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    Statement regarding the closure of the Kopano community forum and the end of the community edition

    Kopano spamd error - PermissionError: [Errno 1] Operation not permitted

    Kopano Groupware Core
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    • fbartels
      fbartels Kopano last edited by

      Diving into this caused quite some head scratching. The issue is caused by failing over to the bundled daemon module in python-kopano, which was still required in the python2 world, but not anymore in python3. The issue should go away when you install the python3-module manually. We will add this as an official dependency soon.

      https://packages.debian.org/stretch/python3-daemon

      Regards Felix

      Resources:
      https://kopano.com/blog/how-to-get-kopano/
      https://documentation.kopano.io/
      https://kb.kopano.io/

      Support overview:
      https://kopano.com/support/

      1 Reply Last reply Reply Quote 0
      • BMWfan
        BMWfan last edited by BMWfan

        I have tried it now also in the newest Version (kopano-spamd_8.7.80.424.3b35b58f3-0+49.1_amd64.deb) but also there is the problem not fixed:

        2019-01-05 14:00:58,351 - spamd - INFO - Learning message as SPAM, entryid: 00000000A497753E7B1B4CE3894BB06ABB7C1F4501000000050000003AF8292887AE435FA977C1660CBA61C500000000
        2019-01-05 14:00:58,377 - spamd - ERROR - Traceback (most recent call last):
          File "/usr/lib/python3/dist-packages/kopano/log.py", line 103, in log_exc
            try: yield
          File "/usr/lib/python3/dist-packages/kopano_spamd/__init__.py", line 83, in update
            self.learn(item, searchkey, True)
          File "/usr/lib/python3/dist-packages/kopano_spamd/__init__.py", line 106, in learn
            os.chown(emlfilename, uid, gid)
        PermissionError: [Errno 1] Operation not permitted: '/var/lib/kopano/spamd/spam/B469CB25904A45A79A66D3F5B6882661.eml'
        
        1 Reply Last reply Reply Quote 0
        • ashceryth
          ashceryth last edited by

          @BMWfan

          Did you install python3-daemon manually as suggested by @fbartels ?

          Assuming you’re running Debian: apt-get install python3-daemon

          BMWfan 1 Reply Last reply Reply Quote 0
          • cblaha
            cblaha last edited by

            @fbartels: I’ve installed python3-daemon via apt-get but I get the error already.

            1 Reply Last reply Reply Quote 0
            • BMWfan
              BMWfan @ashceryth last edited by BMWfan

              @ashceryth yes, but i doesn’t work.

              1 Reply Last reply Reply Quote 0
              • BMWfan
                BMWfan last edited by

                @fbartels have you changed more then only installing the python-deamon?

                1 Reply Last reply Reply Quote 0
                • thctlo
                  thctlo last edited by thctlo

                  try both
                  apt install python-daemon python3-daemon

                  and/or
                  apt install python-daemonize python3-daemonize

                  And what are the rights on : /var/lib/kopano/spamd/spam/
                  i havent looked at my system, but the rights are probley 755
                  you can try
                  chmod -R 1770 /var/lib/kopano/spamd

                  adduser spamassassin kopano
                  adduser amavis kopano

                  restart spamassassin and amavis

                  BMWfan 1 Reply Last reply Reply Quote 0
                  • cblaha
                    cblaha last edited by

                    I’ve now installed

                    python-daemon, python3-daemon,python-daemonize, python3-daemonize

                    but i got always the same error message.

                    I always changed the permission on /var/lib/kopano/spamd and add the user to the group kopano.

                    1 Reply Last reply Reply Quote 0
                    • BMWfan
                      BMWfan @thctlo last edited by

                      @thctlo i’ve already done and now again without any progress depending on the failure.

                      1 Reply Last reply Reply Quote 0
                      • A Former User
                        A Former User last edited by

                        i have the same problem on centos 7.

