Deleting contacts fails with error message "bus has no data".

  • Dear forum,

    we are running zarafa webapp with zcp 7.2.1 and are experiencing a rather odd behaviour when some, but not all, users try to delete contacts from a contact-list that have been added with an earlier version of webaccess or were imported via script a third-party script, coming from thunderbird.

    They see the following error that basicly means “requested Data from bus, which is not available”:

    i tried searching the forums for similar problems but haven’t found anything that fits our problem.

    Can someone help me with this?

    Kind regards,


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