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    Deskapp 2.0.4 Print-Button shows blank page

    Kopano DeskApp
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    • sturzhelmut
      sturzhelmut last edited by

      Hi there,
      printing mails and appointments does not work properly. If you open an item and you use the print function of the menu bar of the opened item it shows a blank page. Same happens when you use the print button of the top menu bar or when you use the dropdown menu in the mail list.
      Printing only works if you right click in the mail body and select Print from the dropdown menu.

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      • mcdaniels
        mcdaniels last edited by

        +1 from me. Same happening here

        In Deskapp 1.9.0 this is working, so it might be a bug in the newer version.

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        • externa1
          externa1 last edited by

          same here deskapp 2.04 on linux mint

          rg
          christian

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          • marty
            marty Kopano (Inactive) last edited by

            @externa1 @mcdaniels @sturzhelmut

            This will be fixed in the upcoming version of WebApp.
            3.4.24

            I’s already fixed in WebApp master

            Ref: https://jira.kopano.io/browse/KW-2835

            https://documentation.kopano.io/deskapp_admin_manual
            http://documentation.kopano.io/webapp_smime_manual
            https://documentation.kopano.io/webapp_admin_manual

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            • externa1
              externa1 @marty last edited by externa1

              This post is deleted!
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              • externa1
                externa1 @marty last edited by

                @marty

                ok that works :)

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                • mcdaniels
                  mcdaniels last edited by

                  @marty thanks for the reply ;)

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                  • sturzhelmut
                    sturzhelmut last edited by

                    @marty Perfect. I will test it tomorrow.

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                    • zash1958
                      zash1958 last edited by

                      It works flawlessly again

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                      • Constin
                        Constin last edited by

                        still have this problem. Ubuntu

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                        • robing
                          robing Kopano (Inactive) last edited by

                          @Constin ,

                          Please give us some more information then only that you have the same issue, we can’t help you out then.
                          Which version of Deskapp and WebApp are you using, this issue is fixed with WebApp 3.4.24 so only updating DeskApp wil not fix this

                          Regards Robin,

                          Need support?
                          Have a look at https://kopano.com/support/ for options.

                          Helpful resources:
                          https://kopano.com/blog/how-to-get-kopano/
                          https://documentation.kopano.io/
                          https://kb.kopano.io/

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