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    Kopano-backup errors merging backups

    Kopano Groupware Core
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    • acha
      acha last edited by

      Hi All,

      We are storing our backup in /share/kopano_backup on a CentOS 7 server running Kopano version 8.6.9
      I’ve created 3 differential backups to test the merge function for user cbe, the backups are in /share/kopano_backup/differential/cbe/1 to 3
      When I run the command "kopano-backup --merge cbe I get the error “please specify path to backup data”
      When I use the -O option to specify the path I get the same error
      Next I cd to /share/kopano_backup/differnetial and try again (without specifying the path) then I get this error:

      2019-09-04 08:01:20,633 - backup - ERROR - Traceback (most recent call last):
      File “/usr/lib/python2.7/site-packages/kopano/log.py”, line 90, in log_exc
      try: yield
      File “/usr/lib/python2.7/site-packages/kopano/service.py”, line 183, in start
      _daemon_helper(self.main, self, self.log)
      File “/usr/lib/python2.7/site-packages/kopano/service.py”, line 60, in _daemon_helper
      func()
      File “/usr/lib/python2.7/site-packages/kopano_backup/init.py”, line 402, in main
      self.merge(data_path)
      File “/usr/lib/python2.7/site-packages/kopano_backup/init.py”, line 555, in merge
      diff_ids = sorted((x for x in os.listdir(diff_base)), key=lambda x: int(x))
      OSError: [Errno 2] No such file or directory: ‘differential/cbe’

      It’s driving me crazy, is ther anybody out there who can tell me what I’m doing wrong here.

      Regards,
      Cor.

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      • fbartels
        fbartels Kopano last edited by

        Hi @acha,

        @acha said in Kopano-backup errors merging backups:

        running Kopano version 8.6.9

        can you check on 8.7.5 to see if the error is present there as well? If yes please get in touch with our support to create a ticket for it.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

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        • acha
          acha last edited by

          Hi Felix,

          As soon as I have the time I’ll give it a try and let you know the outcome.

          Thanks for your help so far.

          Regards,
          Cor.

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