Navigation

    Kopano
    • Register
    • Login
    • Search
    • Categories
    • Get Official Kopano Support
    • Recent
    Statement regarding the closure of the Kopano community forum and the end of the community edition

    [SOLVED] Meet guest access does not work on mobile (Android)

    Kopano Meet & WebMeetings
    2
    3
    208
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • irreleph4nt
      irreleph4nt last edited by irreleph4nt

      Hi,

      I have configured Meet so that guests can join. This works as long as the guest is running a desktop OS like Windows or Linux.
      Connecting with an Android phone however gives a "This call is currently not active" warning at the top of the screen in an orange rectangle. The guest is then unable to participate in the call, i.e. won’t see or hear any other users or see a shared screen. Is this on purpose?
      Meet works nicely (even on phone) for registered users and, as mentioned, guest access works as long as it’s from a desktop.

      Kind regards.

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano last edited by

        Hi @irreleph4nt,

        I just did a quick test regarding this with the 0.20.0_0 packages and was not able to reproduce this.

        @irreleph4nt said in Meet guest access does not work on mobile (Android):

        “This call is currently not active”

        This message indicates that there was no logged in user in that rooms when you tried joining as a guest. This is a safeguard to prevent third parties of using your Meet setup without your involvement. If you still want to allow this you can configured it at https://stash.kopano.io/projects/KWM/repos/kwmserver/browse/scripts/kwmserverd.cfg#91

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        irreleph4nt 1 Reply Last reply Reply Quote 0
        • irreleph4nt
          irreleph4nt @fbartels last edited by

          @fbartels
          FYI - with the release of meet 1.0.0 this now works as expected. Thank you.

          1 Reply Last reply Reply Quote 0
          • First post
            Last post