                        2019-01-09 21:08:27,656 - spamd - ERROR - Traceback (most recent call last):
                        File “/usr/lib/python2.7/site-packages/kopano/log.py”, line 103, in log_exc
                        try: yield
                        File “/usr/lib/python2.7/site-packages/kopano_spamd/init.py”, line 83, in update
                        self.learn(item, searchkey, True)
                        File “/usr/lib/python2.7/site-packages/kopano_spamd/init.py”, line 106, in learn
                        os.chown(emlfilename, uid, gid)
                        OSError: [Errno 1] Operation not permitted: ‘/var/lib/kopano/spamd/spam/EEEE4E84C38D4D4DAC3EC2BCA3CD477A.eml’

                        1 Reply Last reply Reply Quote 0
                        • mark dufour
                          mark dufour last edited by

                          which version of python3-daemon are you using? so we can try to reproduce the problem here…

                          A Former User BMWfan 3 Replies Last reply Reply Quote 0
                          • A Former User
                            A Former User @mark dufour last edited by

                            @mark-dufour

                            Hi mark i am using python3.6.

                            iam starting the service like this

                            0_1547131538467_671c1cb3-539f-4645-aa24-3df9199628b9-image.png

                            1 Reply Last reply Reply Quote 0
                            • BMWfan
                              BMWfan @mark dufour last edited by BMWfan

                              @mark-dufour here is the needed output from a Debian 9 Server:

                              $ pip3.5 list
                              Package           Version
                              ----------------- -------
                              python-daemon     2.1.1
                              
                              A Former User 1 Reply Last reply Reply Quote 0
                              • A Former User
                                A Former User @BMWfan last edited by

                                @BMWfan

                                hi here is mine

                                0_1547151908400_4fe8c8ba-334f-4ae4-ab0d-b9ee05ddfa22-image.png

                                1 Reply Last reply Reply Quote 0
                                • thctlo
                                  thctlo last edited by

                                  Check if the rights are correct for the user that is running the spam daemon.
                                  @ckruijntjens

                                  The systemd config of inotify-spamleard looks good, except the user/group.
                                  it might be ok, but check the full path rights off : /var/lib/kopano/spamd/spam
                                  In this folder check if folder spamd is acceccable (RWX) buy kopano user and group and same for the spam folder
                                  of test with a 777 on the folders and check what happens.

                                  A Former User 1 Reply Last reply Reply Quote 0
                                  • A Former User
                                    A Former User @thctlo last edited by

                                    @thctlo

                                    hi i indeed allredeay gave the folders 777 permissions however same issue.

                                    0_1547192328519_9ddb7d4e-2d67-4c4b-aebe-0d4e8063e620-image.png

                                    0_1547192392867_d395a25a-db02-497c-8438-98f7d46d84bb-image.png

                                    1 Reply Last reply Reply Quote 0
                                    • thctlo
                                      thctlo last edited by thctlo

                                      hmm, you still have the "operation not permitted message.

                                      Show me also the next folder content : /var/lib/kopano/spamd/spam

                                      A Former User 1 Reply Last reply Reply Quote 0
                                      • fbartels
                                        fbartels Kopano last edited by

                                        On a Debian system you have to be member of a group to chown to that group. The permissions on the file do not matter for that.

                                        Regards Felix

                                        Resources:
                                        https://kopano.com/blog/how-to-get-kopano/
                                        https://documentation.kopano.io/
                                        https://kb.kopano.io/

                                        Support overview:
                                        https://kopano.com/support/

                                        A Former User 1 Reply Last reply Reply Quote 0
                                        • A Former User
                                          A Former User @thctlo last edited by

                                          @thctlo

                                          that folder is also 777. i use a centos 7 system

                                          1 Reply Last reply Reply Quote 0
                                          • A Former User
                                            A Former User @fbartels last edited by

                                            @fbartels

                                            do i need to add rspamd group to kopano?

                                            1 Reply Last reply Reply Quote 0
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