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    Kopano Core Upgrade to UCS 5.0 Error

    Kopano Groupware Core
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    • f31n
      f31n last edited by

      Hi,
      we finally managed to upgrade our server to ucs 5.0 but we are not able to install kopano-core from the app-center, running into the awesome error message:

      The following software changes on ucstest.loc will be applied: 2 packages are erroneous
      This operation causes problems in the following packages that cannot be resolved:
      
      kopano4ucs
      kopano-server-packages
      

      i went to the logs to find out:

       15851 packages                         22-07-28 08:45:14 [    INFO]: Some packages could not be installed. This may mean that you have
       15851 packages                         22-07-28 08:45:14 [    INFO]: requested an impossible situation or if you are using the unstable
       15851 packages                         22-07-28 08:45:14 [    INFO]: distribution that some required packages have not yet been created
       15851 packages                         22-07-28 08:45:14 [    INFO]: or been moved out of Incoming.
       15851 packages                         22-07-28 08:45:14 [    INFO]: The following information may help to resolve the situation:
       15851 packages                         22-07-28 08:45:14 [    INFO]: 
       15851 packages                         22-07-28 08:45:14 [    INFO]: The following packages have unmet dependencies:
       15851 packages                         22-07-28 08:45:14 [    INFO]:  kopano-server-packages : Depends: kopano-backup but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-dagent but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-gateway but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-ical but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-monitor but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-python-utils but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-search but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-server but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [    INFO]:                           Depends: kopano-spooler but it is not going to be installed
       15851 packages                         22-07-28 08:45:14 [ WARNING]: E: Unable to correct problems, you have held broken packages.
      
      apt install -f
      

      tells me there is nothing todo.

      so when i apt install kopano-core i get the same error message, and when i try to install all the packages including the core, the server is telling me:

      apt install kopano-backup kopano-dagent kopano-gateway kopano-ical kopano-monitor kopano-search kopano-server kopano-spamd kopano-spooler kopano-utils kopano-core 
      Reading package lists... Done
      Building dependency tree       
      Reading state information... Done
      Some packages could not be installed. This may mean that you have
      requested an impossible situation or if you are using the unstable
      distribution that some required packages have not yet been created
      or been moved out of Incoming.
      The following information may help to resolve the situation:
      
      The following packages have unmet dependencies:
       kopano-backup : Depends: python3-kopano (= 8.7.25.1-0+ucs4.3~45.1) but it is not going to be installed
       kopano-dagent : Depends: libicu57 (>= 57.1-1~) but it is not installable
                       Depends: libkcarchiver0 but it is not going to be installed
                       Depends: libkcarchivercore0 but it is not going to be installed
                       Depends: libkcinetmapi0 but it is not going to be installed
                       Depends: libkcutil0 but it is not going to be installed
                       Depends: libmapi1 but it is not going to be installed
                       Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                       Depends: libkcpyplug0 (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                       Depends: kopano-dagent-pytils-uv (= 8.7.25.1)
       kopano-gateway : Depends: libicu57 (>= 57.1-1~) but it is not installable
                        Depends: libkcinetmapi0 but it is not going to be installed
                        Depends: libkcutil0 but it is not going to be installed
                        Depends: libmapi1 but it is not going to be installed
                        Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
       kopano-ical : Depends: libical2 (>= 2.0.0) but it is not installable
                     Depends: libicu57 (>= 57.1-1~) but it is not installable
                     Depends: libkcfreebusy0 but it is not going to be installed
                     Depends: libkcicalmapi0 but it is not going to be installed
                     Depends: libkcutil0 but it is not going to be installed
                     Depends: libmapi1 but it is not going to be installed
                     Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
       kopano-monitor : Depends: libkcutil0 but it is not going to be installed
                        Depends: libmapi1 but it is not going to be installed
                        Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
       kopano-search : Depends: python3-kopano-search (= 8.7.25.1-0+ucs4.3~45.1) but it is not going to be installed or
                                python-kopano-search (= 8.7.25.1-0+ucs4.3~45.1) but it is not going to be installed
       kopano-server : Depends: libicu57 (>= 57.1-1~) but it is not installable
                       Depends: libkcserver0 but it is not going to be installed
                       Depends: libkcsoap0 but it is not going to be installed
                       Depends: libkcutil0 but it is not going to be installed
                       Depends: libmariadbclient18 (>= 5.5.36) but it is not installable
                       Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                       Breaks: kopano-utils but 8.7.0-3 is to be installed
       kopano-spamd : Depends: python3-kopano (= 8.7.25.1-0+ucs4.3~45.1) but it is not going to be installed
       kopano-spooler : Depends: libkcarchiver0 but it is not going to be installed
                        Depends: libkcarchivercore0 but it is not going to be installed
                        Depends: libkcinetmapi0 but it is not going to be installed
                        Depends: libkcutil0 but it is not going to be installed
                        Depends: libmapi1 but it is not going to be installed
                        Depends: kopano-client (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                        Depends: libkcpyplug0 (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                        Depends: python3-mapi (= 8.7.25.1-0+ucs4.3~78.1) but it is not going to be installed
                        Depends: kopano-dagent-pytils-uv (= 8.7.25.1)
       kopano-utils : Depends: python3-kopano but it is not going to be installed
      E: Unable to correct problems, you have held broken packages.
      

      basically apt is telling me i need to manually install all the packages and apt ist not getting the dependencies for me?

      i already cleared the apt cache.

      any suggestions?

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