Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Cannot Save inline pictures in DeskApp 2.4.x

    Kopano DeskApp
    3
    6
    295
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • white-eagle
      white-eagle last edited by white-eagle

      Hi All,

      i have a problem with DeskApp Versions 2.4.x x64 on Windows:

      If a picture is part of the message body (not as an attachment), i cannot save or copy it with right click on the picture. The context menu items (Save As, Copy, …) are missing. I tried it with DeskApp 2.4.5 and 2.4.1

      If i use DeskApp 2.1.6 x64 on same computer and same mailbox it works.

      Context Menu in DeskApp 2.4.5:

      56c92d33-a4be-49a9-add3-222ceec0e707-image.png

      Context Menu in DeskApp 2.1.6:

      5dc9306b-1c83-48c7-a4bc-afdb8512d1e7-image.png

      As you can see … the menu items for saving pictures in context menu are missing in DeskApp 2.4.5 and 2.4.1, however they are working in DeskApp 2.1.6.
      If i use WebApp with Google Chrome on same machine, i can save inline pictures too.

      WebApp Version: 3.5.10

      Thanks for any help

      1 Reply Last reply Reply Quote 0
      • marty
        marty Kopano (Inactive) last edited by

        hi @white-eagle

        We’re working on a fix for this issue.
        It’s similar to this topic: https://forum.kopano.io/topic/2777/unable-to-copy-url-links-from-email

        Cheers,

        Marty

        https://documentation.kopano.io/deskapp_admin_manual
        http://documentation.kopano.io/webapp_smime_manual
        https://documentation.kopano.io/webapp_admin_manual

        1 Reply Last reply Reply Quote 0
        • white-eagle
          white-eagle last edited by

          hi marty,

          thank you for your response…

          Btw… is it possible to register for notifications if this issue is fixed ?

          fbartels 1 Reply Last reply Reply Quote 0
          • marty
            marty Kopano (Inactive) last edited by marty

            @white-eagle

            It’s fixed in the master builds, you can give that a try.

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

            1 Reply Last reply Reply Quote 0
            • fbartels
              fbartels Kopano @white-eagle last edited by

              @white-eagle said in Cannot Save inline pictures in DeskApp 2.4.x:

              Btw… is it possible to register for notifications if this issue is fixed ?

              you can register an account in jira and then “watch” tickets (but you cannot create new ones)

              Regards Felix

              Resources:
              https://kopano.com/blog/how-to-get-kopano/
              https://documentation.kopano.io/
              https://kb.kopano.io/

              Support overview:
              https://kopano.com/support/

              1 Reply Last reply Reply Quote 0
              • white-eagle
                white-eagle last edited by

                Thanks Marty,
                Thanks Felix,

                Glad to see, that the picture functions are back in DeskApp 2.4.17 master build.
                I tested SaveAs, Copy&Paste … and they work :-)

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post