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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Guest login does not work (Error 502)

    Kopano Meet & WebMeetings
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    • q5616417
      q5616417 last edited by

      Good morning to all,
      so here is my next problem evaluating kopano meet. I can login with my credentials e.g. in firefox and am able to see myself (camera is working). I create a new public room (“public/test”), copy the link and add “#guest=1”. When I paste this link into another browser (e.g. chrome) and attempt to login, nothing happens. In syslog I find:

      Jul 12 08:34:26 internal kopano-kwebd[9057]: 12/Jul/2019:08:34:26 +0200 [ERROR 502 /upstreams/kwmserver/api/kwm/v2/guest/logon] net/http: HTTP/1.x transport connection broken: http: ContentLength=221 with Body length 0
      

      This 502 is also visible in the webdeveloper tools:

      Kopano Meet 2019-07-12 12-53-48.png

      /etc/kopano/kwebd.conf is:

      hostname=internal.<mydomain>
      request_log_file = /var/log/kopano/kwebd-requests.log
      tls = yes
      tls_cert = /etc/kopano/ssl/<mydomain>.pem
      ls_key = /etc/kopano/ssl/<mydomain>.key
      default_redirect = meet/
      legacy_reverse_proxy = 127.0.0.1:8000
      

      /etc/kopano/kweb/overrides.d/config/kopano/meet.json is

      "apiPrefix": "/api/gc/v1",
        "oidc": {
          "iss": "",
          "clientID": ""
        },
        "kwm": {
          "url": ""
        },
        "guests": {
                "enabled": true
        },
        "disableFullGAB": false
      }
      

      /etc/kopano/kwmserverd.cfg is

      oidc_issuer_identifier=https://internal.<mydomain>
      log_level = debug
      enable_guest_api = yes
      registration_conf = /etc/kopano/konnectd-identifier-registration.yaml
      public_guest_access_regexp = ^group/public/.*
      

      /etc/kopano/konnectd.cfg is

      oidc_issuer_identifier = https://internal.<mydomain>
      signing_private_key = /etc/kopano/konnectkeys/konnectd-signing-private-key.pem.pem
      encryption_secret_key = /etc/kopano/konnectkeys/konnectd-encryption-secret.key
      identifier_registration_conf = /etc/kopano/konnectd-identifier-registration.yaml
      allow_client_guests = yes
      log_level = info
      

      /etc/kopano/konnectd-identifier-registration.yaml is

      clients:
      - id: kpop-https://internal.<mydomain>/meet/
        name: Kopano Meet
        application_type: web
        trusted: true
        redirect_uris:
        - https://internal.<mydomain>/meet/
        trusted_scopes:
        - konnect/guestok
        - kopano/kwm
        jwks:
          keys:
          - kty: EC
            use: sig
            crv: P-256
            d: <somekey>
            kid: meet-kwmserver
            x: <someotherkey>
            y: <yetanotherkey>
          request_object_signing_alg: ES256
      

      Does anyone have an idea what could go wrong here?

      Best regards

      Thomas

      1 Reply Last reply Reply Quote 0
      • longsleep
        longsleep Kopano last edited by longsleep

        The error 502 for the indicates the guest/logon endpoint of kwmserver does indicate it has a problem to correctly process the request. Assuming kwmserverd is running, there should be an error in the logs (most likely an unhandled one). Can you please check and post that error here since an unhandled error needs fixing in any case and known what exactly the error is it might also help to solve it.

        1 Reply Last reply Reply Quote 0
        • q5616417
          q5616417 last edited by

          Thank you for the hint @longsleep
          The first line journalctl shows when I log in using my kopano account is

          kopano-kwmserverd[1226]: 2019/07/15 11:45:38 http: panic serving 127.0.0.1:47416: runtime error: invalid memory address or nil pointer dereference
          

          But login with my account works.

          Here is the full log:

