[Fixed] BUG: Kopano-gateway 8.4.0.415 unhandled exception in libkcutil.so.0 with process-model pthread
-
We have a current problem in kopano-gateway:
An unhandled exception is thrown in libkcutil, if gateway ist started with optionprocess_model = thread-
kopano-process dies upon a first (IMAP)connection-attempt.Setting process_model to fork is a work around.
kopano-gateway 8.4.0.415
CentOS 6.9gateway.log/ backtrace:
May 7 00:37:34 2017: [kopano-gateway|0x7f559511e820] [ notice] Starting kopano-gateway version 8,4,0,415 (415), pid 4108 Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511e820] [notice ] Starting worker thread for IMAPs request Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] ---------------------------------------------------------------------- Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Fatal error detected. Please report all following information. Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Application Gateway version: 8,4,0,415 Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] OS: Linux, release: 2.6.32-042stab120.20, version: #1 SMP Fri Mar 10 16:52:50 MSK 2017, hardware: x86_64 Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Thread name: kopano-gateway Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Peak RSS: 5488 Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Pid 4108 caught SIGABRT (6), out of memory or unhandled exception, traceback: Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] Backtrace: Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #0. /usr/lib64/libkcutil.so.0(+0x29ffd) [0x7f559362effd] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #1. /usr/lib64/libkcutil.so.0(+0x222cf) [0x7f55936272cf] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #2. /usr/lib64/libkcutil.so.0(_ZN2KC23generic_sigsegv_handlerEPNS_8ECLoggerEPKcS3_iPK7siginfoPKv+0x1d0) [0x7f5593627650] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #3. /lib64/libpthread.so.0(+0xf7e0) [0x7f5592a437e0] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #4. /lib64/libc.so.6(gsignal+0x35) [0x7f5590bf6495] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #5. /lib64/libc.so.6(abort+0x175) [0x7f5590bf7c75] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #6. /lib64/libc.so.6(+0x703a7) [0x7f5590c343a7] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #7. /lib64/libc.so.6(+0x75dee) [0x7f5590c39dee] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #8. /lib64/libc.so.6(+0x78c3d) [0x7f5590c3cc3d] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #9. /usr/sbin/kopano-gateway() [0x408c79] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #10. /lib64/libpthread.so.0(+0x7aa1) [0x7f5592a3baa1] Sun May 7 00:37:52 2017: [kopano-gateway|0x7f559511c700] [crit ] #11. /lib64/libc.so.6(clone+0x6d) [0x7f5590cacbcd]++umgfoin
-
@umgfoin said in BUG: Kopano-gateway 8.4.0.415 unhandled exception in libkcutil.so.0 with process-model pthread:
We have a current problem in kopano-gateway:
An unhandled exception is thrown in libkcutil, if gateway ist started with option process_model = thread -
kopano-process dies upon a first (IMAP)connection-attempt.
Setting process_model to fork is a work around.I submitted a fix for it but it has not reached master yet. If you want to compile your self you can cherry-pick https://stash.kopano.io/users/bsimonsen/repos/kopanocore/commits/76acf3f67746517ab379a9494c287f43e9e561d5
But would expect it to be in master within this week. Corresponding JIRA ticket is here: https://jira.kopano.io/browse/KC-655
Thanks for reporting!
Bo
-
Hi Bo,
just updated to 8,4,0,437:
Pthreaded gateway is back to service again.Thanks for fixing.
++armin.
