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    kopano-ical start to crashing when users (MacOS Calender) trying connect to it

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    • Constin
      Constin last edited by Constin

      kopano-ical start to crashing when users trying connect to it

      Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [debug  ] Initializing provider "Kopano Directory Service"
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [debug  ] Initializing provider "Private Folders"
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [debug  ] Initializing provider "Public Folders"
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] ----------------------------------------------------------------------
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Fatal error detected. Please report all following information.
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] kopano-ical 8.7.1
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] OS: Debian GNU/Linux 9 (stretch) (Linux 4.9.0-11-amd64 x86_64)
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Thread name: ZCalDAV[::ffff:
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Peak RSS: 21788
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Pid 19113 caught SIGSEGV (11), traceback:
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Backtrace:
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f0. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x4a4e0) [0x7fe3708644e0]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f1. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x32ba6) [0x7fe37084cba6]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f2. /usr/lib/x86_64-linux-gnu/libkcutil.so.0(+0x32dca) [0x7fe37084cdca]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f3. /lib/x86_64-linux-gnu/libpthread.so.0(+0x110e0) [0x7fe36fb190e0]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f4. /usr/sbin/kopano-ical(+0x3166b) [0x55d77981366b]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f5. /usr/sbin/kopano-ical(+0x34838) [0x55d779816838]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f6. /usr/sbin/kopano-ical(+0x1a76b) [0x55d7797fc76b]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f7. /usr/sbin/kopano-ical(+0xa1cb) [0x55d7797ec1cb]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f8. /usr/sbin/kopano-ical(+0xa574) [0x55d7797ec574]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f9. /lib/x86_64-linux-gnu/libpthread.so.0(+0x74a4) [0x7fe36fb0f4a4]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] f10. /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7fe36cf10d0f]
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Signal errno: Success, signal code: 1
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Sender pid: 88, sender uid: 0, si_status: 1716337920
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] Signal value: 1716337920, faulting address: 0x58
Thu Dec  5 23:13:52 2019: [ZCalDAV[::ffff:|T140614639699712] [crit   ] When reporting this traceback, please include Linux distribution name (and version), system architecture and Kopano version.

      Dec 05 22:56:57 mail kopano-ical[14503]: Starting kopano-ical version 8.7.1 (pid 14503 uid 0)
Dec 05 22:56:57 mail kopano-ical[14503]: Starting kopano-ical version 8.7.1 (pid 14503 uid 998)
Dec 05 22:57:11 mail kopano-ical[14503]: Unable to open store of user "caldav" with user "test": not found (8004010f)
Dec 05 22:57:14 mail systemd[1]: kopano-ical.service: Main process exited, code=killed, status=11/SEGV
Dec 05 22:57:14 mail systemd[1]: kopano-ical.service: Unit entered failed state.
Dec 05 22:57:14 mail systemd[1]: kopano-ical.service: Failed with result 'signal'.


      # lsb_release -a
No LSB modules are available.
Distributor ID:	Univention
Description:	Univention Corporate Server 4.4-2 errata322 (Blumenthal)
Release:	4.4-2 errata322
Codename:	Blumenthal

      # dpkg -l|grep kopano-ical
ii  kopano-ical                                         8.7.1.0-0+9.1                                                       amd64        ICal and CalDAV Gateway for Kopano Core

      It was no updates in this day.
      All i did is installed fail2ban with 2 additional packages: python3-pyinotify python3-systemd
      Now fail2ban and these packages uninstalled.

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      • Constin
        Constin last edited by

        update: i installed kopano-ical in separate server ( wit server_socket = http://my_kopano_IP:236/) for test.
        same problem.
        so it’s not kopano-ical service problem , it’s kopano service problem

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        • Constin
          Constin last edited by

          update2:

          problem only with MacOS Calender ( with https://host:8443/caldav )
          only MacOS crashed service.

          But it start to do it yesterday. MacOs didn’t updated.

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          • Constin
            Constin last edited by

            update3:

            this problem on all kopano servers i have.
            different servers and different macos clients.

            so it’s global problem

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            • Constin
              Constin last edited by

              update 4:
              problem only with MacOS Catalina 10.15.1

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              • nschoote
                nschoote last edited by

                This issue is already known. Check KC-1634 for more information. It will be solved in Kopano 8.7.8

                Constin 1 Reply Last reply Reply Quote 0
                • Constin
                  Constin @nschoote last edited by

                  @nschoote thx!

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