplies”

      Is there an option to make it work?

      Thank you!

      1 Reply Last reply Reply Quote 0
      • bhuisman
        bhuisman last edited by

        @item this is probably caused by ‘something in your site’ that sets a header indicating it is an autoreply.

        Dagent does not forward autoreplies (and some other categories) to prevent creating a mail loop. This can be disabled in dagent.cfg but I recommend that you fix the ‘problem’ in the website if you can.

        Regards, Bob

        Need support?
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        https://kb.kopano.io/

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        • item
          item last edited by

          Thank you - I want to test the behavior… would it be enough to enable “set_rule_headers=yes” and “not_double_forward=no”?

          bbc 1 Reply Last reply Reply Quote 0
          • bbc
            bbc @item last edited by

            @item Hi, did you solve this problem? I have the same too.
            Need to forward incoming maling list to some users. It has header:

            Auto-Submitted: auto-generated
            

            Suppose i’ve got:

            [warning] Rule "1".": Not forwarding autoreplies
            
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