Do generic Mailboxes count as "licensed user"?
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We have an active 20 user subscription and changed postfix->kopano delivery from dagent-calling to lmtp since we indroduces a new domain with same user prefixes and I had no clue how to configure this correctly with dagent-calling.
Since that we´re not able anymore to deliver to subfolders directly and are now in need to create some generic mailboxes like “spam@xxx.com” and “archiv@xxx.com” etc.
This will consume nearly all our licenses. So: do generic mailboxes count as “users”?As stated here https://forum.kopano.io/topic/2636/debian-9-step-by-step/15
and https://forum.kopano.io/topic/1130/migration-zcp-to-kopano-parallel-installation-possible-trial-subscription-needed/4 kopano CURRENTLY does not check the number of consumed mailboxes… but zarafa in the past did as we reached a limit in the past - and I just want do be sure that this stays as it is OFFICIALY or there might be a solution… ?! -
@cljk said in Do generic Mailboxes count as "licensed user"?:
So: do generic mailboxes count as “users”?
There are two types of users relevant for subscriptions. Active user and non-active/inactive users. Subscriptions are bought based on active users and come with (if I remember correctly) 2* the amount of inactive users. So as long as these “generic” mailboxes are created as inactive users you should be fine.
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Thank you… but to clarify that. What means “inactive user”?
Is that an option in kopano-admin/cli that I have to set for the account? -
@cljk said in Do generic Mailboxes count as "licensed user"?:
Is that an option in kopano-admin/cli that I have to set for the account?
Yes, assuming you are using the db backend. Its explained at https://documentation.kopano.io/kopanocore_administrator_manual/user_management.html#non-active-users
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THANK YOU!!!
This was exactly what I was looking for…
