Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Unsent mail shows in Outbox of webapp/deskapp but not Outlook 2019

    Kopano Groupware Core
    outbox
    2
    2
    156
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jasonsmith2020
      jasonsmith2020 last edited by

      I’m a new user of the community edition with the server running on Debian 10. I’m configured with apache2/z-push/mariadb.

      I’ve managed to successfully setup a mailbox and connect from the deskapp (under windows), the webapp, and outlook 2019 (with no addin / EAS only).

      I have not configured kopano-spooler yet, so outbound mail just sits in the Outbox (as expected) however the Outbox emails only appear in webapp/deskapp and under Outlook2019 Outbox is empty.

      Any tips on how I can troubleshoot this or why it might be happening? I plan on using Outlook as my primary client so I need to get it working.

      Thanks

      1 Reply Last reply Reply Quote 0
      • Manfred
        Manfred Kopano last edited by

        Hi @jasonsmith2020,

        Outlook over ActiveSync doesn’t put email into outbox. It issues SendMail command and Z-Push then creates a message in the outbox, that’s why you see it in webapp/deskapp. Z-Push ignores changes in the outbox because it caused strange effects on some android devices: https://jira.z-hub.io/browse/ZP-362.

        Manfred

        1 Reply Last reply Reply Quote 0
        • First post
          Last post