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    Kopano-Server didn‘t start

    Kopano Groupware Core
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    • externa1
      externa1 @cblaha last edited by

      @cblaha

      maybe its related to this entry:

      https://forum.kopano.io/topic/2512/socket-permissions-issues-with-kopano-server-build-8-7-81-162

      rg
      Christian

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      • cblaha
        cblaha last edited by

        I can‘t find the solution.

        1 Reply Last reply Reply Quote 0
        • JochenH
          JochenH last edited by

          Hi,
          i have the same issue.

          2019-11-17T11:42:13.826327: [=======] Starting kopano-server version 8.7.85 (pid 16022 uid 0)
          2019-11-17T11:42:13.836224: [error ] K-1561: chmod “/var/run/kopano/prio.sock”: Vorgang nicht zulässig
          2019-11-17T11:42:13.837154: [=======] Server shutdown complete.

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          • fbartels
            fbartels Kopano last edited by

            @cblaha @JochenH it would be helpful if you could specify the distribution/os you’re using.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            JochenH 1 Reply Last reply Reply Quote 0
            • JochenH
              JochenH @fbartels last edited by

              @fbartels Ubuntu 18.04

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              • cblaha
                cblaha last edited by

                @fbartels Debian 10

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                • fbartels
                  fbartels Kopano last edited by

                  Is that a fresh installation or an upgrade (from which exact version)? What is the output of ls -la /var/run/kopano?

                  Can you also try to start kopano-server with a higher log_level?

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

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                  • cblaha
                    cblaha last edited by

                    @fbartels: It is an upgrade from 8.7.83.106. The kopano-server has the log level 6 and this is the output from ```
                    ls -la /var/run/kopano

                    
                    root@server ~ # ls -la /var/run/kopano
                    insgesamt 32K
                    drwxrwxr-x  2 kopano kopano  260 Nov 20 21:07 .
                    drwxr-xr-x 58 root   root   1,9K Nov 21 10:10 ..
                    -rw-------  1 kopano kopano    6 Nov 20 18:01 dagent.pid
                    -rw-r--r--  1 kopano kopano    6 Nov 20 18:01 gateway.pid
                    -rw-r--r--  1 kopano kopano    6 Nov 20 18:01 ical.pid
                    -rw-r--r--  1 kopano kopano    6 Nov 20 18:01 monitor.pid
                    srwxr-xr-x  1 kopano kopano    0 Nov 20 21:07 prio.sock
                    -rw-r--r--  1 kopano kopano    6 Nov 20 18:03 search.pid
                    -rw-r--r--  1 kopano kopano    5 Nov 20 09:02 server.pid
                    srw-rw-rw-  1 kopano kopano    0 Nov 20 20:11 server.sock
                    -rw-r--r--  1 kopano amavis    6 Nov 20 18:03 spamd.pid
                    -rw-------  1 kopano kopano    6 Nov 20 18:03 spooler.pid
                    srw-rw----  1 kopano kopano    0 Nov 20 18:01 statsd.sock
                    1 Reply Last reply Reply Quote 0
                    • jengelh
                      jengelh Banned last edited by

                      If chmod is forbidden while being uid 0, you have “bigger problems” in your system. (SELinux? AppArmor?)

                      1 Reply Last reply Reply Quote 0
                      • thctlo
                        thctlo last edited by

                        Hm, i just had a look at this, im running debian 10.

                        I did not see this problem in 8.7.85.50.bb7fcea13-0+174.1 and (updated today ) 8.7.85.51.2bf02c781-0+178.1

                        What i did notice on my server, all my kopano service where having override settings.
                        Like these:

                        # /etc/systemd/system/kopano-server.service.d/override.conf
                        [Unit]
                        After=network-online.target mysql.service mariadb.service
                        Wants=network-online.target mysql.service mariadb.service
                        

                        I had to reduce the settings to minimal to avoid startup problem of the kopano services.
                        Noted, that these are my own changes to tune the startup processes…

                        I also noticed that kopano-search does not respect the log settings, i want it all in file, only Search wont write in the file. ( needs more investigations )

                        About the kopano-server process.
                        this is my debug level 6 to others can compair with it.

