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    Segfaults after updating kopano to 8.7.80.465

    Z-Push when using Kopano
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    • john3377
      john3377 @fbartels last edited by john3377

      @fbartels said in Segfaults after updating kopano to 8.7.80.465:

      can you explain what you mean with zpush db? are you storing your sync states in a mysql database?

      Yes, thats right, I am using mysql driver for state machine.

      what os are you running with? we are not building packages for any distribution that already delivers php7.3.

      As already said, its debian testing. With php7.2 it was working fine.
      You need any more information?
      Or does this mean z-push on testing is completely not supported and will not work currently?

      1 Reply Last reply Reply Quote 0
      • fbartels
        fbartels Kopano @john3377 last edited by fbartels

        @john3377 said in Segfaults after updating kopano to 8.7.80.465:

        on a Debian testing machine

        A I read that as a testing machine with Debian. Not a machine with Debian Testing.

        The “Debian_testing” packages from our download server are somehow broken, since they are actually still using php7.2 in the build environment. We have already made some changes for php 7.3 for kopano inclusion in debian buster, but since these packages are built against the 7.2 abi you cannot use it on an actual Debian Testing.

        (that all excluding the fact that there may still need to be changes pending in z-push itself. for webapp there was also a change needed)

        @john3377 said in Segfaults after updating kopano to 8.7.80.465:

        Or does this mean z-push on testing is completely not supported and will not work currently?

        Generally everything under download.kopano.io/community is not “supported” anyways and merely for evaluation and demonstration. For production setups I would ALLWAYS recommend to use something that is also supported for kopano customers.

        Regards Felix

        Resources:
        https://kopano.com/blog/how-to-get-kopano/
        https://documentation.kopano.io/
        https://kb.kopano.io/

        Support overview:
        https://kopano.com/support/

        john3377 1 Reply Last reply Reply Quote 0
        • john3377
          john3377 @fbartels last edited by

          @fbartels said in Segfaults after updating kopano to 8.7.80.465:

          A I read that as a testing machine with Debian. Not a machine with Debian Testing.

          Ok you are right, thats my fault, sorry.

          The “Debian_testing” packages from our download server are somehow broken, since they are actually still using php7.2 in the build environment. We have already made some changes for php 7.3 for kopano inclusion in debian buster, but since these packages are built against the 7.2 abi you cannot use it on an actual Debian Testing.

          Are you really sure:
          php7-mapi_8.7.80.465.4206adbb5-0+56.1_amd64.deb

          dpkg -L php7-mapi 
          /.
          /usr
          /usr/lib
          /usr/lib/php
          /usr/lib/php/20180731
          /usr/lib/php/20180731/mapi.so
          /usr/share
          /usr/share/doc
          /usr/share/doc/php7-mapi
          /usr/share/doc/php7-mapi/changelog.Debian.gz
          /usr/share/doc/php7-mapi/copyright
          /usr/share/kopano
          /usr/share/kopano/php
          /usr/share/kopano/php/mapi
          /usr/share/kopano/php/mapi/mapi.ini
          
          

          20180731 is since php7.3

          Ok, so wait until community releases are working again? :(
          Thanks for helping so far!

          1 Reply Last reply Reply Quote 0
          • fbartels
            fbartels Kopano last edited by

            Hmm… maybe then the repo updated itself by now. We were waiting on suse fixing the package sources.

            Would need to check this.

            Regards Felix

            Resources:
            https://kopano.com/blog/how-to-get-kopano/
            https://documentation.kopano.io/
            https://kb.kopano.io/

            Support overview:
            https://kopano.com/support/

            1 Reply Last reply Reply Quote 0
            • john3377
              john3377 last edited by

              Thanks, so waiting for your feedback then :)

              1 Reply Last reply Reply Quote 0
              • john3377
                john3377 last edited by john3377

                Felix,

                in the meantime I compiled php 7.2.13 and from the included sources in the community repository I compiled mapi.so. As I can tell everything works without any crash or any error message in the logs.
                So this issue really seems to be php7.3 related. If its zpush or mapi.so fault, I can not tell.
                Hope to hear some news from you :)
                Thank you again for everything so far.

