Kopano crashes on fresh install when Outlook Connector connects

divB

I finally made the move and upgraded from Zarafa to Kopano 8.7.
To have a fresh start, I created a new Debian buster VM, made only relevant changes in server.cfg and pointed to the old zarafa database server.

Once I connect via the outlook connector (zarafaclient-7.2.6-52189.msi) the server crashes:

Thu Mar  5 03:24:14 2020: [crit   ] ----------------------------------------------------------------------
Thu Mar  5 03:24:14 2020: [crit   ] Fatal error detected. Please report all following information.
Thu Mar  5 03:24:14 2020: [crit   ] Application kopano-server version: 8.7.0
Thu Mar  5 03:24:14 2020: [crit   ] OS: Linux, release: 4.19.0-6-amd64, version: #1 SMP Debian 4.19.67-2+deb10u2 (2019-11-11), hardware: x86_64
Thu Mar  5 03:24:14 2020: [crit   ] Thread name: z-s: 93.83.102.
Thu Mar  5 03:24:14 2020: [crit   ] Peak RSS: 10336
Thu Mar  5 03:24:14 2020: [crit   ] Pid 7370 caught SIGSEGV (11), traceback:
Thu Mar  5 03:24:14 2020: [crit   ] Backtrace:
Thu Mar  5 03:24:14 2020: [crit   ] #0. /lib/x86_64-linux-gnu/libkcutil.so.0(+0x490f0) [0x7f7f121390f0]
Thu Mar  5 03:24:14 2020: [crit   ] #1. /lib/x86_64-linux-gnu/libkcutil.so.0(+0x333fd) [0x7f7f121233fd]
Thu Mar  5 03:24:14 2020: [crit   ] #2. /lib/x86_64-linux-gnu/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK9siginfo_tPKv+0x1a1) [0x7f7f12123681]
Thu Mar  5 03:24:14 2020: [crit   ] #3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x12730) [0x7f7f0f577730]
Thu Mar  5 03:24:14 2020: [crit   ] #4. /lib/x86_64-linux-gnu/libssl.so.1.1(SSL_want+0) [0x7f7f0f73ab80]
Thu Mar  5 03:24:14 2020: [crit   ] #5. /lib/x86_64-linux-gnu/libssl.so.1.1(SSL_get_error+0x48) [0x7f7f0f73abd8]
Thu Mar  5 03:24:14 2020: [crit   ] #6. /lib/x86_64-linux-gnu/libgsoapssl++-2.8.75.so(soap_ssl_error+0x18c) [0x7f7f11d5504c]
Thu Mar  5 03:24:14 2020: [crit   ] #7. /usr/sbin/kopano-server(+0x15347) [0x557c89785347]
Thu Mar  5 03:24:14 2020: [crit   ] #8. /lib/x86_64-linux-gnu/libkcutil.so.0(+0x3ab2b) [0x7f7f1212ab2b]
Thu Mar  5 03:24:14 2020: [crit   ] #9. /lib/x86_64-linux-gnu/libpthread.so.0(+0x7fa3) [0x7f7f0f56cfa3]
Thu Mar  5 03:24:14 2020: [crit   ] #10. /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f7f0f17c4cf]
Thu Mar  5 03:24:14 2020: [crit   ] Signal errno: Success, signal code: 1
Thu Mar  5 03:24:14 2020: [crit   ] Sender pid: 40, sender uid: 0, si_status: 0
Thu Mar  5 03:24:14 2020: [crit   ] Signal value: 0, faulting address: 0x28
Thu Mar  5 03:24:14 2020: [crit   ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.

That’s pretty odd. Any hopes?

jengelh

8.7.0 is an old version and many bugs have been fixed since.

divB

Ok, I was afraid of this answer ;-)

Installing nightly versions is really painful so I hoped I can use the packages included in stock Debian buster …

Anyway, I got rid of them but https://download.kopano.io/community/core%3A/ contains only half of the packages and the other half are broken.

For example, https://download.kopano.io/community/core%3A/core-10.0.1.190.89d1fad-Debian_10-i386.tar.gz is completely empty…

Any suggestion where to find i386 for Debian 10?

fbartels

@divB you have a 64bit kernel, why do you want to use 32bit packages?

divB

Yes; because it’s a VM (which has been upgraded for years)

divB

Ok fine, I cross-graded the VM from i386 to amd64