Webapp doesn't send mail but sais it was successful
-
Hi everbody,
don’t really know, since when, but I just noticed a strange behaviour in the WebApp:
When I write a new mail and send it, the WebApp sais, the mail was sent successfully.
But indeed it isn’t… When I look in “/var/log/mail.log” there is not a single line that sais, there were a mail for sending, “mailq” also sais, the MailQ is empty. So it seems, that the mail never hits postfix and somwhere gets lost…
Looks like, that the WebApp doesn’t even contact the kopano-server, as also in the kopano-server.log there is no single line at the time of sending the mail.The WebApp is installed on another Server, than the kopano-server itself. But logging in and reading Mails, working with Calender a.s.o. works without any problems.
This is the webapps Version: 3.4.21.1723+78.1
I have absolutly no idea, where the outgoing mails get lost…
Any hint?Thx in advance!
T0mc@ -
You should also check the kopano-spooler logs as the kopano-spooler is responcible for sending mails to the MTA
rg
Christian -
Thx a lot, that putted me to the right direction! the kopano-spooler process was running but seemed to be crashed… the “kopano-spooler.log” was empty (0 Bytes) and the parent kopano-spooler process could only be SIGKILLed, a normal shutdown didn’t work.
With “service kopano-spooler start” the spooler stated normally and all outgoing mails were sent (even the old ones). -
-
@externa1
do u have an idea how to avoid such a situation in the future or how this could be monitored? It was only by chance, that I realized that mails weren’t sent…