                BR,
                John

                1 Reply Last reply Reply Quote 0
                • fbartels
                  fbartels Kopano last edited by

                  I have created https://jira.z-hub.io/browse/ZP-1474 to further look into this. Please follow that ticket for updates.

                  Regards Felix

                  Resources:
                  https://kopano.com/blog/how-to-get-kopano/
                  https://documentation.kopano.io/
                  https://kb.kopano.io/

                  Support overview:
                  https://kopano.com/support/

                  1 Reply Last reply Reply Quote 0
                  • Manfred
                    Manfred Kopano last edited by

                    Hi John,

                    I setup a Debian Testing system with KC 8.6.9 and Z-Push develop branch, but there weren’t any segfaults (I tested with PHP as Apache module). Did you get segfaults on every request or in some special cases only?

                    Manfred

                    1 Reply Last reply Reply Quote 0
                    • john3377
                      john3377 last edited by

                      Hi Manfred!

                      Sorry for the late reply, but for some reason I am not receiving notifications via email.
                      With 8.6.9 I am not able to do testings, all I can tell is about community releases and here it does crash. No there is no special use case, just start the sync and there it directly crashes. It may be possible to receive some mails but then the task will be killed.

                      John

                      1 Reply Last reply Reply Quote 0
                      • Manfred
                        Manfred Kopano last edited by

                        Hi John,

                        I’ve upgraded my test system to KC 8.7.80.476 and still wasn’t able to reproduce it. It still syncs fine.

                        Did you check the kopano server.log for errors?

                        Manfred

                        1 Reply Last reply Reply Quote 0
                        • john3377
                          john3377 last edited by

                          Manfred,

                          I tried again with the following setup:
                          Debian_Testing updated (18-Jan-2019 17.00)
                          Kopano_core updated to 8.7.80.468.33841d2aa-0+62.2
                          Z-Push updated to 2.5.0.alpha0+171.6a717b10-0
                          PHP version 7.3 fpm used with Apache2.4.37

                          After synchronizing contacts nothing crashed, but php log shows:

                          [18-Jan-2019 17:33:44] WARNING: [pool www] child 18264 exited with code 1 after 11.941201 seconds from start
                          [18-Jan-2019 17:33:44] NOTICE: [pool www] child 18665 started
                          [18-Jan-2019 17:33:53] WARNING: [pool www] child 18665 exited with code 1 after 8.986156 seconds from start
                          [18-Jan-2019 17:33:53] NOTICE: [pool www] child 18683 started
                          

                          After sending a mail, the same happened.
                          After just waiting a few minutes (~5 mins), in the meanwhile 4 ios devices and 1 Windows10 client connected and then this shows up in the php log:

                          [18-Jan-2019 17:35:39] WARNING: [pool www] child 18686 exited with code 1 after 106.347941 seconds from start
                          [18-Jan-2019 17:35:39] NOTICE: [pool www] child 18996 started
                          [18-Jan-2019 17:35:39] WARNING: [pool www] child 18719 exited with code 1 after 58.427813 seconds from start
                          [18-Jan-2019 17:35:39] NOTICE: [pool www] child 18997 started
                          [18-Jan-2019 17:39:17] WARNING: [pool www] child 18996 exited on signal 11 (SIGSEGV) after 218.135177 seconds from start
                          [18-Jan-2019 17:39:17] NOTICE: [pool www] child 19327 started
                          

                          Kernel log:

                          [723133.338392] php-fpm7.3[18996]: segfault at 7f7cdf600208 ip 000055e9a8fc272a sp 00007fffee5f0060 error 4 in php-fpm7.3[55e9a8e1c000+269000]
                          [723133.338571] Code: 48 8b 05 xx 7b 22 00 8b 10 85 d2 75 5b 48 89 fa 81 xx ff ff 1f 00 74 58 48 89 fe 48 c1 ea 0c 48 83 xx 08 48 81 e6 00 00 e0 ff <8b> 8c xx 00 02 00 00 48 3b 06 0f 85 83 10 e7 ff 85 xx 79 4a 83 e1
                          

                          Apache proxy timout / max_execution_time set to 4200, so thats not a problem, as with 7.2 its running weeks without any single error in logs.