                        2019-11-22T11:05:39.257520: [info   ] Audit logging not enabled.
                        2019-11-22T11:05:39.257579: [=======] Starting kopano-server version 8.7.85 (pid 27299 uid 0)
                        2019-11-22T11:05:39.257617: [info   ] Using epoll events
                        2019-11-22T11:05:39.257819: [info   ] Listening on 0.0.0.0:236 (fd 5)
                        2019-11-22T11:05:39.257857: [info   ] Listening on [::]:236 (fd 6)
                        2019-11-22T11:05:39.257974: [info   ] Listening on 0.0.0.0:237 (fd 7)
                        2019-11-22T11:05:39.257996: [info   ] Listening on [::]:237 (fd 8)
                        2019-11-22T11:05:39.278906: [debug  ] K-1562: changed owner "/var/run/kopano/prio.sock" to kopano:kopano mode 660
                        2019-11-22T11:05:39.278923: [info   ] Listening on unix:/var/run/kopano/prio.sock (fd 9)
                        2019-11-22T11:05:39.279061: [debug  ] K-1562: changed owner "/var/run/kopano/server.sock" to kopano:kopano mode 666
                        2019-11-22T11:05:39.279070: [info   ] Listening on unix:/var/run/kopano/server.sock (fd 10)
                        2019-11-22T11:05:39.279131: [notice ] Coredumps are disabled via configuration file.
                        2019-11-22T11:05:39.283812: [debug  ] Preparing relaunch with allocator lib libtcmalloc_minimal.so.4
                        2019-11-22T11:05:39.283874: [debug  ] Reexecing /usr/sbin/kopano-server
                        2019-11-22T11:05:39.310809: [info   ] Audit logging not enabled.
                        2019-11-22T11:05:39.310864: [=======] Starting kopano-server version 8.7.85 (pid 27299 uid 999)
                        2019-11-22T11:05:39.310900: [info   ] Using epoll events
                        2019-11-22T11:05:39.311067: [info   ] Re-using fd 5 for 0.0.0.0:236
                        2019-11-22T11:05:39.311081: [info   ] Re-using fd 6 for [::]:236
                        2019-11-22T11:05:39.311143: [info   ] Re-using fd 7 for 0.0.0.0:237
                        2019-11-22T11:05:39.311159: [info   ] Re-using fd 8 for [::]:237
                        2019-11-22T11:05:39.329205: [info   ] Re-using fd 9 for unix:/var/run/kopano/prio.sock
                        2019-11-22T11:05:39.329286: [info   ] Re-using fd 10 for unix:/var/run/kopano/server.sock
                        2019-11-22T11:05:39.329351: [notice ] Coredumps are disabled via configuration file.
                        2019-11-22T11:05:39.334210: [notice ] Connection to database 'kopano' succeeded
                        2019-11-22T11:05:39.340530: [info   ] Using the "files" attachment storage backend
                        2019-11-22T11:05:39.343261: [info   ] Setting object cache size: 16777216
                        2019-11-22T11:05:39.343275: [info   ] Setting quota cache size: 1048576
                        2019-11-22T11:05:39.343282: [info   ] Setting userdetails cache size: 26214400
                        2019-11-22T11:05:39.343307: [debug  ] PurgeCache 0xffffffff took 0 ms
                        2019-11-22T11:05:39.345725: [notice ] Querying database for searchfolders. This may take a while.
                        2019-11-22T11:05:39.345796: [notice ] Loading search folders.
                        2019-11-22T11:05:39.347300: [notice ] Done loading search folders.
                        2019-11-22T11:05:39.347382: [notice ] Startup succeeded on pid 27299
                        2019-11-22T11:05:39.859677: [debug  ] Accepted incoming connection from file:///var/run/kopano/server.sock
                        

                        Now what i expect to be the problem, im not sure.

                        ps, i dont use apparmor myself , The debian apparmor profile :

                        /usr/share/doc/kopano/example-config/apparmor.d/usr.sbin.kopano-server

                        #include <tunables/global>
                        
                        /usr/sbin/kopano-server flags=(attach_disconnected) {
                          #include <abstractions/base>
                          #include <abstractions/nameservice>
                          #include <abstractions/user-tmp>
                          #include <abstractions/mysql>
                          #include <kopano-coredump.aa>
                        
                          capability chown,
                          capability dac_override,
                          capability dac_read_search,
                          capability setgid,
                          capability setuid,
                        
                          network tcp,
                        
                          /etc/kopano/debian-db.cfg r,
                          /etc/kopano/server.cfg r,
                          /usr/sbin/kopano-server r,
                        
                          @{PROC}/@{pid}/task/@{tid}/comm rw,
                        
                          /run/kopano/prio.sock rw,
                          /run/kopano/server.pid rw,
                          /run/kopano/server.sock rw,
                        
                          /usr/lib/kopano/*.so m,
                          /usr/lib64/kopano/*.so m,
                          /usr/lib/@{multiarch}/kopano/*.so m,
                        
                          /var/lib/kopano/attachments/ r,
                          /var/lib/kopano/attachments/** rw,
                          /var/log/kopano/server.log rw,
                        
                          /etc/kopano/userscripts/* Cxr -> kopano_userscripts,
                          /usr/lib/kopano/userscripts/* Cxr -> kopano_userscripts,
                        
                          # There's little we can do if the server is allowed to run
                          # arbitrary scripts
                          profile kopano_userscripts flags=(attach_disconnected) {
                            file,
                            network,
                          }
                        }
                        

                        here i suggest the following change.

                          /run/kopano/prio.sock rw,
                          /run/kopano/server.pid rw,
                          /run/kopano/server.sock rw,
                        

                        to

                        /{,var/}run/kopano/prio.sock rw,
                        /{,var/}run/kopano/server.pid rw,
                        /{,var/}run/kopano/server.sock rw,
                        

                        Good luck. above should fix it for you.

                        All i can say is without apparmor, my system runs great atm. ( debian 10 )

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                        • cblaha
                          cblaha last edited by

                          @thctlo ,@jengelh : Thank you for the clues. AppArmor was the problem. This occurred after a Debian 10 update and had nothing to do with Kopano. I was just following the wrong track.

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