Caldav : Issue to sync event from mobile to server

z-obaze

Hi Manfred,

I just have the local calendar plus the remote one with z-push.
when I’m creating the event, I’m always checking if I took the z-push one.

I tried by choosing “gmail: Exchange” when creating account instead of “Microsoft Exchange ActiveSync”.
And as I do not have so far the google calendar installed, It uses the native calendar from Samsung, so the same one than my previous tests, and then the sync works in both ways.

So why that calendar app is working with the “gmail: exchange” and not with “Microsoft Exchange ActiveSync”?

I’m also having some trouble with the gmail app for the mailbox part when I’m choosing to sync everything into “Sync emails from:”.
In that case I do not have all the emails into the different folders, sometimes I can see them, but they disappear for some reason.
That’s another issue, I could open a new thread for it.

Thanks

Manfred

Hi z-obaze,

@z-obaze said in Caldav : Issue to sync event from mobile to server:

I tried by choosing “gmail: Exchange” when creating account instead of “Microsoft Exchange ActiveSync”.
And as I do not have so far the google calendar installed, It uses the native calendar from Samsung, so the same one than my previous tests, and then the sync works in both ways.

So why that calendar app is working with the “gmail: exchange” and not with “Microsoft Exchange ActiveSync”?

Because these are two different apps and apparently gmail exchange does something differently than Microsoft Exchange ActiveSync. I personally never used the gmail exchange app, so I have no idea how good it works. What you could do, is to debug Microsoft Exchange ActiveSync on the device with logcat.

I’m also having some trouble with the gmail app for the mailbox part when I’m choosing to sync everything into “Sync emails from:”.
In that case I do not have all the emails into the different folders, sometimes I can see them, but they disappear for some reason.
That’s another issue, I could open a new thread for it.

As I said I’m not familiar with the gmail app. Asking in the specific gmail forum would probably get you better answers than here.

Manfred

z-obaze

Hi Manfred,

Thanks for your answer.

Apparently my issue with the calendar is not related to the caldav server I’m using.
So , you never got that issue with the native calendar on android?
I will be surprised that I’m the only one, unless there is something specific with my configuration.

Do you know the logcat command I could use? as I’ve never used it so far and I don’t know on which tag I could filter the logs.

Thanks

Manfred

Hi z-obaze,

I’m using the native calendar on android (well, it’s samsung s planner, but the MS Exchange ActiveSync) for quite some time and haven’t had a similar issue. I’m using Kopano backend though. Sometimes it happens that the changes in the calendar on the device aren’t immediately synced to the server, but it never takes longer than a couple of minutes.

Have you tried clearing the cache for the account/calendar on the device?

Logcat tool: https://developer.android.com/studio/command-line/logcat.html

Manfred

z-obaze

Hi Manfred,

So you’re using the same calendar app than me with the same way to create the account.
I don’t know how it could work for you and not for me as the calendar backend seems to not be related to the issue.

I tried clearing cache, still same issue.

I’m trying to get some logs from my device, but I don’t know on which tag I could filter and as there is a lot of logs from the device it’s kind of hard to find what could be the issue.

I’ll continue my troubleshooting, but I’m pretty stuck.

z-obaze

Hello,

I’m still looking for about what could be my issue.

I’m just wondering what the difference between this “Ccalendar” and 'Tcalendar" :

For example :

SyncCollections->AddCollection(): Folder id ‘c/Tcalendar’ : ref. PolicyKey ‘541847397’, ref. Lifetime ‘470’, last sync at ‘1523609141’

and

SyncCollections->AddCollection(): Folder id ‘c/Ccalendar’ : ref. PolicyKey ‘541847397’, ref. Lifetime ‘470’, last sync at ‘1523609144’

I only have one calendar on my account named “calendar”.

Manfred

Hi z-obaze,

I guess “T” stands for tasks and “C” for calendar.

Manfred

z-obaze

Hi Manfred,

Ok thanks.

So with the native calendar, the tasks are well synced but not the events.

Could it be a Time zone issue?
My device is on “Central European Summer time” zone.
The server is configured with this “define(‘TIMEZONE’, ‘Europe/Paris’);”

Manfred

Hi z-obaze,

timezone issues are rather related to the items being on the wrong time (e.g. 1 hour too late or too soon). But it might be possible, yes.

You could test what happens if you disable task sync on the mobile and only sync calendar.

Manfred

orlovnv

i have the same problem with sansung a50, before it i use xiaomi and didnt have any problems with calendar syncing, but now i have. i use latest z-push combined backend