                          So for now again changed back to php 7.2 fpm with self compiled mapi.so, everything else stays the same -> nothing in error logs.

                          And you asked about kopano log, there is nothing shown, but I did not turn on debug level.

                          John

                          1 Reply Last reply Reply Quote 0
                          • Manfred
                            Manfred Kopano last edited by

                            HI John,

                            can you post your apache, php, php-fpm configs so that I’m able to setup a system as similar as possible to yours?

                            Manfred

                            1 Reply Last reply Reply Quote 0
                            • john3377
                              john3377 last edited by john3377

                              Hmm, that will be some lines, ok you have been warned :P

                              /etc/php/7.3/fpm/php.ini:

                              [PHP]
                              engine = On
                              short_open_tag = Off
                              precision = 14
                              output_buffering = 4096
                              zlib.output_compression = Off
                              implicit_flush = Off
                              unserialize_callback_func =
                              serialize_precision = -1
                              disable_functions = pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wifcontinued,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_get_handler,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,pcntl_async_signals,
                              disable_classes =
                              zend.enable_gc = On
                              expose_php = Off
                              max_execution_time = 4200
                              max_input_time = 60
                              memory_limit = 128M
                              error_reporting = E_ALL & ~E_DEPRECATED & ~E_STRICT
                              display_errors = Off
                              display_startup_errors = Off
                              log_errors = On
                              log_errors_max_len = 1024
                              ignore_repeated_errors = Off
                              ignore_repeated_source = Off
                              report_memleaks = On
                              html_errors = On
                              variables_order = "GPCS"
                              request_order = "GP"
                              register_argc_argv = Off
                              auto_globals_jit = On
                              post_max_size = 8M
                              auto_prepend_file =
                              auto_append_file =
                              default_mimetype = "text/html"
                              default_charset = "UTF-8"
                              include_path = ".:/usr/share/php"
                              doc_root =
                              user_dir =
                              enable_dl = Off
                              file_uploads = On
                              upload_max_filesize = 100M
                              max_file_uploads = 20
                              allow_url_fopen = On
                              allow_url_include = Off
                              default_socket_timeout = 60
                              [CLI Server]
                              cli_server.color = On
                              [Date]
                              date.timezone = Europe/Berlin
                              [filter]
                              [iconv]
                              [intl]
                              [sqlite3]
                              [Pcre]
                              [Pdo]
                              [Pdo_mysql]
                              pdo_mysql.default_socket=
                              [Phar]
                              [mail function]
                              SMTP = localhost
                              smtp_port = 25
                              mail.add_x_header = Off
                              [ODBC]
                              odbc.allow_persistent = On
                              odbc.check_persistent = On
                              odbc.max_persistent = -1
                              odbc.max_links = -1
                              odbc.defaultlrl = 4096
                              odbc.defaultbinmode = 1
                              [Interbase]
                              ibase.allow_persistent = 1
                              ibase.max_persistent = -1
                              ibase.max_links = -1
                              ibase.timestampformat = "%Y-%m-%d %H:%M:%S"
                              ibase.dateformat = "%Y-%m-%d"
                              ibase.timeformat = "%H:%M:%S"
                              [MySQLi]
                              mysqli.max_persistent = -1
                              mysqli.allow_persistent = On
                              mysqli.max_links = -1
                              mysqli.default_port = 3306
                              mysqli.default_socket =
                              mysqli.default_host =
                              mysqli.default_user =
                              mysqli.default_pw =
                              mysqli.reconnect = Off
                              [mysqlnd]
                              mysqlnd.collect_statistics = On
                              mysqlnd.collect_memory_statistics = Off
                              [OCI8]
                              [PostgreSQL]
                              pgsql.allow_persistent = On
                              pgsql.auto_reset_persistent = Off
                              pgsql.max_persistent = -1
                              pgsql.max_links = -1
                              pgsql.ignore_notice = 0
                              pgsql.log_notice = 0
                              [bcmath]
                              bcmath.scale = 0
                              [browscap]
                              [Session]
                              session.save_handler = files
                              session.use_strict_mode = 0
                              session.use_cookies = 1
                              session.use_only_cookies = 1
                              session.name = PHPSESSID
                              session.auto_start = 0
                              session.cookie_lifetime = 0
                              session.cookie_path = /
                              session.cookie_domain =
                              session.cookie_httponly =
                              session.cookie_samesite =
                              session.serialize_handler = php
                              session.gc_probability = 0
                              session.gc_divisor = 1000
                              session.gc_maxlifetime = 1440
                              session.referer_check =
                              session.cache_limiter = nocache
                              session.cache_expire = 180
                              session.use_trans_sid = 0
                              session.sid_length = 26
                              session.trans_sid_tags = "a=href,area=href,frame=src,form="
                              session.sid_bits_per_character = 5
                              [Assertion]
                              zend.assertions = -1
                              [COM]
                              [mbstring]
                              [gd]
                              [exif]
                              [Tidy]
                              tidy.clean_output = Off
                              [soap]
                              soap.wsdl_cache_enabled=1
                              soap.wsdl_cache_dir="/tmp"
                              soap.wsdl_cache_ttl=86400
                              soap.wsdl_cache_limit = 5
                              [sysvshm]
                              [ldap]
                              ldap.max_links = -1
                              [dba]
                              [opcache]
                              [curl]
                              [openssl]
                              

