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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Emails deleted by phone not deleted inside webapp

    Z-Push when using Kopano
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    • A Former User
      A Former User last edited by

      This post is deleted!
      fbartels 1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @Guest last edited by

        Hi @ckruijntjens,

        since you do not mention a z-push version is it safe to assume you are using imap on your phone?

        So you when you move a message on your phone into the trash the message stays in WebApp?

        Have you expunged the folder?

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        A Former User 1 Reply Last reply Reply Quote 0
        • A Former User
          A Former User @fbartels last edited by

          @fbartels

          No sorry i am using kopano backend.

          z-push version is 2.4.5.+0-0

          fbartels 1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano @Guest last edited by

            @ckruijntjens Ok, moved to the z-push section then. Some more details and wbxml logging would still be nice to make it more clear what you are doing and experiencing.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • patrick
              patrick last edited by

              I have seen that happen too but it was not caused by Z-Push. My Android email app was slow to refresh (aka slow to send changes to Z-Push). It does not bother me but if it did I would simply force a refresh in the email app. After that Trash on both sides is in sync again.

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              • A Former User
                A Former User last edited by

                Hi

                This is not the problem here. I have a good connection even after hours deleted items in the trash are still there. The strange thing is it only happens in the trashcan.

                i will post the log tomorow.

                1 Reply Last reply Reply Quote 0
                • A Former User
                  A Former User last edited by

                  nevermind i reconfigured my mobile device and now its working…

                  1 Reply Last reply Reply Quote 0
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