          Jul 15 11:45:38  kopano-kwmserverd[1226]: 2019/07/15 11:45:38 http: panic serving 127.0.0.1:47416: runtime error: invalid memory address or nil pointer dereference
          Jul 15 11:45:38  kopano-kwmserverd[1226]: goroutine 2275309 [running]:
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.(*conn).serve.func1(0xc000420280)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1746 +0xd0
          Jul 15 11:45:38  kopano-kwmserverd[1226]: panic(0x887bc0, 0xcd8870)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/runtime/panic.go:513 +0x1b9
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/dgrijalva/jwt-go.NewWithClaims(0x0, 0x0, 0x98ce80, 0xc000108900, 0xc0000827e0)
          Jul 15 11:45:38  kopano-kwmserverd[1226]: /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/dgrijalva/jwt-go/token.go:41 +0x26
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/guest.(*Manager).MakeHTTPLogonHandler.func1(0x990540, 0xc000314000, 0xc0001cf300)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/guest/http.go:168 +0x91a
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003e1060, 0x990540, 0xc000314000, 0xc0001cf300)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/rs/cors.(*Cors).Handler.func1(0x990540, 0xc000314000, 0xc0001cf300)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/rs/cors/cors.go:207 +0xf2
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003ca920, 0x990540, 0xc000314000, 0xc0001cf300)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/server.(*Server).WithMetrics.func1(0x990540, 0xc000314000, 0xc0001cf200)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/server/server.go:103 +0x18a
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003ca940, 0x990540, 0xc000314000, 0xc0001cf200)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/gorilla/mux.(*Router).ServeHTTP(0xc00001e480, 0x990540, 0xc000314000, 0xc0001cf000)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/gorilla/mux/mux.go:212 +0xd0
          Jul 15 11:45:38  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/server.(*Server).AddContext.func1(0x990540, 0xc000314000, 0xc0001cef00)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/server/server.go:114 +0xf6
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0004455c0, 0x990540, 0xc000314000, 0xc0001cef00)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.serverHandler.ServeHTTP(0xc000122820, 0x990540, 0xc000314000, 0xc0001cef00)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:2741 +0xab
          Jul 15 11:45:38  kopano-kwmserverd[1226]: net/http.(*conn).serve(0xc000420280, 0x9915c0, 0xc00005c780)
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1847 +0x646
          Jul 15 11:45:38  kopano-kwmserverd[1226]: created by net/http.(*Server).Serve
          Jul 15 11:45:38  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:2851 +0x2f5
          Jul 15 11:46:08  kopano-kwebd[9057]: 15/Jul/2019:11:46:08 +0200 [ERROR 502 /upstreams/kwmserver/api/kwm/v2/guest/logon] net/http: HTTP/1.x transport connection broken: http:  ContentLength=221 with Body length 0
          Jul 15 11:46:19  kopano-kwmserverd[1226]: 2019/07/15 11:46:19 http: panic serving 127.0.0.1:47898: runtime error: invalid memory address or nil pointer dereference
          Jul 15 11:46:19  kopano-kwmserverd[1226]: goroutine 2276272 [running]:
          Jul 15 11:46:19  kopano-kwmserverd[1226]: net/http.(*conn).serve.func1(0xc0000fe280)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1746 +0xd0
          Jul 15 11:46:19  kopano-kwmserverd[1226]: panic(0x887bc0, 0xcd8870)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/runtime/panic.go:513 +0x1b9
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/dgrijalva/jwt-go.NewWithClaims(0x0, 0x0, 0x98ce80, 0xc00022cf80, 0xc000408160)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/dgrijalva/jwt-go/token.go:41 +0x26
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/guest.(*Manager).MakeHTTPLogonHandler.func1(0x990540, 0xc000456700, 0xc0000a7800)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/guest/http.go:168 +0x91a
          Jul 15 11:46:19  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003e1060, 0x990540, 0xc000456700, 0xc0000a7800)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/rs/cors.(*Cors).Handler.func1(0x990540, 0xc000456700, 0xc0000a7800)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/rs/cors/cors.go:207 +0xf2
          Jul 15 11:46:19  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003ca920, 0x990540, 0xc000456700, 0xc0000a7800)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/server.(*Server).WithMetrics.func1(0x990540, 0xc000456700, 0xc0000a7700)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/server/server.go:103 +0x18a
          Jul 15 11:46:19 internal.m2mgate.de kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0003ca940, 0x990540, 0xc000456700, 0xc0000a7700)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/vendor/github.com/gorilla/mux.(*Router).ServeHTTP(0xc00001e480, 0x990540, 0xc000456700, 0xc0000a7500)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/vendor/github.com/gorilla/mux/mux.go:212 +0xd0
          Jul 15 11:46:19  kopano-kwmserverd[1226]: stash.kopano.io/kwm/kwmserver/signaling/server.(*Server).AddContext.func1(0x990540, 0xc000456700, 0xc0000a7400)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /var/lib/jenkins/jobs/kwm_kwmserver/branches/master/workspace/.gopath/src/stash.kopano.io/kwm/kwmserver/signaling/server/server.go:114 +0xf6
          Jul 15 11:46:19  kopano-kwmserverd[1226]: net/http.HandlerFunc.ServeHTTP(0xc0004455c0, 0x990540, 0xc000456700, 0xc0000a7400)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1964 +0x44
          Jul 15 11:46:19 i kopano-kwmserverd[1226]: net/http.serverHandler.ServeHTTP(0xc000122820, 0x990540, 0xc000456700, 0xc0000a7400)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:2741 +0xab
          Jul 15 11:46:19  kopano-kwmserverd[1226]: net/http.(*conn).serve(0xc0000fe280, 0x9915c0, 0xc00022ce40)
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:1847 +0x646
          Jul 15 11:46:19  kopano-kwmserverd[1226]: created by net/http.(*Server).Serve
          Jul 15 11:46:19  kopano-kwmserverd[1226]:         /usr/local/go/src/net/http/server.go:2851 +0x2f5
          lines 938-1002/1002 (END)
          

          So, to be honest, I can’t explain what’s going wrong here. Anybody can?

          Best regards

          Thomas

          longsleep 1 Reply Last reply Reply Quote 0
          • longsleep
            longsleep Kopano @q5616417 last edited by

            Thanks for the trace Thomas! This helped and there is a missing return after an error was handled and because of that later on an unhandled panic happens.

            While i will fix the missing line shortly, this does not fix your problem. Since this is a configuration/setup error with a client the corresponding log entry is only logged when you enable debug logging. If you enabled that, you will see a log entry like "no request object signing alg for client_id key" which indicates, that the client configuration (in identifier-registration.yaml) has an invalid or unknown value for the request_object_signing_alg field.

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