                              /etc/php/7.3/fpm/php-fpm.conf:

                              [global]
                              pid = /run/php/php7.3-fpm.pid
                              error_log = /var/log/php7.3-fpm.log
                              include=/etc/php/7.3/fpm/pool.d/*.conf
                              

                              /etc/php/7.3/fpm/pool.d/www.conf

                              [www]
                              user = www-data
                              group = www-data
                              listen = /run/php/php7.3-fpm.sock
                              listen.owner = www-data
                              listen.group = www-data
                              pm = dynamic
                              pm.max_children = 50
                              pm.start_servers = 2
                              pm.min_spare_servers = 2
                              pm.max_spare_servers = 4
                              pm.process_idle_timeout = 60s;
                              pm.max_requests = 2000
                              

                              /etc/apache2/conf-enabled/php7.3-fpm.conf:

                              # Redirect to local php-fpm if mod_php is not available
                              <IfModule !mod_php7.c>
                              <IfModule proxy_fcgi_module>
                                  # Enable http authorization headers
                                  <IfModule setenvif_module>
                                  SetEnvIfNoCase ^Authorization$ "(.+)" HTTP_AUTHORIZATION=$1
                                  </IfModule>
                              
                                  <Proxy "unix:/run/php/php7.3-fpm.sock|fcgi://localhost">
                                      ProxySet timeout=4200
                                      ProxySet connectiontimeout=600
                                  </Proxy>
                                  <FilesMatch ".+\.ph(ar|p|tml)$">
                                      SetHandler "proxy:fcgi://localhost"
                                  </FilesMatch>
                                  <FilesMatch ".+\.phps$">
                                      # Deny access to raw php sources by default
                                      # To re-enable it's recommended to enable access to the files
                                      # only in specific virtual host or directory
                                      Require all denied
                                  </FilesMatch>
                                  # Deny access to files without filename (e.g. '.php')
                                  <FilesMatch "^\.ph(ar|p|ps|tml)$">
                                      Require all denied
                                  </FilesMatch>
                              </IfModule>
                              </IfModule>
                              

                              In sites-enabled I activated z-push through:

                                              <Directory /usr/share/z-push>
                                                      # Don't list a directory index, follow symlinks (maybe state dir is somewhere linked)
                                                      DirectoryIndex index.php
                                                      Options -Indexes +FollowSymLinks
                                                      AllowOverride none
                                                      Require all granted
                              
                                                      <Files "config.php">
                                                              Require all denied
                                                      </Files>
                                              </Directory>
                                              Alias /Microsoft-Server-ActiveSync /usr/share/z-push/index.php
                                              AliasMatch (?i)/Autodiscover/Autodiscover.xml "/usr/share/z-push/autodiscover/autodiscover.php"
                              

                              Modules loaded through /etc/apache2/mods-enabled:

                              access_compat.load -> ../mods-available/access_compat.load
                              actions.load -> ../mods-available/actions.load
                              alias.load -> ../mods-available/alias.load
                              auth_basic.load -> ../mods-available/auth_basic.load
                              authn_core.load -> ../mods-available/authn_core.load
                              authn_dbd.load -> ../mods-available/authn_dbd.load
                              authn_file.load -> ../mods-available/authn_file.load
                              authz_core.load -> ../mods-available/authz_core.load
                              authz_groupfile.load -> ../mods-available/authz_groupfile.load
                              authz_host.load -> ../mods-available/authz_host.load
                              authz_user.load -> ../mods-available/authz_user.load
                              autoindex.load -> ../mods-available/autoindex.load
                              cgi.load -> ../mods-available/cgi.load
                              dbd.load -> ../mods-available/dbd.load
                              deflate.load -> ../mods-available/deflate.load
                              dir.load -> ../mods-available/dir.load
                              env.load -> ../mods-available/env.load
                              expires.load -> ../mods-available/expires.load
                              filter.load -> ../mods-available/filter.load
                              headers.load -> ../mods-available/headers.load
                              http2.load -> ../mods-available/http2.load
                              include.load -> ../mods-available/include.load
                              info.load -> ../mods-available/info.load
                              mime.load -> ../mods-available/mime.load
                              mime_magic.load -> ../mods-available/mime_magic.load
                              mpm_event.load -> ../mods-available/mpm_event.load
                              negotiation.load -> ../mods-available/negotiation.load
                              proxy_fcgi.load -> ../mods-available/proxy_fcgi.load
                              proxy_http.load -> ../mods-available/proxy_http.load
                              proxy.load -> ../mods-available/proxy.load
                              reqtimeout.load -> ../mods-available/reqtimeout.load
                              rewrite.load -> ../mods-available/rewrite.load
                              setenvif.load -> ../mods-available/setenvif.load
                              socache_shmcb.load -> ../mods-available/socache_shmcb.load
                              ssl.load -> ../mods-available/ssl.load
                              status.load -> ../mods-available/status.load
                              userdir.load -> ../mods-available/userdir.load
                              

                              Did I miss something?

                              John

                              1 Reply Last reply Reply Quote 0
                              • Manfred
                                Manfred Kopano last edited by

                                Hi John,

                                sorry for not responding earlier. I’ve tested again today taking into account your setting and wasn’t able to reproduce it. There weren’t any apache segfaults.

                                Manfred

                                john3377 1 Reply Last reply Reply Quote 0
                                • john3377
                                  john3377 @Manfred last edited by

                                  Hi Manfred,

                                  no problem for the late answer. In the meantime I again tried updated community versions, but still no luck, only recompiling with PHP 7.2 environment is working.
                                  Very strange you are not able to reproduce. Would it be an option if I set-up a VM and send to you?
                                  Btw., with how many mails/accounts did you test?
                                  Thanks for still trying to help :)

                                  BR,
                                  John

                                  1 Reply Last reply Reply Quote 0
                                  • Manfred
                                    Manfred Kopano last edited by

                                    Hi John,

                                    I’m not an apache expert, so I suggest you to contact the Kopano support regarding this issue.

                                    I’ve tested with a couple of users and few items. It’s not my regular dev system, so it didn’t have a lot of data or high traffic.

                                    Manfred

                                    1 Reply Last reply Reply Quote 0
                                    • john3377
                                      john3377 last edited by

                                      Hi!

                                      Today I tested with Z-Push 2.6.0.alpha0+0.29d782bb-0 and with Kopano 8.7.80.856.4dd29f2fc-0+157.1, so far no more issues with PHP 7.3.

                                      Looks like crash got fixed either by zpush or kopano, who knows. Maybe we can close this issue then.
                                      Thanks all.

                                      1 Reply Last reply Reply Quote 0
                                      • thctlo
                                        thctlo last edited by

                                        The problem here was, mixed packages for Debian-kopano and Kopano-kopano…
                                        i’ve seen this about 2 weeks ago after a change i made also.
                                        The solution was simple, remove kopano and all its packages and install new, what you basicly also did.
                                        The latest kopano package now have replaces all the Debian packages, which fixed you problem.

                                        I do advice you to checkup all you packages so no Debian-kopano packages are in.
                                        use the kopano packages or the Debian packages avoid mixing them.

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